From the moment I went to the Private Clinic I knew I was in safe hands. My surgeon Kavish Maheshwari was absolutely amazing, the confidence I felt before surgery was everything I hoped for. Surg... See more
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So happy with my 'new' foot! Bunion Removal. Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and... See more
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My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the tre... See more
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I've had bunion and hammer toe removal done on both feet by Mr Bianchi. The procedures were well explained in the pre assessment, I could choose the date of surgery. The surgery itself was fine, the l... See more
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Company details
- Plastic Surgery Clinic
- Cosmetics Industry
- Laser Hair Removal Service
- Medical Spa
- Private Hospital
- Skin Care Clinic
About The Private Clinic of Harley Street
Written by the company
The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do.
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The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery
Written by the company
- Patient satisfaction is our greatest reward
- Patient safety is at the core of everything we do
- Consistently delivering the highest quality of service and care
Contact info
98 Harley Street, w1g7hz, Nationwide, United Kingdom
- 0333 363 6876
- enquiries@theprivateclinic.co.uk
- www.theprivateclinic.co.uk
4.6
Excellent
2K reviews
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My experience with the private clinic…
My experience with the private clinic has been amazing, I recently underwent a breast augmentation with professor Sandip Hindocha.
The care received was of a high standard from the first consultations to the surgery and after care.
Sandip and his team at the Birmingham clinic have been so welcoming and caring, Wanda, Gladys, Rachel accompanied me when seeing Sandip also for after aftercare making sure I was comfortable and understood everything. I also have had contact with Lisa for any issues who was also fantastic. They are a lovely team.
The Birmingham team made themselves available out of ours incase I had any questions or worries. Sandip made sure I got all the care needed and seen as quick as possible he truly is an amazing surgeon who I would return to if I want anything further in the future. I can’t thank him enough for the confidence I now have and making me feel so at ease.
I can’t thank the Birmingham team enough. They all are truly awesome and I’m so greatful for all the care that I received . I am extremely happy with the results from my surgery. I highly recommend the private clinic and would happily return in the future.
October 21, 2024
Reply from The Private Clinic of Harley Street
Dear Emma,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that your Breast Augmentation journey with Professor Sandip Hindocha and our Birmingham team was amazing.
It’s fantastic to know that you felt well cared for from your initial consultations all the way through to your aftercare. Our team strives to create a welcoming environment, and it’s heartwarming to hear that Wanda, Gladys, Rachel, and Lisa made such a positive impact on your experience.
We pride ourselves on being available for our patients whenever they need us, so we’re delighted that you found our support reassuring during this important time in your life. Your newfound confidence means everything to us!
Thank you again for recommending our clinic so highly. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind Regards,
The Private Clinic
Customer service from reception is…
Customer service from reception is fine. Welcoming is fine, as a surgery, not happy at all! I had breast implant replacement and a breast lift. At the consultation, I requested cleavage, and the surgeon, Dr Javali, suggested a size down, and I agreed. But after the surgery and the swelling went down, I noticed my breasts are completely different; on the sides, they are falling down, my nipples look unexciting, I am not a size down, I am not having any cleavage at all, and my breasts are not looking nice at all. All I can see is that he pulled my breasts from the center, and I can only see a straight scar to the side. I am forced to wear a bra that pushes my breasts to the center, hurting me on the sides. I am now a size F, and I was wearing a size E before surgery. When I last saw him, he showed me the before picture, but to be perfectly honest, I would rather have it like before than look at my results now. After spending nearly £9000, I am heartbroken and regretting having this surgery.
June 6, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Stefania,
Thank you for taking the time to share your experience with us. We sincerely apologise for any distress you have encountered following your recent surgery with Mr Jallali. It is clear from your feedback that your expectations were not met, and we understand how disappointing this must be for you.
We appreciate your acknowledgement of our reception team's service; however, we are concerned about the issues you've raised regarding the outcome of your breast implant replacement and lift procedure. Your description of experiencing discomfort and dissatisfaction with both size and appearance is concerning, and we take such matters very seriously.
We have been in contact to invite you back for a follow-up consultation at your earliest convenience so that we can discuss your concerns in detail and explore potential options moving forward. Your satisfaction is important to us, and we want to ensure that all aspects of your care are addressed appropriately.
