The Right Equity Release Reviews 250

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

My mum took out a lifetime morgage with these people for £19.700 and twenty years later we asked for a settlement figure and it was over £92,000 with daily interest going on until we pay it.. surely t... See more

Rated 1 out of 5 stars

I have been trying to pay off my late mothers Lifetime Mortgage. It has been a nightmare. This has been going on for over a month now, sending evidence of where our money has come from and what we... See more

Rated 2 out of 5 stars

Started really good and positive, then adviser lost interest and found other things to do!! Calls not returned, no real interest in us even knowing that my wife was really stressed.. Most of the p... See more

Rated 1 out of 5 stars

Aviva you should be shut down. How can a company get away with robbing and misleading people in your scams!!! There's no way you are completely open with what people are getting themselves into!! Othe... See more

Company details

  1. Financial Consultant
  2. Financial Planner
  3. Retirement Scheme Provider

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1.3

Bad

TrustScore 1.5 out of 5

250 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Our mortgage advisor Andrew Mitchell

Our mortgage advisor Andrew Mitchell, arranged our Remortgage quickly and efficiently with no problems at all. He was very attentive, and kept us well informed through every step of the process . Many thanks to him for all his help.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Originally we had received incorrect…

Originally we had received incorrect advice on equity release from various companies who specialised in this work. We contacted your company direct and from the very start, the advice was clear-cut and unambiguous. i especially would like to thank James Sudworth for his professionalism and patience as I have hearing disabilities - it could not have been easy for him!. He did an excellent job and I would be grateful if you would pass on our gratitude.
5 ***** stars for an excellent service.
Irene and John Gouldson

September 26, 2020
Unprompted review
Rated 5 out of 5 stars

5 star service

we were buying a house and needed a mortgage and their advisor Stephen was a god send. He did all the searching and found the right one for us and even though the house purchase had problems he stuck with us and guided us through till the end. A great company and they have a fantastic advisor in Stephen. We would completely recommend them to anyone looking for advice about mortgages and want a reliable trustworthy company.

August 27, 2020
Unprompted review
Rated 3 out of 5 stars

Securing our equity release took over 6…

Securing our equity release took over 6 months mainly due to the solicitors lack of timely communications and continually requesting documentation at random points throughout the process. This could have been a much smoother process if a list of requirements had been provided at the outset for us to compile. Overall a long drawn out and stressful process for all parties involved. July 2020

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Alex Ambler was great.He persevered to try to get us the best deal possible whch he eventually did!The whole experience was handled in a most caring and professional manner.

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

Very personal and prompt service

Very personal and prompt service. With the lockdown in place, they managed to complete the whole process in a safe manor and gave excellent advice. Communication was always friendly and prompt. This is the second time I have used them, which speaks for itself.

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

A good choice!

I needed to change my equity release provider as the interest was far too high with the original company. My son found a broker, Kevin Woods, who was very helpful and supportive, going the extra mile. He proposed a company with less than half the interest I had been paying and providing me with a little extra as a cushion. Changing over was a little complicated due to my husband's will but with the hard work of the solicitor that Kevin recommended the changeover was brought to a successful conclusion. I can now stay in my home of 42 years for as long as I wish.

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

A hassle-free service

John Whyte very kindly took over the job of arranging our re-mortgage at short notice. He provided a hassle-free service and bearing in mind the added difficulties presented by the Coronaviras, he managed to get everything arranged within the timescale. An excellent service all round. Thank you.

April 11, 2020
Unprompted review
Rated 5 out of 5 stars

Our experience was painless, and we now lead a much more relaxed life…

We are in our seventies and my brain is definitely not what it used to be. We asked three different companies to discuss Equity Release.
One tried to do it by phone. Two visited us.
We found James Sudworth of The Right Equity Release Ltd to be the preferred. He was very patient and went at a pace that we could understand and assimilate. He fully discussed with us our ideas and put forward a number of choices in a way that we could comprehend.
We received two quotes from the two companies and accepted the one from The Right Equity Release. And then James came back with an improved offer from Aviva.
He made the whole process not onlypainless but actually quite enjoyable.
We got our money and could not be happier.
I have told all my sceptic friends that they should forget their forebodings and start to lead a much more relaxed life...with their own money.

March 29, 2020
Unprompted review
Rated 3 out of 5 stars

It was a bit of a nightmare

It was a bit of a nightmare.
Delays by both the lenders solicitors and the ones appointed by you to act on behalf.
I was constantly chasing up for completion.
It actually cost me more money because the original offer ran out and the new offer was at a higher rate.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

The Right Equity Release Evaluation

My needs were carefully studied and taken into consideration before I received the best possible advice based on an objective review of the market. The whole process was handled in a most efficient and professional way.

March 12, 2020
Unprompted review
Rated 5 out of 5 stars

The whole experience was stress free…

The whole experience was stress free and simple. Our advisor James was a complete gentleman and a pleasure to deal with. He was completely honest and so patient in answering all our numerous questions. We would definitely reccomend him to our friends. Everything was completed in 3 weeks from start to finish ! I am now mortgage free and can sleep at night ! Thank you James.

March 8, 2020
Unprompted review

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