I ordered an item from The Protein Lab on August 22nd and received an email from them later that day informing me that the item had been dispatched. 12 days later (September 3rd) it had still not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought the deal where i could get 2x 4kg tubs of protein powder for £56 either 2x Banoffee or Chocolate or a mix of the two. I received 1x Banoffee and am still waiting for the other tub of chocolat... See more
The products on the website are great, prices are ok but a little pricey on some items. Customer service could be much better, their online chat isn't reliable at all and you usually won't get a respo... See more
Ordered protein and creatine paid for express shipping sent both my parcels seperate when they told me on the phone " yes we can put them together for u " Then phoned back to double check the guy sa... See more
Company details
Information provided by various external sources
All our products are manufactured in state-of-the-art UK facilities. All compounds used to formulate The Protein Lab product range are carefully chosen to help body-builders and athletes achieve their ultimate goals. We aim to be at the cutting edge of technology, to help you achieve your physical and nutritional targets, while offering great tasting, quality and value driven products.
Contact info
Unit K7, Snowdon Road, FY8 3DP, St Annes On Sea
- 01253 712918
- support@theproteinlab.co.uk
- www.theproteinlab.co.uk
2.0
Poor
409 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
pro elite protein bundle
Quick delivery. ..Strawberry protein great quality, great tasting would highly recommend.
May 4, 2015
Unprompted review
First time using the company and there transport
Company very good first time using them through Wowcher and delivery very good able to get approx time of delivery and track parcel to your door .
May 4, 2015
Unprompted review
Effortless
In all honesty, it was cheap, the stuff tastes nicer than anything else i've ever bought, which is a nice bonus. I've already started seeing some results in a short time, it makes an excellent supplement to my diet.
The main thing is the delivery of the stuff, I have never experienced a delivery that was so quick, trackable to an almost irrelevant level of detail, and literally effortless, i was kept updated by text and email, given various options. I realised I wasnt going to be as previously thought and my heart sank thinking id have to mess around but not only did I have the option to leave instructions on where to leave it, i received an email with the pictures of where it was kept attached. Fantastic, truthfully, honestly, the best delivery experience I have ever had, I honestly wish this company were in charge of delivering everything I order online!
May 3, 2015
Unprompted review
its absolutely top service
Everything was just top class service, they keep updating me about the item all day long which was appreciated
May 3, 2015
Unprompted review
Great company
I have used many companies when purchasing supplements but protein lab is the only company I have used where I have encountered no problems what's so ever. Every order I place is correct and dispatched efficiently. The products are of the highest standered and you always get free stuff aswell. Great company
May 2, 2015
Unprompted review
Great Supplements
Delivery was very quick and have definitely noticed an improved recovery rate with the BCaA and zink
April 28, 2015
Unprompted review
Excellent service
I placed my order which was despatched really quickly and received it the following day. I would definitely buy again. Nice and polite courier also.
April 23, 2015
Unprompted review
Low Carb Protein Shake Mix
Brilliant customer service.
Very fast delivery.
Top class products!
April 23, 2015
Unprompted review
Couldnt be any better! 5* isn't enough
Ordered one day ( Was told delivery could take up to 10 days, which I didn't mind ) but the ordered was delivered the next! Good quality products. The shaker isn't brilliant but it does the job and I only use it on weekends, whereas I use my USN one during the week. I had to make a quick call to Protein Lab as I forgot to mention the delivery address for my order is only open 9-5, the gentleman I spoke to was very helpful and efficient. Will deffo be ordering again!
April 22, 2015
Unprompted review
protein shake was good but the creatine didn't do anything
The protein tasted good but the creatine that I got when I took it couldn't feel anything
April 21, 2015
Unprompted review
Quality product and fast delivery
Came quicker than was stated on website which was great, website easy to use and got a great deal through the wowcher promotion, would definitely use again.
April 2, 2015
Unprompted review
Awesome
Always super fast delivery, strong resealable foil packs. Perfect.
March 25, 2015
Unprompted review
no communcations
have emailed a few times they have sent wrong item and are not getting back tot me really anoying
March 21, 2015
Unprompted review
Protein powder
I thought I would try this powder as it was on offer on wowcher, the powder tastes great and came with a free drink bottle and protein tablets, and the delivery time was amazing, will be ordering from the protein lab again
March 18, 2015
Unprompted review
Excellent Service!
I´ve been using Proteinlab products for over 1 year.
Now I moved to Spain and I still order from UK.
Very quick delivery. I ordered it on Friday and I got them on Monday.
If you have any questions, they are very quick and kind replying.
March 17, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.