Professional and friendly service. Quick appointment made easily on line, I arrived early and waited in comfortable waiting area while I worked and my phone was repaired within 30min. IPhone 15 c... See more
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Company details
- Phone Repair Service
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Computer Accessories Store
Written by the company
ThePhoneLab weet alles over smartphones, tablets en laptops. Van hardware tot software, en van reparatie tot protectie en preventie. We zijn dol op techniek en werken graag met onze handen. Is je toestel kapot? Wij repareren het. Deskundig, snel, direct in de winkel, met of zonder afspraak. Maar we doen meer dan alleen repareren. Onze missie is om de levensduur van mobiele apparaten te verlengen en e-waste te verminderen. Door reparaties toegankelijk en efficiënt te maken, willen we de wegwerpcultuur in de tech-industrie tegengaan. ThePhoneLab streeft naar heldere en open communicatie. Zonder poespas. Wij zijn betrouwbaar en competent, en dat stralen we ook uit. Je ziet het aan onze cleane, frisse winkel en high tech lab, én aan onze mensen. Kwaliteit en prijzen van onderdelen houden we nauwlettend in de gaten – en daar handelen we naar. Zo kunnen we de beste service en de hoogste kwaliteit bieden, tegen de laagste prijs. Daarnaast hebben we een bredere visie: bijdragen aan de circulaire economie. We streven ernaar om tegen 2030 meer dan 2 miljoen mobiele apparaten langer in leven te houden. Dit is niet alleen goed voor je portemonnee, maar ook voor de planeet.
Contact info
Marnixstraat 253, 1015WH, Amsterdam, Netherlands
- info@thephonelab.nl
- www.thephonelab.nl
Replied to 26% of negative reviews
Typically replies within 1 month
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Employee of the universe
I forgot his name, but he was the most dedicated, service driven, multitasking, kind employee ever. Super impressivr how he managed the store, the cliënts, the phones and all of the communication in between. Beethovenstraat 19th of Jan.
10/10 would recommend!
If I could give 6 stars I would! The staff is super friendly and quick to help, the diagnosis of the reason why your laptop (in my case) isn't working is free of charge and they call as soon as they found something which would come at a cost to check of you agree with the costs or not. They found the issue with my laptop within 15 minutes and fixed it within 30 minutes! Was at the point to buy a new laptop, so super happy they were able to fix it instead!
10/10 would recommend!
Really good service
Really good service. Does whats best for the customer.
From Samsung Galaxy S8 to Samsung Galaxy 25 Edge
During the transition from Samsung Galaxy S8 to SG 25 Edge - for me very difficult - I was wonderfully helped by Michael, PhoneLab Beethovenstraat. He was very kind and patient and helpful. Thanks a lot, Michael!
Great service
I walked in with a phone with battery issues. I didn't make an appointment, but still I could pick up my phone within 1,5 hour! The staff was very friendly.
Great experience!
The problem with my laptop was easily found. It turned out that the part was expensive, but he helped me look for cheaper options.
Great service
Always very nice and very professional! They think with you for problem solutions.
Professional job
I book an appointment for Sunday morning to replace the battery on iPhone 15 Pro.
After 45 minutes th phone was ready for pick up.
Friendly staff quality job fast service
Definitely recommended.
Got my moneys worth!
kinda pricey, but they helped me get my files back from my harddrive so quickly while others wouldn’t succeed at all! really pleased with the service.
The phonelab is the best
The phonelab is the best , they have good knowledge with all kind of telephons maintenance. The employees there are very kind and helpful. Specially the person who contacted me his name is Julien.
Thanks for thephonelab and thanks Julien
fast and efficient
Got a new screen for my OnePlus 12
Got a new screen for my OnePlus 12. Original part, looks good, responds well. No signs on the edges of work done.
Only feedback, I had to wait 5 workdays because they didn't have the part on hand, but didn't inform me a different location did have it.
I am so happy with how I was helped…
I am so happy with how I was helped yesterday. I appreciate the expertise and kind communication. I had a negative experience elsewhere and it was a relief to have had this transparant service here. The guy works very hard, he was alone in the shop and it was busy but he handled everything with patience and worked overtime to see me leave with a working phone.
Service was perfect
Service was perfect! Good experience, they have a lot of knowledge and the communication is just great. I also like the terms and conditions.
Immediate service
Immediate service, great advice on how to repair and how te prevent!
Well done
Nice people, good service, fast delivery. Like how the shop looks.
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