I ordered an item from The Protein Lab on August 22nd and received an email from them later that day informing me that the item had been dispatched. 12 days later (September 3rd) it had still not... See more
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I bought the deal where i could get 2x 4kg tubs of protein powder for £56 either 2x Banoffee or Chocolate or a mix of the two. I received 1x Banoffee and am still waiting for the other tub of chocolat... See more
The products on the website are great, prices are ok but a little pricey on some items. Customer service could be much better, their online chat isn't reliable at all and you usually won't get a respo... See more
Ordered protein and creatine paid for express shipping sent both my parcels seperate when they told me on the phone " yes we can put them together for u " Then phoned back to double check the guy sa... See more
Company details
Information provided by various external sources
All our products are manufactured in state-of-the-art UK facilities. All compounds used to formulate The Protein Lab product range are carefully chosen to help body-builders and athletes achieve their ultimate goals. We aim to be at the cutting edge of technology, to help you achieve your physical and nutritional targets, while offering great tasting, quality and value driven products.
Contact info
Unit K7, Snowdon Road, FY8 3DP, St Annes On Sea
- 01253 712918
- support@theproteinlab.co.uk
- www.theproteinlab.co.uk
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Excellent customer service and delivery
These supplements are I te highest quality, I have previously purchased from protein lab .com in the past for the outstanding results of their producs at a very reasonable coat, I have referred your company to my family members whom are also now members. Trouble free hassle fee quality item with fast delivery
Refunded shipment with no contact
I live in Japan. The Protein Lab is a company that ships to Japan. The site allowed me to order 5kg of protein to be shipped to Japan without stopping me at the checkout, when the company knew that only 1kg would pass through Japanese customs. I did not not this. A week passed by with no contact from TPL, when I see on my bank statement that my purchase was refunded. No email or notification from TPL about this. I contacted the company and they told me the situation about customs. They refunded me the money for the purchase, but I'm still out 5 quid for shipping and the international transaction. AND no protein. Big waste of my time. TPL should install safety nets or red flags on their site that will stop any unknowing customer from ordering something he or she will never receive due to international laws.
Very good
I had very good service and everything turned up when they said it would
Pretty happy
Tastes great (vanilla) and mixes really easily. Too early to comment on any results as only received delivery a week ago. For future reference need to order two weeks in advanceny so as not have any dry spells.
Protein Shakes
Although I did order chocolate flavour and received strawberry is it nice and is working.
Still waiting for ITEM
Item has still not arrived after weeks of waiting & receiving e-mail to say it was on way.
Wouldn't order again
disappointed
I placed my order through living social on the 24th of march and I haven't received my order yet! They said i would have it by the 7th of april and they haven't arrived!!
Still not received my product three weeks after ordering.
I purchased voucher from living social, went on the site to obtain my order. Received a confirmation e mail, then received a dispatch e mail but no product has arrived three weeks after placing order. Correspondence very slow.
Speedy delivery
Only time will tell if the product works. Other than that more than happy with my experience and the service.
terrible service
Don't buy goods from this company as they don't turn up
Good service
ordering process smooth. delivery on time. I will be ordering again
nothing to say
I just start the traitment so I have nothing to say ,I have no problem with my stomach .
Ask me the review in 3 month .
Good Value capsules. Non repitive too!
Good easy swallow size that don't repeat on you. Buying this many, 365, equals good value for money. Fast delivery.
Great taste!!
Really rich and delicious chocolate taste, the best protein shake I had so far.
Prompt service. Look forward to using my supplement (creatine) with expected great outcomes. Looking forward to being able to up the intensity of my training with the benefits of creatine
Looking forward to using creatine to assist my programme to achieve greater outcomes of improved training intensity. I will us it for 3 months first course.
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