The Protein Lab (UK) Ltd. Reviews 

409
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I ordered an item from The Protein Lab on August 22nd and received an email from them later that day informing me that the item had been dispatched. 12 days later (September 3rd) it had still not... See more

Rated 1 out of 5 stars

I bought the deal where i could get 2x 4kg tubs of protein powder for £56 either 2x Banoffee or Chocolate or a mix of the two. I received 1x Banoffee and am still waiting for the other tub of chocolat... See more

Rated 3 out of 5 stars

The products on the website are great, prices are ok but a little pricey on some items. Customer service could be much better, their online chat isn't reliable at all and you usually won't get a respo... See more

Rated 1 out of 5 stars

Ordered protein and creatine paid for express shipping sent both my parcels seperate when they told me on the phone " yes we can put them together for u " Then phoned back to double check the guy sa... See more

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

All our products are manufactured in state-of-the-art UK facilities. All compounds used to formulate The Protein Lab product range are carefully chosen to help body-builders and athletes achieve their ultimate goals. We aim to be at the cutting edge of technology, to help you achieve your physical and nutritional targets, while offering great tasting, quality and value driven products.


Contact info

2.0

Poor

TrustScore 2 out of 5

409 reviews

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No recent history of asking for reviews

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2.0

All reviews

(409)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Delivered on time I love the big packaging I am on my second day now and I feel great having x2 T5 capsules a day would recommend. Hopefully I will see results soon I also ordered colon detox but not sure weather to take with T5 but I will try next week got offer off wowcher wish I got the shakes now as well. X

February 25, 2016
Unprompted review
Rated 1 out of 5 stars

Order still not arrived

This is the first time I've used this company and will be the last. Placed order and a day later received email to say had been dispatched. 5 days and nothing. Sent an email to find out what was happening and got a reply back saying just been dispatched and should be with me within a day or so. Still nothing!!! Very poor service and definitely will not use again.

February 25, 2016
Unprompted review
Rated 2 out of 5 stars

still waiting for order

At the time of this review i am still waiting for my order. And i am still waiting for a response to my email enquiry about my order

February 25, 2016
Unprompted review
Rated 5 out of 5 stars

quality goods

Quick delivery,,excellent products good quality for money,,they did forget my protein shaker in the bundle I ordered but I rang them and they posted it straight out to me,,will be ordering again

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing

Thank you so much for quick delivery and amazing burn fat pills
Well done !

February 17, 2016
Unprompted review
Rated 1 out of 5 stars

Cheap For A Reason Poor Help

Ordered protein and creatine paid for express shipping sent both my parcels seperate when they told me on the phone " yes we can put them together for u "
Then phoned back to double check the guy says yeah that should be fine let me call u back in 5..... Lucky im not waiting for the phonecall 6 days and counting..

February 17, 2016
Unprompted review
Rated 2 out of 5 stars

still not received product

I received an email to review the service before I've even received confirmation it's been sent out to me. I emailed to chase yesterday (10 days after ordering) and was advised it would be sent out soon. Customer service response times are decent but as I have no idea when I'm going to get the product and it's already 11 days post order I probably wouldn't use again.

February 17, 2016
Unprompted review
Rated 5 out of 5 stars

Great company to buy from

I love their prices and choice. Also the minimal packaging is a great idea as I don't have to listen for the postman as they get posted through the letterbox hassle free!

February 12, 2016
Unprompted review
Rated 5 out of 5 stars

Good service

I have only had good experience with the product and the company.Deliveries on time, and product lives up to the claims.

February 10, 2016
Unprompted review

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