The Printed Pen Site Reviews 

475
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I wanted some pens for our church in Cyprus. The initial response from The Printed Pen Company was very quick and I was able to communicate directly with the with the designer. I wanted an adaptio... See more

Rated 5 out of 5 stars

Great service and customer support. All my questions where answered by Live Chat with assistance in choosing products for a tradeshow. This was followed up with an email to links and prices, with del... See more

Rated 5 out of 5 stars

I wanted a cheap and environmental friendly 'giveaway' promotional item and had the printed Pen site recommended... Very professional great customer service, lovely products, affordable and efficient... See more

Rated 5 out of 5 stars

I approached Phil with a specific brief and incredibly short timescale. He was nothing less than fantastic throughout - responding to emails promptly and providing revised quotations as requested.... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

The Printed Pen Site The Printed Pen Site is part of the Bown Group. We are a UK-based promotional goods company located just outside Manchester. We provide branded pens and pencils as well as a wide range of branded promotional items. These include conference bags and folders as well as stationery, mugs and branded clothing. The Bown Group remains a family-owned business even though we’ve been supplying national and international companies with branded promotional items for more than 25 years. We pride ourselves on being customer focused and providing a rapid turn round in customer requirements for tailored designs and samples.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

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5.0

All reviews

(475)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great to have a company to rely on

We had an exhibition and needed pens with our logo and website address in a range of colours to support our brand and products. Timescales were tight but Phil and the team were efficient and with gentle reminders made sure things happened when they should.

We received our order before our event and the customers loved them on the day.

What more can you ask for. Thank you again to everyone at The Printed Pen Site.

November 24, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect pens!

I was so pleased with the service we received. The delivery date was changed to reflect our needs and when the pens arrived- they were even better than I'd anticipated. Great quality and they reflect our branding perfectly.

Thanks guys!

November 8, 2016
Unprompted review
Rated 5 out of 5 stars

Beautiful product and superb service

I placed an order only a week before I needed the pencils for an event abroad. They have been very honest awarding me that it was very late especially for the international delivery. I received the pencils on time, they were beautiful and my clients loved them. What to say? They are very professional, their service is superb and the product is beautiful. I recommend them to anyone

October 25, 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I had fantastic customer service and quick turn around of my order , which is from inquiry to delivery all in a week.
The format and mode of communication was apt.
Well done and thank you to all the staff involved.

October 25, 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service - and pens!

We found the printed pen site to be very reasonably priced compared to other websites. The turnaround time for quotes was excellent as was the Customer service.
I had a small issue regarding the print of one of the letters, and of course questioned this. I was reassured twice - once the phone and then also by e-mail. I would definitely recommend using these guys; in my experience they are very helpful and the delivery arrived on time as promised.

October 20, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic Service.

We turned to this company very last minute after being let down by another printing service. Not only were they extremely kind and helpful but professional and quick with the entire process too. We managed to get our products on time and will be using their services in the future as well as recommending them to other companies.

September 13, 2016
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and quality

Sales experience was positive and the final product arrived quickly and we are very pleased with the pens we ordered. They are good quality at a reasonable price. Would definitely use again.

August 30, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I needed 1000 custom pens made for an event in October and the Printed Pen Site team was very quick and professional. I was able to place my order quickly and easily and had the pens delivered within few days.
Would definitely use again.

August 30, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

I can not fault the service received, the pens I ordered were exactly what I wanted and was also delivered on time. I would defiantly recommend.

August 30, 2016
Unprompted review
Rated 5 out of 5 stars

SLCGA

This is the second time in a couple of months that Surrey Ladies County Golf Association have ordered pens.
Both times the service was excellent, and the pens arrived within a few days. They have been very well received by the players at our golf events.
Many thanks to Jan for her help with the orders.

August 12, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent!

I ordered 250 branded pens for an event. The team were great to deal with from initial query, supplying proofs and then managed to turned them around extremely quickly! The pens were great quality & did my company proud.
I would happily use their services again. Big thank you to everyone involved.
Heather Johnson
HJ Home Interiors

August 11, 2016
Unprompted review
Rated 5 out of 5 stars

Service

Each time we have used this company I have been greatly impressed with the professionalism , attention to detail and great customer service which could not be faulted.

July 21, 2016
Unprompted review
Rated 5 out of 5 stars

Reliable and Efficient

Really happy with the turnaround from initial enquiry through the proofing process and delivery of 2000 pens all within two weeks. Really friendly and helpful staff. I will be ordering from here again and have no problem recommending them to anyone else in need of printed pens!! Thank You.

July 19, 2016
Unprompted review

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