The Private Clinic of Harley Street Reviews 

1,990
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical teams for being exceptionally friendly, professional, and reassuring throughout their surgical procedures and treatments. Consumers consistently note that the clinical outcomes are transformative and successful, leaving people feeling thoroughly supported from the initial consultations all the way through to final aftercare. Some reviewers were not happy with post-operative complications and experienced significant difficulties receiving adequate medical attention for their ongoing health concerns. Additionally, some people also noted frustrating problems with unexpected scheduling delays and inconsistent advice given by different members of the organization.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is warm, friendly, and professional throughout... See more

Service

Users describe positive interactions with service, highlighting comprehensive consultations, attentive staff,... See more

Customer service

Customers report positive experiences with customer service, highlighting that teams are very supportive,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the vast majority of their journey was... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment I went to the Private Clinic I knew I was in safe hands. My surgeon Kavish Maheshwari was absolutely amazing, the confidence I felt before surgery was everything I hoped for. Surg... See more

Company replied

Rated 5 out of 5 stars

So happy with my 'new' foot! Bunion Removal. Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and... See more

Company replied

Rated 5 out of 5 stars

My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the tre... See more

Company replied

Rated 5 out of 5 stars

I've had bunion and hammer toe removal done on both feet by Mr Bianchi. The procedures were well explained in the pre assessment, I could choose the date of surgery. The surgery itself was fine, the l... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Medical Spa
  5. Private Hospital
  6. Skin Care Clinic

About The Private Clinic of Harley Street

Written by the company

The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do. Get in Touch Book a Consultation Call Instagram

The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery

Written by the company

Patient satisfaction is our greatest reward
Patient safety is at the core of everything we do
Consistently delivering the highest quality of service and care

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,990)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

I would not hesitate to recommend the Private Clinic.

The hospital and the service at the hospital that the Private Clinic use, The Fitzroy Square Hospital, was absolutely fantastic, and a million times better than an experience that I had the year before during a procedure at the St John & Elizabeth Hospital in St John's Wood. The staff at the hospital could not do enough to make me feel comfortable and reassured, and the surgeon, Dr Guiseppe Taranto was so reassuring and experienced in recommending and carrying out the right procedure for my desired outcome. Lucy Bennett the patient co-ordinator at the Private Clinic, was the sole reason why I was finally able to find the right surgeon for my procedure, after having had 3 consultations elsewhere. I would highly recommend the Private Clinic and I would not hesitate to go back for further procedures.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Cool sculpting success

I had cool sculpting on my chin to reduce the “double chin” appearance I naturally had. I have been thoroughly impressed with the results. I am 6 weeks post treatment and can see an impeccable difference to the fat loss on my face.
One session has been excellent with Vicki at Northampton, and I am confident that I may not need another session when I attend my 12week follow up. I would definitely recommend this to others.
“If it’s pinch-able, it can go”

March 17, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Leanne,

Thank you so much for taking the time to share your wonderful feedback!

We're happy to hear you're impressed with your cool sculpting results! It's great to know you're seeing such a noticeable difference after one session.

Thank you for recommending us and we look forward to welcoming you back soon!

Kind regards,

The Private Clinic

Rated 5 out of 5 stars

Excellent experience

Both Mr Mouzakis and Kerry-Ann kept me well informed of all aspects of the procedure being carried out. All my questions were answered promptly and with great detail, which made the whole evolution flow with ease. They were both very easy to speak to and I never felt under pressure or unsure at any point.
I’m very pleased with the results and would definitely recommend Mr Mouzakis to others wanting to go down the Vaser Liposuction route.
Thank you 😊

March 13, 2025
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Reply from The Private Clinic of Harley Street

Thank you so much for your wonderful review! We’re thrilled to hear that both Mr. Mouzakis and Kerry-Ann were able to keep you well informed throughout your procedure. Clear communication is incredibly important to us, and it’s great to know that all your questions were answered promptly and in detail.

We’re also delighted that you felt comfortable during the entire process – it’s our goal to ensure every patient feels at ease and supported! Your satisfaction with the results means everything, and we truly appreciate your willingness to recommend Mr. Mouzakis for Vaser Liposuction.