If you have any additional concerns please feel free to reach out directly at 0203 325 6500 so we can assist you further.
Thank you once again for bringing this matter to our attention.
We look forward to hearing from you soon.
Kind Regards,
The Private Clinic
Had a consultation about my bunions…
Had a consultation about my bunions with Mr Bianchi - total waste of money - felt he was about to pack up to go home when I went in to see him - felt he just wanted to fob me off and not even look at my feet - I showed him my bunions and he claimed I had an imbalance of the foot that would get worse if he operated on it - I had to remind him to make a scan of my foot, which he had mentioned and then forgotten about - he then told me about customised insoles £175 - to be fair, he also mentioned I could get some arch supports from Boots. And that was it. I think he is just collecting consultation fees, which are steep and if poss. their expensive insoles. Anyhow, it all worked out better for me in the end - saving me a lot of money - NHS consultant said that I’ll need my right foot operated on at some point in my life. There was such a hype about this doctor - I say, save your money. The new techniques are done by other consultants as well and for free, if you qualify.
January 24, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Katja,
Thank you for taking the time to share your experience regarding your recent consultation with Mr. Bianchi. We sincerely apologise for any frustration and disappointment you encountered during your visit.
It is concerning to hear that you felt dismissed and that your needs were not adequately addressed, particularly regarding the examination of your bunions and the follow-up on necessary scans. We strive to provide attentive and thorough care, and it appears we fell short in this instance.
We appreciate your feedback about our pricing structure for consultations. Your comments will be taken into consideration as we continually assess our services to ensure they meet our patients' expectations both in quality and value.
While we are glad to hear that you found a satisfactory solution through NHS services, we regret that your experience with us did not reflect our commitment to patient care. Please know that we take all feedback seriously, as it helps us improve our practice.
If you would like further assistance or wish to discuss this matter directly, please do not hesitate to reach out to Alex, Head of Operations on 0203 325 6500. Your satisfaction is important to us, and we hope for an opportunity to regain your trust in the future.
Kind Regards,
The Private Clinic
From my initial enquiry regarding…
From my initial enquiry regarding bunion surgery to my final appointment after the procedure I found everyone to be very supportive, kind and professional and I am very happy with the outcome!
December 2, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Suzan,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you felt supported and cared for throughout your journey, from your initial enquiry about bunion surgery all the way through to your final appointment.
Our team strives to provide a professional and compassionate environment, and it’s heartwarming to know that we met those expectations for you. We're especially delighted that you're happy with the outcome of your surgery!
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Wishing you continued health and happiness.
Kind Regards,
The Private Clinic
Appalling Customer Care
I had cosmetic surgery in November 2023, performed by Mr Fazel.
Firstly,for each appointment before, and after, the surgery, I was never seen on time.
On one ocassion I was waiting for an hour!
Once I was healed I was not happy with the result so I began discussions with the patient coordinator regarding the issues.
I had another appointment with the surgeon but it felt rushed and I felt rather dismissed.
In June 2024 I was asked by the patient coordinator to put my concerns in an email, which I did. I heard nothing so chased multiple times.
3 months later, in September 2024 I was told it had been escalated to the practice manager and they would contact me in a 'couple of days'.
I had an in person appointment with the practice manager, later in September, along with another surgeon, for a review of the surgery
and to discuss options. I was told that a full report, with options,would be sen to me. I felt real hope when I left.
Another month went by and I received an email which just confirmed what we had discussed, but no mention of the options for me to move forward, and no costs.
I emailed back to the practice manager but he ignored me from there on.
The patient coordinator then contacted me to say I could see my original surgeon but I had already made it clear I did not want to see him again as he did not
make me feel comfortable.
I was told my information had been sent to the person that deals with all complaints. Again I waited. It is now January - a full 7 months since I first raised
my concerns and I have not heard anything from this next person.
For the amount of money I have spent I cannot believe the non-existent customer care that has followed.
I would absolutely not recommend this clinic. There may be some great surgeons there, but the after care is appalling, and that is when you really need someone.
For the record, all the nurses were wonderful.
I have taken the following from their website "We pride ourselves on offering an exemplary level of service and ensure that we treat our patients in a professional,
friendly and emphatic way, and are always available when they need us" As far as I'm concerned, and from other reviews I have now read, this couldn't be
further from the truth.
