One Stop Cars of Manchester Reviews 

120
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Recently bought a Skoda Kodiaq from One Stop Cars. I part exchanged our old car as part of the transaction. Ollie made the process smooth and straightforward. A relaxed and friendly atmosphere togethe... See more

Rated 5 out of 5 stars

Great service from start to finish. I bought a Mini from them, and when the clutch failed within the first four months, they handled it without any hassle. They took the car back and replaced it with... See more

Rated 5 out of 5 stars

I have been dealing with Ollie, he made buying my car so easy, fast process and kept me updated the whole time. Would 100% buy from this company again amazing customer service

Rated 5 out of 5 stars

From start to finish One Stop Cars of Manchester have been brilliant to deal with: diligent and professional. Even after we purchased our car, Jasmine, Lee and the rest of the team were on hand to off... See more

Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Service

Written by the company

With over 200 used cars for sale in Greater Manchester, the One Stop Car shop is a must visit choice when looking for quality used cars in Manchester


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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4.7

All reviews

(120)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

First time getting a new car

It was my first time getting a new car and trying to sort a finance agreement out I thought would be a big headache but not here. I was spoken through all the steps and was given lots of help and support in the process. It’s so quick and easy and they don’t hang about when you’re viewing cars like other dealerships do. They give you as long as you want to look around and see the vehicle you like and my first experience in the finance part was stress free and easy thanks to Jasmine who helped me with everything. Couldn’t think of anywhere else better to go and my partner got her car from one stop cars and recommended high and I can see why.
Thank you for the amazing experience. If you want hassle free, easy and quick car shopping I would highly recommend going to these guys for your next car!

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

100% brilliant dealership

From the first phone call to ask about the car, everything was explained fully including everything the car has recently had done. They organised delivery around my long working hours and I had the car a week later. Jasmine and Lee were brilliant and even the delivery guy made sure I was happy with everything. Thanks again! Best dealership I have ever bought a car from! Rhys.

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Treasures!

They are a little hard to find, but just off the A580 (The East-Lancs Road) - glad we found them.

A lovely friendly team, and a family-owned business. We arrived a little late in the evening, and they were just closing but let us take a look at the car my wife and I wanted to see.

We reserved the car for £100 (no-quibble refund policy), so we could arrange a later time to test drive. This deposit also reserves the car for 7-days and it's taken "off sale".

There's a great selection of cars to choose from, and a lovely team to deal with, no hard pushy salesman or hard-sell upgrades.

Recommended.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

No pressure, you’re just left to look around the showroom. Given assistance when you ask for help. Great customer service. Would recommend One Stop Cars when buying a car.

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, quick, helpful, super friendly and so efficient! Jasmine and the Team went above and beyond to make our experience unforgettable! I would highly recommend One Stop Cars of Manchester to anyone wanting to purchase / trade a vehicle!

October 1, 2022
Unprompted review
One Stop Cars of Manchester logo

Reply from One Stop Cars of Manchester

Thanks so much for your feedback Gene, We love selling nice cars to nice people.
Best regards,
All the team

Rated 5 out of 5 stars

Great service

They made everything from start to finish stress free Alan the sales guy no pressure whats so ever and when he said I would ring did exactly that just hope the car matches there great service

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Incredible service!

The team at One Stop were absolutely amazing from start to finish. No pressure at all from the team and we were given all the time in the world to decide as me and my Mum were very picky! I have sold 2 cars with them and bought this one as I trust them and no one else. Incredible family run business who believe in selling good quality cars to good people. Couldn’t recommend them highly enough. Jasmine and her Mum are absolutely top notch.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

One Stop Car Shop are one of the good guys. Trustworthy

One Stop Car Shop are one of the good guys. Their attention to detail is exemplary. Their business model is in many respects a flashback to the days of good old fashioned customer service. Not many second hand car sales companies are still around after ten years.They do exactly what they say they will do and , refreshingly, they look to do everything to honour their Warranty rather than wriggle out of it. Two cars later and 'Ruby' is a very happy Vauxhall MOKKA in our ownership.Thankyou Jaz, Lisa and Lee. Excellent value and trustworthy after sales service.

September 22, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointing

Disappointing, went to view a car advertised as "lovely", far from it, torn upholstery and heavy smoke smell, why advertise a car before preparing and misleading advertising, wasted journey

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

Nissan x Trail

Down graded my Nissan X Trail to a Ford Fiesta, as the price of diesel was costing me a fortune each week. I went to One Car Shop on the East Lancs A580, My daughter and son in law had both used them before and were please with the service they had with them. I emailed Jasmine with details of my vehicle and what I was looking for, making an appointment for the following weekend. When I visited I was introduced to Alan who showed me around a number of vehicles, while he valued my X Trail. I decided on a Ford Fiesta, paid the deposit and arranged to collect the vehicle the following weekend. Alan and Jasmine were great and I'm more than pleased with my new car.
Thanks One Car Shop.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

