The Naked Collective Reviews 

186
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I ordered 1 month ago, and no one response to my email, where my order is, they just charged the money!? I didn't even get the confirmation email about shipping! So I presume it's not been shipped yet... See more

Rated 5 out of 5 stars

Incredible non alcoholic beers, I particularly love the grapefruit flavour, so refreshing. The Mude drinks are a revelation, they taste great & really do what they say. Thanks to ‘Sleep’ I can now sle... See more

Rated 5 out of 5 stars

Really exciting new brand. I was initially interested in the So.Beer on my hunt for better tasting non-alcoholic beer, but then got into the Mude collection as well. Totally different to anything el... See more

Rated 5 out of 5 stars

Lovely looking cans, unique taste but really nice over ice. I wasn't sure of the Play drink on it's own but makes a yummy mixer. The Immune one was my favourite especially with a slice of lemon and li... See more

Company details

  1. Beverage Distributor

Information provided by various external sources

We are a carbon neutral start up beverage company that love creating healthy, natural functional drinks, designed to help and improve the health and wellbeing of the world’s consumers.


Contact info

3.7

Average

TrustScore 3.5 out of 5

186 reviews

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3.7

All reviews

(186)

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Rated 2 out of 5 stars

I ordered 2 boxes and only received…

I ordered 2 boxes and only received one. I emailed and got no response.

November 11, 2021
The Naked Collective logo

Reply from The Naked Collective

Hi Deirdre, I'm really sorry for this experience, I am looking up your order now and will contact you straight away.

Rated 1 out of 5 stars

Where is my delivery placed nearly 4 weeks ago

I placed my order on 13th July and my credit card has been charged. I have emailed the contact on your website twice and no one is getting back to me
Cheers
Mark Harrison
289 213 0755

August 10, 2021
The Naked Collective logo

Reply from The Naked Collective

Hi Mark, I'm really sorry for the delay you experienced when placing your order of So.Beer. We were quite new to the Canadian market when you ordered and unfortunately we ran in to some unexpected problems with our delivery partners. I believe you were in touch with our team over email and you have received your order. I hope you enjoyed the drinks and let me reassure you that we have resolved our delivery problems if you would like to order again in the future. Thanks again for your order.

Rated 3 out of 5 stars

This is definitely an acquired taste .

This is definitely an acquired taste .. think heineken 0 with fruity flavour.. it pretty intense .. got a taster from my employer.. tried three, only two were passable .. its something you drink slowly.

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

First time trying Mude drinks

I love that this product is all natural and the taste is so good it is easy to drink. I only tried the sleep drink once and found it really helped my bad sleeping habits. I tried the play one when I got an afternoon slump and prefer it to my usual caffeine hit

June 11, 2021
Rated 5 out of 5 stars

Great drinks, great company.

Great company to deal with. I have purchased many times from this company now, and have found their service to be reliable. Friendly customer service and nice drinks. I am a happy customer, not to mention I like their company ethos and what they stand for. A well deserved 5 stars. Keep it up. Thanks guys.

May 26, 2021
Rated 1 out of 5 stars

Dissapointing customer service

Dissapointing customer service, was waiting 4 weeks for the drinks and now been waiting for my refund and haven't received drinks nor have I received my refund.

May 26, 2021
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Reply from The Naked Collective

Hi Natasha, our apologies for the bad experience you have had. DPD were unable to deliver the order so it was returned. I believe your refund has now been processed. If you would like to reach out to us via email we'd be happy to organise a replacement pack for you to try. Kind regards, Jen

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