Thesaurus Software Reviews 80

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I am waithing for over a day and a half for the support team to provide me with an activation code by phone. This option is available on the software when your machine does not have internet a... See more

Rated 1 out of 5 stars

I had a system problem with the Accounts Software. I was asked to send a back-up & copies of any data files that I had relating to the issue, which I did 4 weeks ago today. I still haven't got any res... See more

Rated 1 out of 5 stars

It's take 43 minutes for someone to answer the phone. It was painful having to listen to the same recorded message every few seconds.

Company replied

Rated 5 out of 5 stars

I have been using Thesaurus for over ten years now. Their customer support is superb and the product itself is easy to use and makes my life a whole lot easier. The fact that they’re linked to Revenue... See more

Company replied

Company details

  1. Software Vendor

Written by the company

Thesaurus Software is the number one payroll software provider in Ireland. Our products are used to process payroll for over 320,000 business across the UK and Ireland. We have two different payroll packages - Thesaurus Payroll Manager and BrightPay.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

80 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I wouldn't use any other payroll…

I wouldn't use any other payroll package and have recommended this software to many people. I upgraded from Thesaurus Payroll to Brightpay and find the software easy to use and very stable. The software support is excellent and they are always prompt with their replies.

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review.

Rated 5 out of 5 stars

Great customer service.

Great customer service, easy to use product, much better software than brightpay having used same briefly. Also good value for money. Definitely highly recommended

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review and high recommendation John.

Rated 5 out of 5 stars

Brightpay a payroll package for anyone

Brightpay is a user friendly payroll package, backed by great customer service. The response to changes due to Covid was immediate, with excellent correspondence and informative webinars .

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Ciara. It's great to hear we have assisted you during these challenging times.

Rated 5 out of 5 stars

Simple to use

Simple to use, excellent payroll software.

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Orla and positive feedback.

Rated 5 out of 5 stars

I have found Brightpay a breath of…

I have found Brightpay a breath of fresh air to use and the updates, webinars and support staff have been wonderful.

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Maria. It's great to hear you find our payroll updates and webinars so wonderful.

Rated 5 out of 5 stars

Easy to use

Easy to use! Helpful staff!

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review.

Rated 5 out of 5 stars

I would not change using Thesaurus for my business

I use Thesaurus for my Payroll, bright contracts and Accounts package for years now and I wouldn't change a thing to be honest. Very easy to use and service is very excellent.

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Tracy. It's great to hear that you are using so many of our products!

Rated 5 out of 5 stars

Thesaurus Payroll Tops…

Without doubt Thesaurus Payroll is the best. Logical & easy to use. Provides all the required information & reports

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Ed. It's great to hear that Thesaurus Payroll Manager really is the best!!

Rated 5 out of 5 stars

It's the best and most user friendly…

It's the best and most user friendly wages system I have ever used and their helpline staff are friendly and always sort out problems (without making you feel stupid)

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Jacintha. It's great that you find our system so user-friendly.

Rated 5 out of 5 stars

All information & assistance &…

All information & assistance & communications plus phone & email communications are clear from customer services & all departments
& concise during this Pandemic & indeed at all times

March 11, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Elizabeth.

Rated 5 out of 5 stars

All the guys at brightpay have been so…

All the guys at brightpay have been so helpfull throughout this year and last year since we joined .even went as far as doing alot of free online teamviewer sessions to help us out with the multipal changes that ewss and twss were uploading on the system it got a bit frustrating from revenues end but we litlery picked up the phone and spoke to brightpay done a teamviewer and was sorted in now time and to be fair they spent alot of time helping us with these issues and could have easily said you need to sort it yourself but they went far and beyond with there service which i think also the yearly fee is extremely priced well and fair considering all the extra help they provided also .

great company !
highly recommend there service.

and we hope to be onboard for many more years to come .

keep the good work up guys !

March 3, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for the review Jason. We are happy to hear that our brilliant customer support team went above and beyond to assist you with the subsidy schemes. Thank you for the recommendation.

Rated 5 out of 5 stars

Brightpay's excellent payroll solution

Brightpay provide an excellent payroll software solution thats easy to use, great functionality and inexpensive. They also have really good support. Keep up the good work

February 20, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Alan. We are happy to hear you find BrightPay so easy to use.

Rated 5 out of 5 stars

Brightpay Payroll & Connect Review

We have been using BrightPay Payroll & Connect Software since 2019. It has served us well in our management of the payroll process for over 2000 clients.

It is a very intuitive program and has excellent helpdesk support. The company is very responsive, this was very obvious during the roll out of our Government's COVID-19 Support Schemes.

Within days Brightpay payroll was able to facilitate the schemes in a way that took the pain out of it for us.

The Connect is a very useful tool that allows us to correspond with our clients.

February 18, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review of BrightPay and BrightPay Connect Mary. We are delighted to hear that we were able to take some of the stress away when processing payroll during COVID-19.

Rated 5 out of 5 stars

Excellent Payroll Software

CPC Consulting Ltd have been using Thesaurus payroll Software fr the last twenty years. It is very user friendly, and the interface with ROS is excellent. Great value for money, and I would highly recommend to all companies, large, or small

February 18, 2021
Unprompted review
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Reply from Thesaurus Software

Thank you for your review Conal and it's great to hear that you've been using our software for 20+ years.

Rated 5 out of 5 stars

Great Software & Great Customer Support

Great software that is backed up with excellent customer support. BrightPay and the updates made to the software that were required as a result of the new employment schemes during 2020 have been brilliant.

February 9, 2021
Unprompted review
Thesaurus Software logo

Reply from Thesaurus Software

Thank you for your review David. We are delighted to hear you are satisfied with our COVID-19 payroll upgrades.

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