September 17, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Clare,
Thank you for taking the time to share your detailed feedback regarding your experience with our clinic following your cosmetic surgery performed by Mr. Fazel in November 2023. We sincerely apologise for the distressing experience you have encountered, particularly concerning appointment delays, communication issues, and perceived inadequacies in aftercare.
We understand that timely appointments are crucial for our patients, and we regret that this was not reflected during your visits. Your comments about feeling rushed during consultations with Mr. Fazel are taken seriously; it is essential that all patients feel heard and valued throughout their journey with us.
Moreover, we are truly sorry for any frustration caused by our delayed responses to your concerns over several months. This is not reflective of our commitment to providing exemplary service as stated on our website, and we appreciate you bringing this matter to our attention.
While we are pleased to hear that you found our nursing staff wonderful, it is clear from your review that there were significant shortcomings in other areas of care which need immediate addressing within our practice management team.
Please rest assured that we will be reviewing your case thoroughly and will take steps necessary to improve both communication processes and patient follow-up protocols moving forward. If you would like us to discuss this matter further or if there’s anything specific we can do at this point, please do not hesitate to reach out directly to our clinic manager on 0203 325 6500. Your satisfaction is important to us, and we hope to regain your trust in our services.
Thank you once again for sharing your experience; it plays a vital role in helping us enhance patient care standards.
Sincerely,
The Private Clinic
Excellent professional treatment…
Excellent professional treatment throughout the complete process from initial consultation to conclusion. Would highly recommend.
January 9, 2025
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Philippa,
Thank you so much for your wonderful review. We’re thrilled to hear that you had an excellent experience with us, from your initial consultation all the way through to the conclusion. Our team strives to provide professional and attentive service, and it’s rewarding to know that we met your expectations.
Your high recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out!
Kind Regards,
The Private Clinic
Bunion Surgery experience
The operation went to plan and was in every way similar to what had been described. I was given time & attention and the aftercare was not rushed. The first appointment date was changed however I could fit in with that as it was only 1 day earlier than planned. The 2nd suggested change I couldn’t do but this was accepted by the team. Mr Bianci is very professional & I felt confident in his practice.
December 2, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Anne,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your operation went smoothly and met your expectations. It's wonderful to know that you felt well taken care of, especially regarding the time and attention you received during both your procedure and aftercare.
We appreciate your understanding with the scheduling changes; we always strive to accommodate our patients as best as we can while ensuring quality care. It’s great to hear that Mr. Bianchi’s professionalism helped instil confidence in your treatment – he truly values each patient’s trust.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind Regards,
The Private Clinic
Returning customer. Pleased with the Private Clinic 👍
Used the Private Clinic before and I find them honest and trustworthy in not advising you to do treatments for the sake of it or if not medically appropriate. My major treatment worked really well and I'm having some supplementary work done. I'm realistic on this one with no high expectations, but my therapist is really enthusiastic and supportive so I'm really pleased with the regime, appointment timetable and price. Looking forward to results, however minor, in the next few months. Friendly and professional treatment from an honest provider. Thanks 👌 😊
January 9, 2025
Unprompted review
Reply from The Private Clinic of Harley Street
Thank you so much for taking the time to share your wonderful feedback. We’re thrilled to hear that you’ve had such a positive experience with us at Private Clinic. Your trust means everything to us, and we’re glad that our commitment to honesty and integrity has resonated with you.
It’s fantastic to know that your major treatment worked well, and we appreciate your realistic approach as you embark on your supplementary work. We're delighted that your therapist has been enthusiastic and supportive throughout this journey – it truly makes a difference!
We look forward to seeing how things progress over the next few months, no matter how minor those results may be. Your satisfaction with our regime, appointment schedule, and pricing is incredibly important to us.
Thank you once again for your kind words! If there’s anything else we can do for you or if you have any questions along the way, please don’t hesitate to reach out.
Kind Regards,
The Private Clinic
Thank you!
I had bunion surgery on one foot via the traditional method using pins and metal fixings, the recovery was slow, painful and the result disappointing. Reluctant to go through the same process again I opted for Mr Bianchi's procedure which at first I considered 'too good to be true' I was not disappointed, the procedure was pain free, I walked out the same day and within weeks my normal activities resumed. I am delighted with the outcome, my only regret is not finding Mr Bianchi sooner! I can not thank Mr Bianchi and his amazing colleagues enough and would highly recommend Mr Bianchi and The Private Clinic
November 5, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Yvonne,
Thank you so much for taking the time to share your experience. We are thrilled to hear about your positive journey with Mr Bianchi’s procedure after your previous surgery challenges. It’s wonderful that you found our approach pain-free and effective in getting you back to your normal activities so quickly.
