The Plasma Centre Reviews 534

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a tv bench in September but realised it had not been despatched. Did manage to speak to them once, but that was it, cancelled the order and ordered elsewhere cheaper. That arrived, but had to... See more

Rated 4 out of 5 stars

Ordered a TV stand which took one day longer than quoted to arrive. When I attempted to erect a part had cleaarly been used previously (screw holes enlarged and split). I contaced the store online and... See more

Rated 3 out of 5 stars

Excellent speedy delivery from Plasma Centre. Very nice, sturdy TV stand but very difficult to assemble. Ended up phoning the manufacturers - very helpful but still had trouble. Instructions did not s... See more

Company replied

Rated 5 out of 5 stars

I ordered a walnut desk, very good price and the quality was better than price so pleasantly surprised. Arrived quickly but damaged box and a corner of the top was damaged, sent photo of damage and bo... See more

Company details

  1. TV store

Written by the company

TV Stands, TV Brackets, Wall Brackets, Wall Mounts and TV Cabinets. The Largest Range in the UK from The Plasma Centre


Contact info

2.9

Average

TrustScore 3 out of 5

534 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service, quick delivery

Wasn’t sure about ordering my tv cabinet on line. I had seen the one I wanted in John Lewis and the same one was literally half the price with Plasma Centre. It arrived super quick, however, I had changed my mind on colour. I messaged Bradley and he said it was no trouble, to refuse the delivery and reorder. I did this and the replacement came 2 days later. Would highly recommend.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend, great service

Great website easy to use, our TV stand was a great purchase just as it was shown on the website including measurements. Arrived promptly, we chose next day, ETA was spot on, polite and friendly delivery driver, and packed really well. We chose the oak panelling but we were surprised and very pleased that the walnut panels were also included, as we weren’t 100% sure which one would suit our decor best, we chose correctly fits in perfectly. We needed a couple of extra screws as one had cross threaded, I did an on line chat and our replacement screws arrived within a couple of days, great service.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a bundle of a TV mount and…

Ordered a bundle of a TV mount and soundbar mount. The soundbar mount will not fit onto the TV mount (confirmed by our installer) emailed twice to try and resolve, no contact.

November 13, 2023
Unprompted review
The Plasma Centre logo

Reply from The Plasma Centre

After a quick investigation, we found the automated spam identification incorrectly prevented your emails going into our support system.

We are happy to confirm after a call from one of our support team the issue has now been resolved.

Please accept our apologies for the delay.

Rated 4 out of 5 stars

Good end result.

Ordered a TV stand which took one day longer than quoted to arrive. When I attempted to erect a part had cleaarly been used previously (screw holes enlarged and split). I contaced the store online and received an excellent response. Passed on the manufacturer to deal with. They did replace the parts after a few further days wait without and communiction of epected delivery day / time at all.

December 14, 2023
Unprompted review
Rated 3 out of 5 stars

Unsuitable fixings

Decided to buy a wall mount tv bracket as have used this company before without any problems.
I put in the make model and size of the tv and the bracket which was compatible was purchased,however This time though I found that the fixings supplied to fix the bracket to the back of the tv were unsuitable,hence having to run around and purchase extra bolts.Now the bracket is up am pleased with quality of bracket which seems to be very sturdy

December 10, 2023
Unprompted review
Rated 5 out of 5 stars

First class customer service:Purchased…

First class customer service:Purchased two intel 1500 led tv units, and have had a few issues, with damaged panels and colour matching, however the customer service I have received has been excellent in resolving the problem, with prompt replacement parts sent out. Special thanks to Joe and Dylan, I would highly recommend the Plasma Centre, due to these guys

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Exactly as described

Tv unit and stand were exactly as described on Web site photos, oak finishing just the shade I wanted. The product was delivered on time and the driver was very helpful

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

AK 100B speaker bracket

I was placing an order for AK 100B bracket set for sound bar. However it was out of stock so asked to be notified and that happened! Great start. Placed the order when notified and received within 2 days, great service! The challenge was to see if this bracket set would work as I already purchased the Easel for our LG screen. This TV was originally wall mounted with the sound bar directly below and looked like one piece instead of two sections. It took a couple of attempts before settling on a compromise where the sound bar bracket was attached to the TV bracket but using spacers to bring it out enough to position against the easel angled legs. This works a treat and although not how it should look, comes a close second and still looks good.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

The tv cabinet arrived unbelievably…

The tv cabinet arrived unbelievably quickly. It was easy to assemble. A couple of screws didn't bite into the mdf but that was easily fixed. If threads had been dropped in that would be good but hey for the price this is a good value unit!
It looks well enough when assembled too.
Id recommend the product and the company to you.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

My searching days are over. I have been thinking for a long time…

I have been thinking for a long time about replacing my tv unit for a few years now but could not find anything I like better to replace it with then over the last 6 months I have been looking desperately to replace it yet again couldn’t find anything better until I finally came across this unit and I knew this was what I was looking for without even knowing it existed then I was worried about was this a scam website because the price was too good to be true or the quality was very poor. Well all my worries were put aside once my partner put it together by himself in just over an hour and it looks gorgeous every that’s seen it mentioned how good it looks and my sister is about to pitches one herself. Could not be happier with it thank you.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Good company

Good company. Efficient and prompt delivery. Good priced Tv stand. Did the job perfectly for the size of my Tv and matched well with flooring. Nice looking stand and easy build instructions.,All fittings supplied

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication, quick delivery, excellent product, and super personal little message, almost like dealing with old friend .10/10. Cheers Mick.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

A Classy Looking Unit

Ordered this tv unit Elegance1050 yesterday, here the very next morning, packed extremely well, a little hard and fiddling to assemble, and the colour oak is a little darker than we thought, but saying that it still goes with our other furniture, the quality is REALLY great looks expensive very well made and sturdy, so all the pain of putting it together is very well worth it, definitely would recommend this company, well pleased...

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful, knowledgeable salesperson

As a woman who has never had to buy TV equipment before, my questions were answered honestly, I was looking at a bracket in the £90 region and was advised that one for £49 would do the job just as well; it arrived within 2 days. The person who came to fit it said it was great quality and wanted to know where I had got it- Happy to recommend!

July 4, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look