The Protein Lab (UK) Ltd. Reviews 

409
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I ordered an item from The Protein Lab on August 22nd and received an email from them later that day informing me that the item had been dispatched. 12 days later (September 3rd) it had still not... See more

Rated 1 out of 5 stars

I bought the deal where i could get 2x 4kg tubs of protein powder for £56 either 2x Banoffee or Chocolate or a mix of the two. I received 1x Banoffee and am still waiting for the other tub of chocolat... See more

Rated 3 out of 5 stars

The products on the website are great, prices are ok but a little pricey on some items. Customer service could be much better, their online chat isn't reliable at all and you usually won't get a respo... See more

Rated 1 out of 5 stars

Ordered protein and creatine paid for express shipping sent both my parcels seperate when they told me on the phone " yes we can put them together for u " Then phoned back to double check the guy sa... See more

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

All our products are manufactured in state-of-the-art UK facilities. All compounds used to formulate The Protein Lab product range are carefully chosen to help body-builders and athletes achieve their ultimate goals. We aim to be at the cutting edge of technology, to help you achieve your physical and nutritional targets, while offering great tasting, quality and value driven products.


Contact info

2.0

Poor

TrustScore 2 out of 5

409 reviews

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2.0

All reviews

(409)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality

Bought my first lot of protein powder with these guys. Tastes nice, delivery was very quick. Wish they offered a delivery plan like pay £15 and get all year free like asos do... Couldn't apply my student discount code onto the items. Not sure why, as that was the reason I came to the site in the first place... Maybe have a look at that guys? But I have recommended it to my mates and will be using their products again. So cheers

March 23, 2016
Unprompted review
Rated 2 out of 5 stars

Advertised an item they didn't have in stock

I ordered a "bad boy lifting belt" and the next morning I received and email saying the item had been shipped with dpd via overnight delivery.

I waited 3 days and then called to check on why I hadn't received said item, only to be told that the item was out of stock!

Apparently they had emailed me to let me know and it was probably in my email junk folder! It wasn't in there, they hadn't even emailed to let me know

Very poor

March 14, 2016
Unprompted review
Rated 5 out of 5 stars

JUST GOT TO TRY IT

Hi there, delivery was fast and on the timed that I was given . The product that I have purchased are good , but not the cheapest on the market . But cheap things don't give you results . Who wants to buy 1/2 a cup of coffee .

March 11, 2016
Unprompted review
Rated 3 out of 5 stars

Takes too long to deliver

I received my packet in good condition but had to wait over 2 weeks for delivery. Even when I contacted the company and they told me it was dispatched it was another 5 days before I received it.

March 11, 2016
Unprompted review
Rated 5 out of 5 stars

This protein package deal looks reasonable.

Easy to order and free delivery, excellent. Confirmation of delivery date by email the next day, just need to see if it arrives on the date specified and where it may be left if I am not available to receive it. I would be satisfied if it is left with a neighbour with a card to advise me accordingly. I will post a review regarding this delivery service when it has been carried out.

March 10, 2016
Unprompted review
Rated 1 out of 5 stars

Haven't received products.

Haven't even received an email back after I inquired about these products. I paid for assured 48hr delivery, but apparently it's not what they meant

March 7, 2016
Unprompted review
Rated 1 out of 5 stars

money taken ...no products

I purchased 2 items and 3 week's later still waiting for them to arrive. Have emailed twice with no response and no refund of money. The only thing that I have been asked to do is provide a review of the service. COMPLETE JOKE.

March 3, 2016
Unprompted review
Rated 1 out of 5 stars

Protein Powder

I bought the deal where i could get 2x 4kg tubs of protein powder for £56 either 2x Banoffee or Chocolate or a mix of the two. I received 1x Banoffee and am still waiting for the other tub of chocolate, it has now been a week. Also i paid for next day delivery over night courier and received it 2 days later.

March 2, 2016
Unprompted review

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