Your kind words about Mr Bianchi and our team mean a lot to us, and we’re delighted that we could provide you with an outcome that exceeded your expectations. We always strive to offer the best care possible, and it’s rewarding to know that we made a difference in your recovery.
If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you once again for recommending us; it truly makes our day.
Kind Regards,
The Private Clinic
Bunion correction surgery
I had bilateral bunion correction surgery at the Private Clinic and I cannot praise Dr Bianchi and his team highly enough. The results are amazing and the team supported me every step of the way. They were very easy to get hold of and always at the end of the phone to address any concerns or questions both pre and post operatively.
I saw Dr Bianchi for my two follow up appointments and he was kind, caring and clearly takes great pride in his work.
I am excited for a future with pain free and pretty feet!
A huge thank you to you all.
January 9, 2025
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Claire,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you had such a positive outcome from your bunion correction surgery, and we truly appreciate your kind words about Mr Bianchi and our entire team.
It’s fantastic to know that you felt supported every step of the way, both before and after your surgery. We strive to be accessible for all our patients, so it’s great to hear that our communication met your needs.
Mr Bianchi is indeed dedicated to providing compassionate care, and he will be delighted to hear how much you appreciated his kindness during your follow-up appointments.
We’re excited for you too—here’s to many happy days ahead with pain-free and beautiful feet! If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out.
Kind Regards,
The Private Clinic
Reconstruction Ear Lobes
The whole experience from Clinic appointments to surgery was very Professional! Mark LLOYD was the Plastic/Ear reconstruction surgeon and could highly recommend! The right ear was perfect and slight nodule on left ear which is reducing with massage! Was offered opportunity to have it revised after 9 months, if required. Very pleased with the overall experience and result!
May 4, 2024
Reply from The Private Clinic of Harley Street
Dear Leslie,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your journey from clinic appointments to surgery was marked by professionalism and satisfaction.
We appreciate your kind words about Mr Mark Lloyd; he is indeed dedicated to providing exceptional care, and it’s wonderful to know that you felt confident in his expertise throughout your procedure. It’s great news that you are pleased with the results.
We also want to assure you that we remain committed to your ongoing care, including offering a revision option after 9 months if needed. Your well-being is our top priority, and we’re here for any further support or questions you may have.
Thank you once again for recommending us! We look forward to seeing you at any further follow-up appointments.
Kind Regards,
The Private Clinic
Had a bilateral otoplasty performed by…
Had a bilateral otoplasty performed by Ms Sameena Hassan at the Birmingham Clinic. Everything, from the initial contact to the post op consultation, was perfect. The staff are very welcoming and professional. Couldn’t be more pleased with the results and wish I’d had it done years ago (I’m 59). If you’re thinking of having this procedure then I can’t recommend Ms Hassan and the team at the Birmingham Clinic highly enough.Go for it!
November 19, 2024
Reply from The Private Clinic of Harley Street
Dear Gary,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your Bilateral Otoplasty performed by Ms Sameena Hassan met your expectations, and we truly appreciate your kind words about our team at the Birmingham Clinic.
It is fantastic to know that you found our staff welcoming and professional throughout your journey, from the initial contact all the way through to your post-operative consultation. Your satisfaction with the results is incredibly rewarding for us, and we are delighted that you feel this procedure has positively impacted your life.
Your enthusiastic recommendation means a great deal, not only to Ms. Hassan but also to everyone here at our clinic who strives daily to provide exceptional care. Thank you once again for sharing your feedback; it inspires us in our commitment to excellence.
If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Kind Regards,
The Private Clinic
My experience with the surgery at The…
My experience with the surgery at The Private Clinic,
I cannot express enough gratitude for the exceptional care I received from my Dr. Wolf, the anaesthetist, and his wonderful team during my recent procedure. From the moment I arrived, the entire team displayed unparalleled professionalism, compassion, and expertise.
