The item I purchased was at a very competitive price point. I am more than happy with it's quality. I chose the least expensive option for delivery which was quite slow but was inexpensive. It arrived... See more
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Review summary
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Reviews shaping this summary
I ordered a propane gas torch to use as a weed burner. I have been using cheap weed burners for some time as an alternative to weedkillers but the DIY store burners are small, ineffective and get thro... See more
Company replied
MG Chemicals 408C renue arrived here without any safety instructions or how to use the product. I contacted the supplier and downloaded pages of information (costly paper and ink!). I applied the p... See more
Company replied
Quick and efficient and didn't arrive with lots of excess packaging! Although would a cardboard envelope be possible rather than a plastic one? - the item that I ordered is designed for wet weather so... See more
Company details
Written by the company
The Safety Supply Company UK specializes in industrial safety equipment such as safety boots, first aid kits and eye protection. Find and save on all PPE, safety supplies and protective equipment.
Contact info
Shubette House, 2 Apsley Way, NW2 7HF, United Kingdom
- 0208 903 6333
- info@thesafetysupplycompany.co.uk
- www.thesafetysupplycompany.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
safety glove sizes
Gloves great, but glove sizes are poor. XL means 'medium'. If you have large hands forget these gloves.
July 21, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for taking the time to leave your feedback.
We're pleased to hear you were happy with the quality of the gloves, but we're sorry the sizing wasn't as expected.
We'd be more than happy to arrange a free replacement in a more suitable size. Please get in touch with us at harry@thesafetysupplycompany.co.uk with your order details, and we'll get this sorted for you as quickly as possible.
Thank you for giving us the opportunity to put things right. We hope to provide you with a much better experience.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Fast delivery and good quality products
Fast delivery, great prices on quality products.
July 7, 2026
Unprompted review
Reply from The Safety Supply Company
Hi Lloyd,
Thank you for your fantastic review.
We're delighted to hear you were happy with our fast delivery, competitive prices and the quality of our products. Your feedback means a great deal to us, and we're pleased we could provide a great experience.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Order received & delivered on time
Order received & delivered on time. Goods were as seen on your website with no issues to report.
July 21, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your kind review.
We're delighted to hear your order arrived on time and that everything was exactly as expected. It's always great to know our products and service have met our customers' expectations.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Pricing & Admin
Prices are good and administration is thorough and complete forwarding all documentation in one email.
July 20, 2026
Unprompted review
Reply from The Safety Supply Company
Hi Ms. Deborah,
Thank you for taking the time to leave us a review.
We're really pleased to hear you were happy with our competitive pricing and that our administration and documentation met your expectations.
We'd love to know what we could have done differently to earn that fifth star. Your feedback is incredibly valuable to us, and if there's anything we can improve, we'd really appreciate you letting us know.
Thank you again for your support, and we hope to have the opportunity to provide you with a 5-star experience next time.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
the product was fine
the product wasfine,Iwish you had indicated what charger was required when purchased as I am a little puzzled what charger I can use
June 29, 2026
Unprompted review
Reply from The Safety Supply Company
Hi Sue,
Thank you for taking the time to leave us a review.
We're pleased to hear you were happy with the product, although we're sorry the charger requirements weren't made clearer. We completely understand how that could be frustrating.
If you could email us at harry@thesafetysupplycompany.co.uk with your order number, we'll be happy to confirm exactly which charger you need. We'll also review the product listing to see how we can make this information clearer for future customers.
Thank you for your valuable feedback. We hope to have the opportunity to earn a 5-star review from you next time.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Great Service
Placed my order through Ian Jones exceptional service quick and efficient.
July 20, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your fantastic review.
We're delighted to hear Ian provided you with exceptional service and made the ordering process quick and efficient. I'll be sure to pass your kind comments on to him.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Always very easy to use the website and…
Always very easy to use the website and getting my order in and response from Vanessa is very quick and order always is received on time
June 30, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your wonderful review.
We're delighted to hear you find our website easy to use and that Vanessa always responds quickly to your orders. It's also great to know your deliveries continue to arrive on time. I'll be sure to pass your kind comments on to Vanessa.
We really appreciate your continued support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Good prices
Good prices, speedy delivery at low cost. Two of my items were a larger size so were a special order which took a few more days to arrive. They keep you informed about your order which is very useful. I will definitely be using them again.
July 1, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your fantastic review.
We're delighted to hear you were happy with our competitive prices, affordable delivery and the updates you received throughout your order. We always aim to keep our customers informed, especially when a special order may take a little longer to arrive.
We really appreciate your patience and your support, and we're pleased to hear you'll be using us again. We look forward to helping you with your next order.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
What a great find on the internet
What a great find on the internet. A great range of products and at very good prices. The order process was seamless and delivery was quick.
June 30, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your fantastic review.
We're delighted you found us and that you were happy with our range of products, competitive prices and seamless ordering process. It's great to hear your order arrived quickly and that your experience with TSSC was such a positive one.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
You need to check very carefully the…
You need to check very carefully the order confirmation!!
July 14, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for taking the time to leave your feedback.
We're sorry to hear your experience wasn't quite what you expected. We'd really like the opportunity to look into what happened and see if we can put things right for you.
