I ordered an item from The Protein Lab on August 22nd and received an email from them later that day informing me that the item had been dispatched. 12 days later (September 3rd) it had still not... See more
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I bought the deal where i could get 2x 4kg tubs of protein powder for £56 either 2x Banoffee or Chocolate or a mix of the two. I received 1x Banoffee and am still waiting for the other tub of chocolat... See more
The products on the website are great, prices are ok but a little pricey on some items. Customer service could be much better, their online chat isn't reliable at all and you usually won't get a respo... See more
Ordered protein and creatine paid for express shipping sent both my parcels seperate when they told me on the phone " yes we can put them together for u " Then phoned back to double check the guy sa... See more
Company details
Information provided by various external sources
All our products are manufactured in state-of-the-art UK facilities. All compounds used to formulate The Protein Lab product range are carefully chosen to help body-builders and athletes achieve their ultimate goals. We aim to be at the cutting edge of technology, to help you achieve your physical and nutritional targets, while offering great tasting, quality and value driven products.
Contact info
Unit K7, Snowdon Road, FY8 3DP, St Annes On Sea
- 01253 712918
- support@theproteinlab.co.uk
- www.theproteinlab.co.uk
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Product still not received
I have paid and ordered my product on the 25th June and today it is 11th July and I still don't have it. I did speak to a customer adviser saying that I should receive it soon, but I am not happy with delivery so far.
Still not received over a week later
I renewed a wowcher for raspberry ketone last week with this website and only received the conformation email of my purchase a week later, after the website had stated that delivery would be a maximum of 5 working days. I still have had no word on the current status of my order and it has now been 10 days. I would never buy anything from here again
Terrible service
The money was removed from my account instantly but Still waiting for product 1 week after bring ordered. Even by Royal Mail standards this is unacceptable !!!
Happy!
Great service thank you, from time of order to tine of delivery I would differently recommend to friends and family.
Customer Service
Really good experience. Have returned to make another order and found your website very easy to use.
USN Diet Protin
Bought this in the 2kg size flavour vanilla, opened when arrived it was in large lumps & cannot get to go into a powder. Have tried twice but now given up as don't like lumpy shakes
late delivery
I paid for 24h delivery and after 48h still didn't receive my order
Highly recommend
Easy to navigate website, prompt delivery and no wastage in packaging.
Great package deal
Quite slow delivery (10 days) but product great and great deal on living social would get the deal again.
Great Service and quick delivery
Found site by accident - But very pleased I did. Protein pack very reasonably priced & great value. Very informative description of products, which allow you to know exactly what you are buying. Delivery super quick, with cheap next day delivery. Highly recommend site and product.
Great service,
Very easy web page, easy to find exactly what I needed. Also added bonus of discount codes via Facebook, nice quick checkout with Paypal
Very fast delivery. Will send friends this way & definitely using again.
They seem to be working
Very quick delivery only been taking for a week I saw my sister this weekend and she said have you lost weight I haven't told anyone I am taking these I was just waiting to see if anyone noticed weight loss I didn't think it would be a week later was expecting a month or so I'm over the moon will be buying more Iv had no side effects at tall
Great products
Good products and service
The products are designed with your health goals in mind, no unnecessary upselling.
Products taste great and do work.
Fast delivery with no hassles
Well done guys
used all sorts of proteins and I have yet to find one as easy to use or as easily digested as TPLs 75%. The shipping and follow up is first class and the staff are extremely knowledgeable when asked for information. Sooner use these guys than anyone else.
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