Thesaurus Software Reviews 80

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I am waithing for over a day and a half for the support team to provide me with an activation code by phone. This option is available on the software when your machine does not have internet a... See more

Rated 1 out of 5 stars

I had a system problem with the Accounts Software. I was asked to send a back-up & copies of any data files that I had relating to the issue, which I did 4 weeks ago today. I still haven't got any res... See more

Rated 1 out of 5 stars

It's take 43 minutes for someone to answer the phone. It was painful having to listen to the same recorded message every few seconds.

Company replied

Rated 5 out of 5 stars

I have been using Thesaurus for over ten years now. Their customer support is superb and the product itself is easy to use and makes my life a whole lot easier. The fact that they’re linked to Revenue... See more

Company replied

Company details

  1. Software Vendor

Written by the company

Thesaurus Software is the number one payroll software provider in Ireland. Our products are used to process payroll for over 320,000 business across the UK and Ireland. We have two different payroll packages - Thesaurus Payroll Manager and BrightPay.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

80 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It does all I need

It does all I need. The interface with Excel is great. The Webinars are informative.
Top-class product.

December 9, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your great review Kieran.

Rated 5 out of 5 stars

If Carlsberg did payroll systems...

If Carlsberg did payroll systems....

This is by far the best payroll system on the market. It is extremely easy to use and the support staff are excellent on the rare occasions when I need to call them. The constant webinars are great. I really can't recommend Thesaurus highly enough

December 9, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your amazing review Thérèse and high recommendation!! I will be sure to share your message with the team.

Rated 5 out of 5 stars

Excellent Support

Thesaurus have always been helpful in what has been a very difficult year for them with ever changing instructions from Revenue. They are always available at the end of the phone - great support.

December 9, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Sylvia. Our customer support team are amazing!

Rated 5 out of 5 stars

Thesaurus Payroll Manager (Bureau)

I have used Payroll Manager (Bureau version) as my preferred practice payroll software for many years. It is also the one I recommend to clients doing payroll in house. The product is easy to use with excellent customer service and regular customer updates and webinars. In particular the company's response to customer support during COVID-19 is commendable. I recommend it highly.

December 9, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Graham and high recommendation. It's great to hear that you recommend our software to your clients taking payroll in-house. Thank you.

Rated 5 out of 5 stars

I found Thesaurus brilliant during…

I found Thesaurus brilliant during Covid and all the changes that were made by Revenue. I did'nt have to worry about anything as Thesaurus made all the necessary changes for me. Well done and thanks.

December 9, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Barna. It's great to hear such great feedback about our payroll upgrades throughout the COVID-19 pandemic.

Rated 5 out of 5 stars

Just great

Easy to use.
Complete
Reports great
Customer service very good
Courses excellent

December 9, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Ann. It's great to hear that you find the software so user-friendly.

Rated 5 out of 5 stars

Easy to use and staff always helpful

Easy to use and staff always helpful, should there be any issues. Would highly recommend.

December 9, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review and recommendation.

Rated 5 out of 5 stars

Love this software

Love this software. Simple and easy to follow. Always helpful in support

March 22, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Pamela. Happy to hear you find the software so user-friendly.

Rated 5 out of 5 stars

Thesaurus payroll is very easy to use

Thesaurus payroll is very easy to use; the prompts and guidance are good and the service desk respond knowledgeably to queries. I hope they are already looking at ways to deliver this functionality and support via the cloud (Software as a Service)

March 21, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Brendan and positive feedback regarding our brilliant customer support team!

Rated 5 out of 5 stars

Great package for your SME

Just find this package so good for small business to have more control over their own payroll function.

March 16, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Natalie.

Rated 5 out of 5 stars

I have been using Thesaurus payroll… for five years

I have been using Thesaurus payroll software for five years and it is excellent, it does all I need set up and pay my staff.

We are a small company and we do our own day to day accounts and pay and this makes life so easy for a non accountant person.

I would have no hesitation recommending to anyone

March 12, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review and recommendation. It's great to hear you have been using Thesaurus Payroll Manager for the past 5 years and are so satisfied with the product.

Rated 5 out of 5 stars

Great easy and simple software, One of the best

Thesaurus is one of the easiest & most effective software packages to use, It also comes with a support network via email or on the phone. They will help you as much as they can. I can not recommend Thesaurus enough.

March 12, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review and high recommendation of Thesaurus Payroll Manager.

Rated 5 out of 5 stars

BrightPay is a great product

BrightPay is a great product, slick, easy to use with great features. The support team are excellent, very knowledgeable and prompt with responses and tips.
Their regular webinars have been really useful over the period of Covid-19 pandemic. It has been great to have this relevant and topical support over a difficult period for everyone. Thanks guys.

March 12, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review. We are happy to hear that you have found our webinars so useful especially during COVID-19.

Rated 5 out of 5 stars

Exceeds Expectations

Thesaurus Software have been extremely helpful with any queries I've ever had but really exceeded expectations during the Corona Virus Crisis when the software had to be adapted quickly and clients were kept up to date, daily if necessary.

March 12, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Máire. It's great to hear that we have helped you during COVID-19 and exceeded your expectations!

Rated 5 out of 5 stars

I find Thesauris Accounts and payroll…

I find Thesauris Accounts and payroll easy to use and their support is excellent. I would recommend Thesauris for l accounting needs
Breeda Doyle

March 12, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review and recommendation Breeda for both Thesaurus Payroll Manager and Thesaurus Accounts.

Rated 5 out of 5 stars

Excellent product

Always up to date , friendly and helpful help desk . Excellent service

March 12, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Nikki.

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