Dr wolf was nothing short of brilliant—meticulous, skilled, and reassuring throughout the entire process. Their ability to explain everything in clear detail gave me complete confidence in their care. The results exceeded my expectations, and I am incredibly thankful for their dedication and expertise.
The anesthetist was equally remarkable, ensuring I was comfortable and well-informed about what to expect. Their calm demeanor and attention to detail made a potentially daunting experience feel seamless and stress-free.
The nurses were true gem—compassionate, attentive, and always ready to assist. They went above and beyond to ensure I felt cared for, making the recovery process so much easier.
All team worked together like a well-oiled machine, combining their expertise and kindness to deliver outstanding care. I would wholeheartedly recommend them to anyone in need of surgical treatment. They have truly made a positive impact on my life, and I will forever be grateful for their dedication and excellence.
December 17, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Thank you so much for taking the time to share your wonderful experience with us! We are absolutely thrilled to hear about the exceptional care you received from Dr. Wolf and our dedicated team during your surgery at The Private Clinic.
Thanks to Dr. Wolf's meticulous approach and clear communication, it is great to know that you felt reassured and well-informed throughout your procedure. Our anaesthetist’s calm demeanour and attention to detail really does make a difference in ensuring a stress-free experience, so we’re glad it resonated with you.
We are also proud of our nursing staff who strive to provide compassionate and attentive care—your kind words about their efforts mean a lot to us! It’s fantastic to hear that their support made your recovery easier.
Your recommendation means everything to us, as we aim to positively impact every patient’s life through our commitment to excellence in care. Thank you once again for sharing your feedback; it inspires us all.
Kind Regards,
The Private Clinic
Stress free experience
All the staff were very friendly and professional and put me at ease from the start. On the surgery day everything was explained and the actual procedure was achieved very speedily. I walked out on my reshaped foot a few hours later. The most stressful thing was driving in and out of London!
November 6, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Gerry,
Thank you so much for taking the time to share your wonderful feedback. We’re thrilled to hear that our staff made you feel at ease from the very beginning. We strive to provide a friendly and professional environment, and it’s great to know we succeeded.
We’re also glad that everything was clearly explained on surgery day and that your procedure went smoothly and quickly.
We understand that navigating through London can be stressful, but we appreciate your determination in getting here.
If there’s anything else we can do for you or if you have any further questions, please don’t hesitate to reach out.
Kind Regards,
The Private Clinic
Wonderful clinic
Wonderful clinic, I always felt like I could contact them throughout my whole process. Mr Fallahdar is an excellent surgeon and made me feel very comfortable.
October 13, 2024
Reply from The Private Clinic of Harley Street
Dear DH,
Thank you so much for your kind words. We’re thrilled to hear that you had a wonderful experience at our clinic and felt supported throughout your entire journey.
Mr. Fallahdar is indeed an exceptional surgeon, and we’re glad he was able to make you feel comfortable during your time with us. Your satisfaction means the world to us, and we appreciate you taking the time to share your feedback.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here for you!
Kind Regards,
The Private Clinic
I had minimally invasive bunion surgery…
I had minimally invasive bunion surgery with Dr Bianci in October. The whole team at The Private Clinic are friendly, efficient and very professional. I am very grateful to them all! The operation was pain free, the recovery quick and I'm delighted with the results - I only wish I'd had it done years ago. Thank you Dr Bianci.
October 7, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear S,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your minimally invasive bunion surgery went smoothly and that you found our team at The Private Clinic to be friendly, efficient, and professional.
Mr Bianchi will be delighted to know about your positive feedback regarding the pain-free operation and quick recovery. It’s always rewarding for us to see our patients happy with their results. We completely understand your sentiment about wishing you had it done sooner—many of our patients feel the same way!
Your kind words mean a lot to us, and we’re grateful for your trust in our care. If you ever need anything in the future or have any questions, please don’t hesitate to reach out.
Kind Regards,
The Private Clinic
Vaser liposuction and chest reduction
I recently had Vaser liposuction and chest reduction. This is my second time at the private clinic. My coordinator Lucy Bennett was so helpful and understanding and made the process so much more comfortable all the staff in the clinic and the surgery were so kind and made me feel at ease. The experience leading up to the consultation and the surgery is first class if you are considering any type of cosmetic surgery then I cannot recommend a better place than the private clinic. My surgeon was Mr Taranto each time I visited the clinic and the day of my two surgical procedures. Mr Taranto fully explained everything what was going to happen and honestly he made me feel so at ease Mr Taranto is a professional not just his surgical procedures but as a person I would like to personally think him for everything he has done and the support he has given me along with my coordinator Lucy Bennett first class service all round and highly recommended.