If you have any more questions or need assistance in the future, please don’t hesitate to reach out!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

I would 100% recommend Mr Bianchi to…

I would 100% recommend Mr Bianchi to anyone with bunion problems, Family and friends were amazed that I walked straight after Surgery and was pain free, I can now wear the style of shoes that I like, rather the shoes to fit my bunion..

February 3, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Derek,
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Mr. Bianchi and that you would recommend him to others facing bunion problems. It’s fantastic that you were able to walk straight after surgery and enjoy a pain-free recovery!

We love knowing that you can now wear the shoes you truly like, rather than having to choose based on comfort alone. Your enthusiasm is contagious, and we appreciate you sharing your journey with us.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Breast Augmentation

Everyone i came into contact with from start to end was friendly and supportive. I felt comfortable and in safe hands . I am so pleased with the end result. I highly recommend Helena and her team .

February 13, 2025
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Reply from The Private Clinic of Harley Street

Dear Sandra,

Thank you so much for your wonderful review! We are thrilled to hear that you felt comfortable and supported throughout your experience with us. Our team takes great pride in providing a friendly atmosphere, and it’s heartwarming to know that this made a positive impact on your journey.

We’re also delighted that you are pleased with the end result! Your recommendation means the world to us, and we will be sure to share your kind words with Ms Helena Antoniadou and the entire team.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Back in shoes

Mr Bianchi explained everything clearly and the whole process was easy, painless, and very successful. I would highly recommend the operation, if you have bunions. I didn’t feel any pain once the anaesthetic wore off - and didn’t need any painkillers.

Mr Bianchi is a great surgeon.

February 3, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Caroline,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Mr. Bianchi was able to explain everything clearly and that you found the entire process easy, painless, and successful. Your recommendation means a lot to us!

It’s fantastic to know that you didn’t experience any pain after the anaesthetic wore off and that you didn’t need any painkillers—this is exactly what we strive for with our patients!

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Wishing you all the best on your recovery journey!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Fantastic Company …

OMG what a fantastic service from a professional practice no pushy selling open and honest as a nervous person they look after like your part of there team so thank you

September 23, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Christine,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience with our team. We pride ourselves on providing professional, open, and honest service without any pushy sales tactics, so it's great to know that it made you feel comfortable. Your kind words truly motivate us to keep delivering the best care possible.

Thanks again for taking the time to share your thoughts! If you ever need anything in the future or have any questions, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

The service was impeccable

The service was impeccable. Staff were friendly and Mr.Bianchi is absolutely charming and it was a pleasure to be treated by him and his colleagues. Thank you

February 6, 2025
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Reply from The Private Clinic of Harley Street

Hi Katrina,

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing impeccable service, and it’s fantastic to know that our friendly staff, especially Mr. Bianchi, made your visit enjoyable.

Your kind words truly motivate us to keep delivering the best possible service to all our guests. We look forward to welcoming you back soon!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

I would definately recommend the Private Clinic

What I loved about my experience from the start was the friendliness of the staff. Mr Bianchi's sense of humour put me at ease too. The procedure was explained in detail and I had the opportunity to ask questions, not only during the initial consultation but throughout the procedure itself. All of the nursing staff were very friendly, helpful and caring. The aftercare was super helpful and it supported me to know someone was only a phone call or email away if I had any issues.

March 3, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Sandra,

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that our team, especially Mr. Bianchi, made you feel comfortable and at ease with his friendly demeanor and sense of humor.

It’s fantastic that you appreciated the detailed explanations during your consultation and throughout the procedure—ensuring our patients feel informed is a top priority for us! We're also glad to know that our nursing staff provided you with helpful support and care; they truly go above and beyond.

Your mention of our aftercare service being readily available is greatly appreciated as well! We believe it’s important for our patients to feel supported even after their visit.

Thank you once again for your kind words! If you ever need anything in the future or have any questions, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Outstanding patient care

I couldn't thank the Private Clinic Birmingham enough. I am now 6 weeks post VASER liposuction and could not be more happy with the results. From the offset, Private Clinic Birmingham went above and beyond to meet my needs. One thing that stands out about the Private Clinic Birmingham is its attention to detail and outstanding patient care. Throughout my VASER liposuction journey, I received regular updates from the nurse and the clinic staff to check on my recovery. The pre-op journey and surgery were incredibly smooth, making me feel at ease and confident. I couldn't be more grateful to my surgeon, Helena, for your skills and expertise in performing the procedure. I recommend the Private Clinic for its first-class patient care, skilful surgeons and fantastic staff.

