So pleased I discovered The Proper Tea Co at the West Malling Farmers Market. I now own 6 different herbal and floral teas - each one is delicious - which get me through my work day. Very pleased with... See more
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Review summary
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Amazing tea. Fast delivery and a wonderful range of teas. Obviously a company who care about quality and share their passion for tea. Highly recommend. The Winchelsea Warmer is a particularly f... See more
We have been buying tea from The Proper Tea Co for a few years now and it is high quality tea, our new favourite blend Is citrus and bergamot, along with the Russian caravan. There are so many differe... See more
I have been buying from The Proper Tea co for some time. They have a good choice of teas, their website is easy to negotiate, ordering is easy and delivery is prompt. My recent purchase was up to th... See more
Company details
Written by the company
The Proper Tea Co is a small, independent tea merchants formed in 2013 and based in the East Sussex village of Pett near Hastings. We retail and wholesale over 80 fine and exciting loose teas. You will find us at various farmers' markets and special events in the South East of England as well as trading through our online store www.TheProperTeaCo.co.uk We also stock a range of innovative and design led teaware to enhance your brewing experience!
Contact info
Lincolns, TN35 4JG, Hastings, United Kingdom
- 07934529826
- tea@theproperteaco.co.uk
- www.theproperteaco.co.uk
4.8
Excellent
311 reviews
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Hasn’t replied to negative reviews
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Brilliant product and excellent…
Brilliant product and excellent service. I think the price is also very fair considering the quality of the tea
February 17, 2024
Best fruit teas I've tasted
Arrived within two days. Brilliant quality and very tasty fruit teas.
February 14, 2024
Great service and prompt personal…
Great service and prompt personal response to query. (The tea is for a friend visiting soon so I can't review that part yet.)
February 1, 2024
Extremely helpful
Extremely helpful, also informative as regards time and temperature needed to brew tea. Prompt shipping, well packed. will re order. Very pleased overall.
January 26, 2024
Great service and products.
December 12, 2023
Simple, super and fantastic
Simple website, super efficient delivery and fantastic tea
December 10, 2023
Excellent tea
Affordable and great selection of tea.Normally buy from Farmers market but tried the delivery service,Which was a success
November 27, 2023
Real tea tastes totally different to…
Real tea tastes totally different to anything supermarket bought. Fantastic quality.
November 21, 2023
Excellent tea
Excellent product. Excellent service. Speedy delivery.
I will definitely use this amazing company again.
November 2, 2023
This item arrived swiftly
This item arrived swiftly, however to the wrong address.
It was ordered for a friend but was delivered to me.
October 20, 2023
Reply from The Proper Tea Co
Thank you for your review but the order was sent to the delivery address that you entered. The address label is printed automatically and not manually by us. I think you may have got your billing address and delivery address the wrong way round? Anyway, pleased that you are happy with your order. :)
Great tea and service
I just love their teas!
I normally buy at the Thursday market in Hastings but this time I bought online which was very straightforward. A little difficulty on the Royal Mail side was sorted with help from Peter from the PTCo and I got my tea in time for my trip to South East Asia where there's lots of tea, but I like the Earl Grey from the PTCo!
October 12, 2023
Prompt delivery and great products
October 9, 2023
A very happy new customer
For a while I have been trying to find a specific type of tea that no mainstream shops stock. As The Proper Tea Co were highly reviewed, I decided to take a chance buying through their online store even though I'd never heard of them before. I'm so pleased I did. I ordered midday on a Saturday and my items arrived by the Wednesday. I also bought one of their infuser mugs because that's such a cool idea! I chose the "Bluebell" coloured one, which is so appropriately named because in person it's a lovely purpley-blue shade.
October 4, 2023
Unprompted review
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