If you could email me directly at harry@thesafetysupplycompany.co.uk with your order number or any details about your order, I'll personally investigate the issue and do everything I can to resolve it.
Your feedback is very important to us, and we'd appreciate the chance to turn this into a 5-star experience.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Good service
Good service, fast reliable efficient, good value for money, high quality
June 30, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your great review.
We're delighted to hear you were happy with our service, fast delivery, and the quality and value of our products. It's always rewarding to know we've met our customers' expectations.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Good service by real people
I ordered some gloves and then realised I had chosen the wrong size. I sent an email explaining the mistake and got a prompt reply from a real human saying it had been changed. They arrived correctly and promptly - very impressed.
July 3, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your wonderful review.
We're delighted we were able to amend your order before it was dispatched and ensure you received the correct size without any hassle. Providing prompt, personal service is something we take great pride in, so it's fantastic to hear you were impressed.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Didn't realise these rags were actually…
Didn't realise these rags were actually shredded bits of old clothing, rather than square cloth rags. At least it'll save my tea towels from the men's oily and mucky hands.
July 1, 2026
Unprompted review
Reply from The Safety Supply Company
Hi Lucy,
It looks like you may have chosen the mixed clothing and material rag. We have 10KG rags ranging from 10.50 to 31.50 ex VAT. However, I believe you may have required the one below :-
https://www.thesafetysupplycompany.co.uk/p/9491199/white-towelling-rags---9kg-box---hotel-grade-terry-towelling---mw-wt9kgbag---hp.html
Please let me know and if this is the one, I would be more than happy to offer you a discount and get a 4 star rating turned into 5 stars.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Competitive pricing of water canisters…
Competitive pricing of water canisters and speedy delivery. Thank you.
July 1, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for your kind review.
We're delighted to hear you were happy with our competitive pricing and speedy delivery. Your feedback is greatly appreciated, and we're pleased we could provide a positive experience.
Thank you for choosing TSSC. We look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Great service from Ian and the team
Great service from Ian and the team, we had an issues with one faulty unit, this was resolved in 24 hours with a new part supplied and the original collected. Would recommend.
July 14, 2026
Unprompted review
Reply from The Safety Supply Company
Hi Sallie,
Thank you for your fantastic review.
We're delighted to hear Ian and the team were able to resolve the issue with your faulty unit so quickly. We understand how important it is to minimise any disruption, so we're pleased we could arrange a replacement part and collect the original within 24 hours.
Thank you for your recommendation and continued support. We look forward to helping you again in the future.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Reply from The Safety Supply Company
Hi Nicola,
Thank you so much for your continued support.
It's wonderful to hear you've had another great experience with us. Your recommendation means a lot to the whole team, and we truly appreciate your loyalty.
We look forward to helping you again soon.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
Fantastic customer service from Ian…
Fantastic customer service from Ian Jones - from quotation stage to placing the order, Ian made the whole process so easy and dealt with my queries with courtesy and professionalism. Would highly recommend The Safety Supply Company
July 6, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you so much for your kind words and for taking the time to leave us a review.
It's great to hear that Ian made the whole process easy for you and was able to help with your queries in a courteous and professional manner. I'll make sure he sees your feedback, as I'm sure it will mean a lot to him.
We really appreciate your recommendation and look forward to helping you again whenever you need us.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
MG Chemicals 408C renue
MG Chemicals 408C renue arrived here without any safety instructions or how to use the product. I contacted the supplier and downloaded pages of information (costly paper and ink!). I applied the product as instructed and very disappointed with no result. Expensive waste of time and money!
Update: Following a fast response to the above from Harry, I have received full refund and a promise that the supplier will try to find a more suitable product to renew a vintage rubber mat. Top marks to Harry for resolving my complaint.
June 6, 2026
Unprompted review
Reply from The Safety Supply Company
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that the product didn't meet your expectations.
It was a pleasure speaking with you, and we're glad we had the opportunity to discuss the issue. As promised, we've arranged a full refund for your order, and we'll also help identify the most suitable product for your application to ensure you get the right solution.
We appreciate you bringing this to our attention and hope we'll have the opportunity to provide you with a much better experience next time.
Kind regards,
Harry
The Safety Supply Company
Reply from The Safety Supply Company
Hi,
Thank you for your lovely review.
We're so pleased to hear that you found the ordering process easy, your delivery arrived quickly and you were happy with the quality of the product. It's always great to know we're getting things right.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk
Exactly what I needed
Easy to locate the items I was looking for, with a wide collection of colours and styles of visibility vests to choose from. Delivered within promised time frame and good quality items.
June 3, 2026
Unprompted review
Reply from The Safety Supply Company
Thank you for your fantastic review!
We're delighted to hear you found exactly what you were looking for and that our wide selection of high-visibility vests made it easy to choose the right option. It's also great to know your order arrived on time and that you were pleased with the quality.
We truly appreciate your support and look forward to helping you again with any future PPE, workwear, or workplace safety requirements. If you ever need product advice, our team is always happy to help.
Kind regards,
Harry
Sales Manager
The Safety Supply Company
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