February 13, 2025
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Reply from The Private Clinic of Harley Street

Dear Michael,

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you are happy with your results six weeks after your Vaser Liposuction procedure at The Private Clinic Birmingham.

Your kind words about our team's attention to detail and outstanding patient care truly warm our hearts. We believe that keeping our patients informed and supported throughout their journey is essential, so we’re glad you felt well taken care of during your recovery.

We will be sure to pass on your gratitude to Helena; she will be delighted to know how much her skills and expertise have positively impacted your experience!

Thank you once again for recommending us! If you ever need anything in the future or have any questions, please don’t hesitate to reach out.

Wishing you all the best,

The Private Clinic

Rated 5 out of 5 stars

Mr Mouzakis at the Private Clinic

Overall, I was impressed with the Private Clinic. Mr Mouzakis was open, friendly, and offered realistic expectations. Kerry-Ann, his secretary, communicated effectively throughout and responded promptly to my emails. On the day of the procedure, Mr Mouzakis was calming and professional and kept me informed of what was going on. Very reassuring. Aftercare was also very good. If you considering a procedure, I recommend this team.

February 10, 2025
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Reply from The Private Clinic of Harley Street

Dear Jon,

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience at The Private Clinic.

It’s fantastic to know that Mr. Mouzakis made you feel comfortable and provided clear expectations throughout your journey with us. We pride ourselves on having a supportive team, and it’s great to hear that Kerry-Ann was able to communicate effectively and promptly with you.

We understand how important it is to feel reassured during procedures, so we’re glad that Mr. Mouzakis was able to provide that calming presence on the day of your treatment. Your kind words about our aftercare service mean a lot to us!

Thank you once again for recommending our team! If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Amazing Experience with Dr

Amazing Experience with Dr. Adrian Richards & Team

I had my breast reduction surgery on January 27, 2025, with Dr. Adrian Richards, and my experience was outstanding from start to finish. The staff was caring and professional, making me feel comfortable at every appointment. On surgery day, I was nervous, but the nurses, anesthetist, and Dr. Richards reassured me with their kindness and expertise.

Recovery was smoother than I expected, with minimal pain, and now I feel more confident and motivated in my daily life. I’m incredibly grateful to the entire team , dr Adrian Richard and highly recommend them!

January 27, 2025
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Reply from The Private Clinic of Harley Street

Dear Meron,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your breast reduction surgery went so smoothly and that our team, including Mr. Adrian Richards, was able to provide you with the care and support you needed throughout the process.

It’s fantastic to know that our staff made you feel comfortable at every appointment and were there for you on surgery day to help ease your nerves. Your comfort is our top priority, and we’re delighted that your recovery has been easier than expected!

We truly appreciate your kind words about feeling more confident and motivated in your daily life after surgery – that's exactly what we strive for! Thank you for recommending us; it means a lot to us.

If you ever have any questions or need further assistance in the future, please don’t hesitate to reach out!

Kind Regards,

The Private Clinic

Rated 3 out of 5 stars

The booking team basically sold me the…

The booking team basically sold me the dream. I was interested in a mini facelift and as a smoker this is difficult to arrange but the team assured me the surgeon they booked me in to see was a bit for accommodating to smokers. I paid £100 for the consultation, booked the day of work, travelled to Harley Street and the surgeon said they don't operate on smokers. Total waste of time and money. They did say they would investigate what happened but still no feed back.

March 10, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Bridgette,

Thank you for taking the time to share your experience with us. We sincerely apologise for the frustration and disappointment you encountered during your consultation process.

It is concerning to hear that our booking team did not provide accurate information regarding the surgeon’s policy on operating on smokers. This is certainly not reflective of our standards, and we appreciate you bringing this matter to our attention.

We understand how important clear communication is, especially when it comes to significant decisions about health and well-being. Please be assured that we are currently investigating this situation thoroughly to prevent similar occurrences in the future.

Additionally, we regret any inconvenience caused by our delay in providing feedback following your consultation. Your experience matters greatly to us, and we would like an opportunity to rectify this situation so a member of our team will be reaching out to you shortly to discuss this.

