The Personal Agent Reviews 

They had the right level of push. They wanted the sale but also worked to get the right price for us.

Sarah post sale was great.

Charlotte is an outstanding property manager! She is always prompt, professional, and responsive, providing quick solutions to any issues that arise. While there can sometimes be delays in responses from the landlord, Charlotte consistently keeps me informed and handles everything efficiently. I truly appreciate her dedication and proactive approach — she makes renting stress-free and straightforward. Highly recommended!

As a landlord I have always found the Personal Agent, and in particular Michelle Hobbs to be extremely efficient and professional. They have managed my property for a number of years, and I have complete trust in them. I would thoroughly recommend their services.

Sarah has been fantastic dealing with our purchase. Went above and beyond to ensure we got over the line. Always at the end of my worrying emails, guiding and advising. Eternally greatful Sarah, Thank you!!

Callum was amazing at showing me around on a viewing friendly and professional!

Mark and his team were absolutely amazing,very helpful,very professional,guided us in the right direction
Kind regards
Gerry and Chantal

I have been in touch with Callum. He is quick with his responses and really friendly. I would happily recommend Callum to anyone looking for a reliable and trustworthy agent.

Had an overall great experience with Callum. Hes managed to resolve all queries I've had, and it's been smooth sailing with him.

Everything went very well leading up to the rental or our property, and has continued to go well with the Personal Agent. The only reason for 4 stars is that communication in regard to minor maintenance issues could have been clearer at the start, but this could have been misunderstanding on our part. Generally communication is very good and responsive, and we are very happy with the service they are providing.

After periodic property inspection, Charlotte Evans addressed all of my concerns promptly and ensured I am well-informed at every step. She and her team (based in Epsom) were very helpful throughout the entire process.

Been dealing with The Personal Agent for some time now for our property rentals and they have been excellent and extremely professional. In particular Callum Kirkby, the Assistant Manager at Epsom has been extremely helpful, knowledgeable and deals with everything quickly and professionally.

All went smoothly

Very smooth and timely support with our international move into (and out of) a rental property in Epsom, Surrey. Swift and professional communication - thanks to Callum and team. Would recommend ☺️

Rating Based on Stephanie Foley ONLY for end of tenancy and returning deposit to us. Stephanie is a a credit to TPA! Can’t thank her enough for all her efforts recently.

Charlotte attended to carry out a mid-term inspection. She gave me plenty of notice for the visit and explained what i should expect. She was very friendly and thorough, making sure i had the opportunity to raise any concerns.

Thank you Charlotte for assisting with everything from deposit and payment queries to leaky radiators. You have a kind and professional manor, and it is appreciated so much.

Great service- quick, efficient and timely. They go out of the way to facilitate you and are very kind! Charlotte is great with property management services. Thanks!

We were really comfortable on our first inspection day with the agent. We did feel open with her checking every rooms and questions we shared. We were very pleased to have her.

I recently viewed a letting property with Callum Kirkby from The Personal Agent, and I was really impressed with the experience. From the start, he was friendly, professional, and incredibly knowledgeable about the property. The viewing was well-organised and unhurried, allowing me to get a real feel for the place.

Callum answered all my questions clearly and honestly, and followed up promptly with any additional information I needed. I actually reached out to him a few times after for support with the referencing process and he was super helpful and quick in coming back to me. It made what can often be a stressful process feel straightforward and easy.

I really appreciated the warm, approachable attitude and the genuine care shown throughout. Excellent service from start to finish!

Our Agent Charlotte Evans has been absolutely stellar, from the time she came on as our liaison, door locks were fixed, blown window glasses and door glasses were replaced and she’s always responsive incase of anything.