Tom phoned me back very promptly after I contacted him. He had a guess at what could be causing my problem from what I described over the phone. He came round the next day and confirmed that his diag... See more
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Tom attended within twenty four hours, listened attentively to the problem and provided a solution within minutes. I was particularly impressed by his in depth knowledge and his attention to detail. H... See more
Excellent service by Tom "THE PLUMBER". His diagnostic skills were second to non, he went above and beyond to sort out the troubles with non functional SP. shower pump. His plumbing skills and work e... See more
Fantastic service came and done a job for me at short notice definitely would recommend to family and friends 100%
Company details
Written by the company
We are a family run company built on trust and respect for our customers. Plumbing prices and services have become very complicated over the years so we have simplified them to suit our customers. We have seen how costs have impacted us all and we want to ensure everyone has access to a plumbing company they can afford and trust.
Contact info
Alley way, Nelson industrial estate , NE23 1WA, Cramlington, United Kingdom
- 07727344720
- ThePlumber@mail.com
- www.theplumber.me
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The plumber was courteous and polite
The plumber was courteous and polite. He took time to explain the issues we were facing. He was very tidy after undertaking the required work
He did a very good job even though he…
He did a very good job even though he couldn’t find out where the water was running from
Prompt attention was very impressive
Prompt attention was very impressive. Tom gave us a true report and assisted us to purchase what was needed and returned to fix it as promised. He was friendly and courteous.I wouldn’t hesitate in recommending him to anyone.
Friendly, reliable, quick and informative.
The plumber came really quickly, he was friendly and informative as to what the problem was and how he had fixed it.
He didn't leave any mess and was finished with the job very quickly.
I would highly recommend.
Good service would recommend
Excellent Service!
Highly recommended.
Everything about the service I got from (Tom) The Plumber was superb. He arrived very quickly. He got straight to the root of the problem. He cleared up the problem very quickly. And throughout the visit he was courteous and easy to deal with.
Brilliant service from start to finish…
Brilliant service from start to finish over and above what I expected very helpful clean tidy and informative of other products that would be useful
Very professional
Very professional, I know where I will go when I need a plumber again. Explained everything in full. No hidden cost. Genuinely nice guy. Highly recommend. Fast and efficient.
The only plumber you need
The only plumber you need, he is reliable, knowledgeable, fairly priced and friendly. Would highly recommend
Excellent work
Genuine professional help with speed
As an engineer myself
As an engineer myself, I could not help by being careful and prudent. Tom was very patient , empathy; and explained the reasons of his approach. From what I have experienced, I trusted him and would be happy to recommend his services!
Response was very quick plumer was…
Response was very quick plumer was excellent job done next day we’ll done
Great job fitting Outside tap
Tom came out to fit an outside tap and did an excellent job. He quickly got around a space issue when connecting the pipe and did it all in less than an hour. Will use again.
Very quick call out in an emergency and…
Very quick call out in an emergency and problem fixed hassle free
Very good and quick service
The best plumber ever!
Tom attended within twenty four hours, listened attentively to the problem and provided a solution within minutes. I was particularly impressed by his in depth knowledge and his attention to detail. He came promptly to carry out the work, he and his colleague excavated the garden, installed new drainage and made good. It is very difficult to see where the work was done. He’s a very pleasant and professional man who is extremely easy to talk with.
Attended quickly
Attended quickly and worked efficiently pricing reasonable pleased with results
Reliable, well-priced and friendly
Tom is reliable, fast and offers you a great price up front. We've used him for the second time as he was so easy to deal with the first time around. Highly recommend.
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