Thank you once again for your valuable feedback, which helps us improve our services.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Kelly Morrell, the expert you need to see…

Kelly Morrell is arguably the most experienced and knowledgeable person working in hair restoration. There isn't any treatments she hasn't seen or performed. She uses her own evidence to suggest the best treatment for her clients. If you are not sure what would work best for you then she is the person to go to. The results I got for the Calecim treatment I had with her were way beyond my expectations. I have been to the private clinic on many occasions now because trust and expertise are the biggest factors for me. Kelly is both of these things.

March 17, 2025
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Reply from The Private Clinic of Harley Street

Dear Gavin,

Thank you so much for your wonderful review! We’re thrilled to hear such positive feedback about Kelly Morrell. Her extensive experience and dedication truly make her a standout in hair restoration, and it’s fantastic that you felt confident in her recommendations.

We’re especially glad to know that the Calecim treatment exceeded your expectations! Your trust means everything to us, and we’re delighted that you’ve chosen our clinic time and again.

If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to seeing you again soon!

Kind Regards,

The Private Clinic

Rated 1 out of 5 stars

Had an appointment 6 weeks ago

Had an appointment 6 weeks ago, everything seemed OK, and was awaiting feedback on next steps but the lady who wanted to do the treatment wanted to do it there and then almost like a rush job and I've emailed since and received no response or nothing, on further steps.. I find this place very suspicious I deed

January 31, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Jamie,

Thank you for taking the time to share your experience with us again. We sincerely apologise for any frustration you have encountered following your appointment. Following your previous review, our clinic team in Birmingham has tried to contact you to provide a complimentary consultation with our Consultant Plastic Surgeon. We have not heard back from you to confirm your availability for this.

We take your feedback seriously and would like to address your concerns directly. Please contact us on 0121 725 2600 and our clinic manager, Wanda will be more than happy to get you booked in.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

The Private Clinic- Birmingham/London

Wanda has been incredibly helpful in organizing my surgery and follow-up appointments. I travelled down to London, and Dr Dario Rochira and his team were so kind, making me feel completely at ease. I've also seen Rachel at the Birmingham clinic, and she's been fantastic as well.

February 21, 2025
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Reply from The Private Clinic of Harley Street

Dear Laura,

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that Wanda was incredibly helpful in organising your surgery and follow-up appointments. It’s always our goal to ensure everything runs smoothly for our patients.

We’re also delighted that Mr Dario Rochira and his team made you feel completely at ease during your visit in London – we know how important it is to feel comfortable during such times! Additionally, it's fantastic to hear that Rachel provided you with excellent care at our Birmingham clinic.

Your kind words mean a lot to us, and we truly appreciate your feedback. If there’s anything else we can assist you with or if you have any further questions, please don’t hesitate to reach out!

Wishing you all the best on your recovery journey!

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

I have been attending the Private…

I have been attending the Private Clinic for Cool Sculpting in Birmingham with Emma. It was a very pleasant experience and I found Emma to be very experienced and friendly and I am looking forward to my next visit.

March 11, 2025
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Reply from The Private Clinic of Harley Street

Dear Linda,

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found your visits to our Clinic in Birmingham enjoyable.

Emma is indeed a fantastic member of our team, and we’re glad her expertise and friendly demeanor made such a positive impact on your journey with Cool Sculpting. Your enthusiasm for your next visit means a lot to us, and we can’t wait to welcome you back!

If you have any questions or need assistance before your next appointment, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

THANK YOU!!!!

I recently underwent Otoplasty surgery with Mr Lloyd to re-shape my ear, I’d always been insecure about my ears for as long as I could remember, I always felt they were a very pointed shape and had always longed to have them more round.

After visiting other surgeons prior to Mr Llyod, I was left feeling deflated and unhopeful about achieving my desired ear shape, and felt it would never be possible

After visiting Mr Lloyd he was very honest about the success of the surgery and the results he would be able to achieve. He more than exceeded my expectations I couldn’t believe the results I never thought I’d be able to have my ears the shape they are now! Not only did he do an amazing job of the surgery but he installed a confidence in me that I never thought I’d have the opportunity to feel.

