Ordered 2 items never received, took my money and now being investigated by the bank.. sent 4 emails throughout 4 weeks and 2 FB messages but nothing! Awful service
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See what reviewers are saying
They accidentally printed my name wrong on the mug I ordered so I got in touch and they replied immediately and couldn't have been more helpful. Sent me the mug I ordered plus another one as an apolog... See more
Impressive selection of products. I wanted a bespoke 50th gift and found it incredibly easy to navigate website and order. Gift has arrived and it's brilliant. Service from ordering to delivery is... See more
Company replied
Absolutely delighted with all the Celtic things I bought from the Retro Hut. Their representative Steve was 1st class and went above and beyond to ensure the highest customer service. I highly recomme... See more
Company details
Information provided by various external sources
Retro Football Phone Cases, Mugs, T-shirts and anything Retro.
Contact info
Leeds, United Kingdom
- support@theretrohut.com
- www.theretrohut.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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It came in 3 days !!!!!
It came in 3 days !!!!!
Even before the money went out of my account
It was for my son he’s delighted

Reply from The Retro Hut
Great cup and fast delivery
Good stuff , great staff.
Really happy with my prchase and when I had a query about other parts of my order their customer service was swift acting. I'd definitely recommend them, the quality of merchandise is quite good.

Reply from The Retro Hut
Impressive selection of products
Impressive selection of products.
I wanted a bespoke 50th gift and found it incredibly easy to navigate website and order. Gift has arrived and it's brilliant. Service from ordering to delivery is great and I look forward to using the website again soon. Even responded to a query I had within an half an hour via email.

Reply from The Retro Hut

Reply from The Retro Hut
Great product
Great product
Even better service.
The product was damaged on delivery.( No fault of the company , just royal mail bring royal mail.)
They responded to my email within 2 minutes ( rw
honestly 2mins !!! ), and replaced the product straight away.
Have recommended to many people

Reply from The Retro Hut
Good quick service and excellent…
Good quick service and excellent product!
Really great quality cushion
Really great quality cushion, very nostalgic bringing the retro club designs back to life.
Great all round
Great all round. Easy to find what I wanted. Got a friendly and speedy reply to a query. Fast delivery. Easy to recommend
Excellent in all respect
Excellent in all respect, delivery, quality of printing, packaging.
Love the items.
will recommend "retro Hut" to other people and Clubs.
tadcaster Albion quality gear
Excellent all round service to excellent quality products highly recommended
Brilliant service and excellent…
Brilliant service and excellent products!!
First class service
First class service - quality product
Pleasure to do business with especially on the personalisation of the finish
Excellent from start to finish
Excellent from start to finish. Only took 5 days to deliver to Norway. Good quality products at a nice price.
Got exactly what I wanted thank you
Got exactly what I wanted thank you. Even though slight mix up between royal mail and the Irish. Postal service.
That wouldn't stop me buying more from you
Very happy with product and service
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