October 26, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Paul,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your journey through Vaser liposuction and chest reduction was so positive, especially during your second visit to our clinic.
It’s fantastic to know that Lucy provided you with such helpful support throughout the process—she truly goes above and beyond for our patients! We're also delighted that our entire team made you feel comfortable; creating a welcoming environment is one of our top priorities.
Your kind words about Mr. Di Taranto mean a lot to us as well! He is indeed a dedicated professional who cares deeply about his patients' well-being, and we’re glad he could help ease any concerns you had before your procedures.
Thank you once again for recommending us so highly. If there’s anything more we can do for you in the future or if you have any questions, please don’t hesitate to reach out.
Wishing you all the best on your recovery journey!
Kind Regards,
The Private Clinic
Great Service
I always have a very good experience when visiting The Private Clinic. The environment is clean and nice on the eye, with complimentary drinks and snacks. Marie Narsoomamode, the Nurse Practitioner, who i always see is on time, kind, efficient and knowledgeable. The service i receive is everything i would expect from a clinic.
October 10, 2024
Reply from The Private Clinic of Harley Street
Thank you so much for taking the time to share your wonderful experience at The Private Clinic! We’re thrilled to hear that you consistently enjoy your visits with us.
It’s fantastic to know that you appreciate our clean and inviting environment, as well as the complimentary drinks and snacks we provide—small touches can make a big difference! We're especially glad to hear such kind words about Marie Narsoomamode; she truly is an asset to our team with her professionalism and care.
Your feedback means a lot to us, if there's anything else we can do for you in the future, please don’t hesitate to reach out!
Kind Regards,
The Private Clinic
Lucy is very sweet and helpful
Lucy is very sweet and helpful, the best member of staff there. Always following up and going the extra mile to assist with your needs.
November 22, 2024
Unprompted review
Reply from The Private Clinic of Harley Street
Dear Finlay,
Thank you so much for your wonderful feedback. We're thrilled to hear that Lucy made such a positive impression on you. She truly is a gem, and we’re lucky to have her on our team.
It’s fantastic to know that her dedication and willingness to go the extra mile helped meet your needs. We always strive to provide excellent service, and it’s heartwarming to see our efforts recognized.
If there's anything else we can do for you in the future, please don’t hesitate to reach out!
Kind Regards,
The Private Clinic
Absolutely amazing experience so far
Absolutely amazing experience so far. Very professional and friendly from the get go. The staff at private clinic were welcoming. Wanda the manager was always there to help, support and set my mind at ease as it came close to surgery, Heather welcomed me with a smile and went the extra mile to provide comfort at each visit, Rachel and Gladys my 2 hero’s who kept me up beat when I was so low after surgery. They helped me with dressing changes, massages and just general chin wag to keep me up beat. The man himself prof Hindocha who performed my surgery and put my body back to normal was caring, professional and had impeccable bedside manner.
The staff at the hospital in London were welcoming. I’m so sorry to have forgotten their names as I was so nervous. The 2 nurses who answered the buzzer so promptly to attend to my needs providing me with pain relief, refreshments and helping me to the bathroom. Thank you all. Who knows I will be back for more in the near future. I will definitely recommend x
October 12, 2024
Reply from The Private Clinic of Harley Street
Dear Sal,
Thank you so much for your wonderful review! We are absolutely thrilled to hear about your amazing experience with us. It’s fantastic to know that our team made such a positive impact on your journey.
We’re especially grateful for your kind words about Wanda, Heather, Rachel, Gladys, and Prof Hindocha. They truly embody the caring and professional spirit we strive for at our clinic! Your acknowledgment of their support during such an important time means the world to us.
It’s also great to hear that our hospital staff in London were attentive and helpful – we’ll be sure to pass along your thanks!
We can’t wait to welcome you back should you choose to visit again in the future, in the meantime, please don’t hesitate to reach out if you need anything —we're always here for you long after your procedure. Thank you once again for recommending us; it really helps others find the care they need!
Kind Regards,
The Private Clinic
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.