To anyone considering undergoing the surgery I can’t recommend enough, you won’t regret it! Any nerves or reservations I had about the surgery were put to ease by Mr Lloyd and the team at The Private Clinic, I truly felt I was in good hands and was being well looked after, they provide the highest quality service and I thoroughly enjoyed my experience.

I will be forever greatful to Mr Lloyd and the team at the Private Clinic, thank you so much!!

October 5, 2024
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Reply from The Private Clinic of Harley Street

Dear Courtney,

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your Otoplasty journey with Mr. Lloyd has not only transformed your ear shape but also instilled a new sense of confidence in you.

It’s truly heartwarming to know that after feeling uncertain from previous consultations, you found hope and reassurance in our team at The Private Clinic. Mr. Lloyd is dedicated to providing honest assessments and exceptional care, so it’s fantastic to see how he exceeded your expectations!

Your kind words about our service mean the world to us, and we’re delighted that you felt well looked after throughout your experience. We believe everyone deserves to feel confident in their own skin, and we’re so glad we could play a part in that for you.

Thank you once again for recommending us! If there’s anything else we can do for you or if you'd like to share more about your journey, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 4 out of 5 stars

Glad I opted for The Private Clinic

The best thing about my experience was Mr Bianchi himself. His lively, engaging manner, coupled with his detailed and knowledgeable explanations made me feel completely confident that he would take good care of me. The results of my bunion surgery are very pleasing - the toe almost perfectly straight - and I was given good after-care advice. All the staff I encountered were warm and helpful and I would recommend the services of this clinic. My only issue was the requirement to travel to London for both reviews as well as the surgery, which added considerable time and expense. My initial consultation was in Bournemouth and it would have been helpful to me to go there for my reviews too.

November 5, 2024
Unprompted review
The Private Clinic of Harley Street logo

Reply from The Private Clinic of Harley Street

Dear Pamela,

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that Mr. Bianchi made such a positive impression on you with his lively approach and thorough explanations—he truly is dedicated to ensuring our patients feel confident in their care.

It’s wonderful to know that your bunion surgery results are pleasing, and we appreciate your kind words about our staff’s warmth and helpfulness throughout your journey with us.

We understand that traveling to London for both reviews and surgery can be an inconvenience, especially when your initial consultation was in Bournemouth. Your feedback is invaluable, and we will certainly take it into consideration as we look for ways to improve our services.

Thank you once again for recommending our clinic! If there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 4 out of 5 stars

Bunion removal

From my first appointment all of the team were friendly and made me feel welcome and at ease.
My first consultation with Mr Bianchi was informative. Mr Bianchi took an x-ray and explained how he can take my bunion away and answered all my questions.
I decided to go ahead.
The day of my procedure was well organised and I was treated with kindness as I was nervous on arrival.
All went well. Having the nerve blocks was not pleasant but I did not feel a thing during the operation.
I walked out of the hospital.
My follow up appointment to have my banaging removed was fine and the nurse was friendly and professional. She then clearly explained and showed me how to use tape on my foot which I need to do until I see Mr Bianchi.
I walking from day one and have only taken paracetamol and ibuprofen.
I have another appointment to see Mr Bianchi to have an x-ray which is two weeks after having the banage removed.
So far in my journal has been ok.
I have to wait to see if my foot is pain free as It has only been 5 weeks since my operation. From my experience so far I recommend Mr Bianchi.

January 7, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Linda,

Thank you so much for taking the time to share your wonderful experience with us. We’re thrilled to hear that from your very first appointment, our team made you feel welcome and at ease—creating a comfortable environment is one of our top priorities.

It’s fantastic that your consultation with Mr Bianchi was informative and helped address all your questions about the bunion procedure. We're glad you felt supported throughout the process, especially on the day of your surgery when nerves can run high.

We appreciate your understanding regarding the nerve blocks; it’s great to know that they did not detract from your overall experience during the operation. Your positive feedback about walking out of the hospital and managing pain effectively is truly encouraging.

We're also pleased that your follow-up appointment went smoothly, and that our nurse was able to provide clear instructions on caring for your foot as you continue on this journey towards recovery.

Thank you for recommending Mr Bianchi! We look forward to seeing you back in clinic and hearing how everything progresses in the coming weeks, and we’re excited about the possibility of seeing an updated 5-star review once you're fully healed!

Wishing you continued success in your recovery!

Kind Regards,

The Private Clinic

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