The Nappy Gurus Reviews 97

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as high quality, well-made, and effective for their intended use, from protective bedding to various types of absorbent wear. Many appreciate the comfort and fit, with some noting the aesthetic appeal of items like swimming trunks and period pants. The delivery service is frequently praised for being prompt and quick. However, some customers experienced issues with sizing, finding the recommended sizes to be too tight and preferring to size up. A few people also received incorrect or slightly damaged items, though the company was responsive in sending replacements. There was also an instance where a nappy leaked, leading to accidents, and one customer noted a lack of packaging on their delivered item.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with the quality, fit, and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products for being well-made, durable, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and quick... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ver helpful when making initial enquiries. I’ve been looking for men’s boxers for a long time and have tried several different brands without success. Very happy to say that the ones from this busin... See more

Company replied

Rated 5 out of 5 stars

Due to a disability and using opiates for pain relief, I get nights sweats with them and it's just gross! I wanted something to protect my mattress despite having a mattress protector I would sweat th... See more

Company replied

Rated 5 out of 5 stars

The only business that I have found that supplies male incontinence pads that I can wear. I do however need a bigger size than recommended as I don’t like them to be too tight. Great service, prompt d... See more

Company replied

Rated 5 out of 5 stars

Perfect product for my son,they look like swimming trunks and he was happy wearing them,well made and adjustable with press buttons for the perfect fit,would recommend ans will be buying more.delivery... See more

Company replied


Company details

  1. Baby Store

Written by the company

Welcome to The Nappy Gurus on Trustpilot! At The Nappy Gurus, we’re passionate about helping parents make informed, eco-conscious choices for their families. Since our launch, we’ve been dedicated to offering the best reusable nappies, eco-friendly baby products, and expert advice to support your journey to more sustainable parenting. Our team is made up of real parents who know the ins and outs of reusable nappies, and we’re here to guide you every step of the way. From personalized recommendations to hands-on support, we’re committed to making the switch to reusables as smooth as possible. We work hard to ensure our products are ethically sourced, high-quality, and designed with both your baby’s comfort and the planet in mind. Why choose The Nappy Gurus? Expert Guidance: Our experienced team is always on hand to provide advice and support. Eco-Friendly Commitment: We’re dedicated to sustainability, offering products that help reduce waste and make a positive impact on the environment. Trusted Products: Every item in our range is carefully selected to meet the highest standards of quality, comfort, and functionality. Customer-Centered: We listen to your feedback and continually improve to offer the best shopping experience. Join thousands of parents who trust The Nappy Gurus to help them make better choices for their babies and the planet. Read our reviews, share your experience, and become part of our community today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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Rated 5 out of 5 stars

Great service

Great service from knowledgeable staff. A good range of nappies that arrive in a reasonable tine.

April 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great advice products and service

I love the range of nappies available - delivery is always really quick. Their advice is personalised and really fantastic - was incredibly useful to me in getting started on our cloth nappy journey.

Would be great to see a shift in the packaging they use, away from plastic, but I’m sure it’s coming.

October 18, 2019
Unprompted review
Rated 5 out of 5 stars

Always an excellent Experience

I've ordered a few times from The Nappy Gurus and I continue to order from them. They have a great stock of cloth nappies and continue to get new items in stock.

Their delivery time is quick and the same day dispatch before a certain time has never failed for me. Everything is packaged nicely. I've never had any issues in all the orders I've made, an excellent company.

Thank you!

July 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service and Advice

The Nappy Gurus have given me fantastic advice online then when I ordered, my order was processed quickly and efficiently and my order came the next day! A fantastic service that I would recommend to anyone!

July 25, 2014
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service ordered no the new totsbots birthday nappy yesterday and recieved today! Super fast delivery! Also great advice. Thanks!

July 24, 2014
Unprompted review

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