I have never been more welcomed in a…

I have never been more welcomed in a car show room before in my life ! Jasmine served us and she provided the best customer service i have ever experienced. I drove 4 hrs to pick up a car and she made sure all the paper work was done before i even got there so she dont take up our time! She messaged me after to see if everything is okay and to wish me all the best. Wonderful experience and thank you to Jasmine and one stop car cars 👌

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Top Service The One Stop Car Shop

We went to look at a Range Rover Sport Autobiography that we saw on their website, we were greeted by Jasmine, who was very polite, helpful, courteous, pleasent. She left us freely looking over the car, answering any questions we had, advising not just the good stuff, but also the other costs. Their was no pushing for sales at all, and was really looking into our interests and what we wanted. Jasmine also gave great information into the company and how they value their customers. Without a doubt this was / is the best customer service you could want, no pressure, no worry, great sales representative, and a great feeling. She is truelly a great asset to the company, and would not hesitate to reccomened and use again in the future. We will definitely be using them to service / maintain our vehicle purchased.
Thankyou Jasmine
Dina and Dave

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

The hole car buying experience was made…

The hole car buying experience was made very easy from start to finish. We had a specific criteria and Jasmine made sure we had access to any vehicle we wanted to see and had a selection for us to test drive. We part exchanged and the process was seamless. We have shopped around but always end up coming back here when we need a car as they always seem to come up better.

February 1, 2022
Unprompted review
Rated 4 out of 5 stars

I purchased an Audi from OneStop Car…

I purchased an Audi from OneStop Car Shop and they were fantastic throughout. Jasmine was there every step of the way and allowed me to view and buy the car without an hassle. The car was serviced and MOT’d with any possible advisories, in this case tyres and pads being bought prior to testing. The car was presented very well upon collection.

December 13, 2021
Unprompted review
One Stop Cars of Manchester logo

Reply from One Stop Cars of Manchester

Hi Matt,
Thanks very much for your positive feedback and for choosing to purchase the AUDI with us.
Enjoy your new motor and have a lovely Christmas from all the Team
Best Regards,

Rated 5 out of 5 stars

All the staff at The One Stop car shop…

All the staff at The One Stop car shop were really helpful and answered all the questions I had about the car. The process was explained in a way that anyone could understand and the car was exactly as described. I would recommend Jasmine to anyone looking to buy a used car. Their delivery service and their driver were brilliant too. Thanks One Stop Car Shop.

December 13, 2021
Unprompted review
One Stop Cars of Manchester logo

Reply from One Stop Cars of Manchester

Hi Clive,
Thank you for your lovely feedback and for choosing One Stop it's much appreciated.
Enjoy your new car and have a lovely Christmas.
Best regards,
All The One Stop Team

Rated 1 out of 5 stars

Absolute Clowns

I called on Saturday to arrange a test-drive of a car and spoke to an Alan. Alan, as per their website, told me that to have a test-drive is ‘By Appointment Only’ and that I would have to come on Monday at 09:30am. He elaborated that they open at 09:00am, but they would need to get the car prepared for a test-drive and ready for me for 09:30am. Alan went on to say that I should bring my Driving Licence and proof of National Insurance (NI) for instance purposes. I explained via email, their online chat and text message this morning (Monday) that I would be running late due to public transport. Nobody answered my telephone calls to their landline and mobile numbers. When I arrived I was greeted by a (?)Rebecca at Reception. She told me that she would go and bring the car in from outside to defrost the windows, etc. Shortly afterwards she said to me that the car was not available to be taken for a test-drive because it has no MOT on it. She was then joined by Alan who said that he told me over the telephone on Saturday that the car had no MOT. He went on to say that if I wanted to view it then I am more than welcome. I refuse to accept this as the agreement was made for me to bring my Driving Licence and proof of NI to test-drive the car; if I wanted ‘view’ it then I would look at pictures on AutoTrader. At NO point prior to today was I informed that the car I was due to test-drive had no MOT. I wasted hours of a whole morning in not only travel time, but also costs in travelling to and from the dealership. I will NOT be spending my money here now or in the future. Cash sale lost.

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is the 4th car our family has purchased from this company, I cannot recommend them enough! Jasmine kept me updated at all stages and I’m thoroughly pleased with the car I have purchased, I cannot speak more highly of this company. Excellent customer service from start to finish and when I collected the car it was in pristine showroom condition.

November 16, 2021
Unprompted review
One Stop Cars of Manchester logo

Reply from One Stop Cars of Manchester

Thank you for your lovely feedback, It's a pleasure to deal with such nice local families / customers. Enjoy your beautiful new car. Warmest regards,

Rated 5 out of 5 stars

Right from the start

Right from the start, I found Jasmine very friendly and helpful. I discussed with her what my needs were and she helped me find the best car for my budget. She made the process enjoyable and explained everything very clearly. I'd highly recommend them!

November 16, 2021
Unprompted review
One Stop Cars of Manchester logo

Reply from One Stop Cars of Manchester

Hi Lisa,
Thank you very much for your friendly customer feedback and thanks again for choosing The One Stop.
Warm regards,

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