Bought my mum the Equilibrium Glam Rox Sparkle Rings Silver Plated Necklace to match her earrings for her birthday. Was hunting around everywhere to find them and thankfully The Present Shop had them... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered from The Present Shop twice. Items have been well price and delivered quickly. One item was unfortunately damaged, communication was swift and concise via email with the offer of a repl... See more
Having seen some excellent offers on the website, I phoned the contact number & spoke to two extremely helpful members of staff. I then ordered my items online & they were delivered less than 24 hou... See more
I recently purchased a Jim Shore Disney Figurine of Donald Duck. It arrived very quickly and securely packed, but unfortunately when I opened the box his head was broken from his body. I immediatel... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service with secure packaging.
I would recommend the present shop shop, as although on line their service was superb.
order came on time no damage
Well packed service very good just what you need service next to none very pleased with the phone contact and promt service
Simply the best
I have ordered quite a few items over the last few years from the present shop, I have always been delighted with each item.
The service is excellent, I cannot fault them, the delivery service has always been on time.
I would highly recommend this company.
Great service
The present shop dealt with my order very quickly and i received it just a few days after ordering. Package was very securely wrapped. I was very pleased with every aspect of the transaction and gave them five stars. I have since ordered more items and have received them same level of satisfaction. Would highly recommend.
very good service will purchase again
good service very well packed del on time would use again
Wonderful items thank you
Great Service, excellent for those special gifts, quick delivery.
Thanks!!!
Superb Service
Having searched for Birthday Cherished Teddies for my granddaughter who is now four, I was delighted to find them at The Present Shop. It's too late for granddaughter number one but just right for granddaughter number three whose mother already has a huge collection of the teddies. I ordered numbers one to five and a Christening box. All arrived very quickly, well packed and in perfect condition. I have already recommended the store to a friend and won't hesitate to do so to others. A big "Thank You" to The Present Shop.
Headless Donald Duck replaced.
I recently purchased a Jim Shore Disney Figurine of Donald Duck. It arrived very quickly and securely packed, but unfortunately when I opened the box his head was broken from his body. I immediately phoned the shop and explained, and the lady I spoke to apologised, and said she would replace the item, and send at the same time a post paid label for its return.
The replacement came within two days, and this time he was in one piece. I was dealt with politely and there was no haggling about a replacement, I would recommend the store to anyone. Mrs M L Knowlton
Wow!!!
I thought that I would get in front by ordering some Birthday and Xmas presents early. The speedy delivery I received was excellent, the price reasonable, and the products excellent. I would certainly use The Present Shop again.
Fantastic company!!!
Great company to deal with, I had a small issue which was my fault not theirs concerning delivery and I e-mailed them with my problem and i was assured it would be fixed and to there word it was, everything got delivered to correct place next again day as it should.
I ordered the coffee gift set for my husband and he just loved it great product great value for money.
Excellent choice and service
A good selection to choose from and a speedy delivery service.
What a bargain combined with excellent service!
Having purchased from this seller via eBay and being delighted with my purchase I decided to have a look at their online site. I saw exactly what I was looking for at an amazing price. I ordered one day and it arrived the next. I would not hesitate to recommend this seller and have bookmarked their site for any future birthday / anniversary purchases.
Great Product - Great Service
They were helpful and friendly, provided a great service which was quick and efficient and most importantly it arrived well in time and in one piece, thank you to them very much indeed.
Excellent product and great prices, will be buying again!
It was quick and simple to order what I wanted and then it came within a day of being dispatched. I looked both items over and they were in perfect condition and had been packaged very well. I even got a 10% off voucher with it! I'll definately be buying again, am looking to do some early xmas shopping there soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








