2 Months and nothing I sent in my console to be fixed, 2 weeks in I'm told they've received the device. 4 weeks in after sending emails and calls, I'm told there's slightly more devices to be fixed t... See more
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See what reviewers are saying
Amazing service! Ordered PS move controllers which had sold out everywhere and luckily found some on the Save Point website at an amazing price. Super quick delivery over the Christmas bank holiday. W... See more
Couldn't find ps4 move controllers anywhere, remembered that we had a local shop, added to their email list and was notified as soon as the stock came in. They weren't charging over the odds like some... See more
Fixed the nintendo switch lite perfectly. It was just before Christmas at the busiest time of year so the repairs took a couple of days extra. However the company did an extra repair at no extra cost.... See more
Company details
Written by the company
The Save Point is an independent gaming and hobby retailer based in Larne, Northern Ireland, offering a carefully selected range of video games, trading card games, model kits, collectibles, board games and officially licensed merchandise. Whether you're looking for the latest PlayStation, Xbox or Nintendo Switch releases, Pokémon, Magic: The Gathering, Yu-Gi-Oh!, Gundam model kits, figures or gifts for gamers, we're passionate about helping customers find something they'll enjoy. Our website makes it easy to shop across the UK, with fast dispatch, secure packaging and Click & Collect available for local customers. We regularly stock the latest pre-orders, exclusive releases and hobby products, with new items arriving every week. We're proud to support a growing local gaming community by hosting in-store events and creating a welcoming space for players, collectors and hobbyists of all experience levels. Alongside our retail business, we continue to offer a professional in-house console repair service backed by years of technical experience, although our primary focus is helping customers discover great games, trading cards, collectibles and hobby products. At The Save Point, we're committed to friendly service, honest advice and providing an enjoyable shopping experience both in-store and online.
Contact info
9a Dunluce Street, BT40 1JG, Larne, United Kingdom
- 02828328200
- contact@thesavepoint.co.uk
- www.thesavepoint.co.uk
4.1
Great
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Truly 1st Class Service
Genuinely haven’t had as good a customer experience as The Save Point in a long time.
Truly first class and I am a business owner in the customer service industry.
The fact they communicated timely and accurately as well as highlighted things I didn’t even know were wrong with my sons switch was perfect.
The turnaround time I still can’t actually believe that my sons switch was picked up out of my own postbox on Tuesday morning, got to you, was fixed by you and back in my post box by Thursday afternoon 2 days later is simply remarkable.
Thank you so much and I have already and will continue to mention you if anybody needs similar help.
May 29, 2024
They were very quick
They were very quick, kept me informed and fixed the problem then sent it back and it only took a few days. Highly recommend
May 20, 2024
Launch Nintendo Switch back from the dead!
My launch Switch developed some issues, went to a local repair shop and came back non functioning and was told "the CPU has died". I wasn't convinced by this, so sent it off to The Save Point. Once delivered, the faults were diagnosed, the Switch repaired and was back with my the next day. Amazing service and highly recommended. Thank you.
May 17, 2024
Unprompted review
Fantastic Service!
I've been looking to add a specific Switch game to add to my collection for months (it's no longer in production) and wasn't able to find it in stock anywhere! I came across The Save Point website whilst having another look for this game, and they had it brand new in stock! I received it from them within one working day from my order of it!
Will be using them again!
May 14, 2024
Unprompted review
Excellent service
Excellent service, highly recommended. Ordered late in the day, item arrived next day.
March 25, 2024
Amazing service and responsible people!
Have been using The Save Point a number of times for my aging controllers and they were repaired like new. Quick, professional and responsible service!
March 31, 2024
Unprompted review
Amazing service
Amazing service, finally got my 2DSXL top screen fixed after it sitting in a box for a year. Whole job was done in about four or so days including time shipping from me and then shipping it back.
March 7, 2024
Super fast
Brilliant. Quick efficient service, simple and good value. Best price I found, pay for the option you need, device returned within days.
February 20, 2024
Customer service was great
Customer service was great. Postage took a lot longer than 24 hours, but that's 100% the Post Office being rubbish. The Save Point got my parts into the post super fast, and even contacted me to ask about alternatives when something wasn't available. Excellent communications, great service, and nice people.
February 18, 2024
Fast turn around on fixing my…
Fast turn around on fixing my Dualsense, feels just like new. Stick drift repaired in no time for £30. Thanks a bunch, great service.
February 7, 2024
Web User
Amazing speed of service. Excellent customer service and great price point. User interface is easy to navigate.
January 22, 2024
Efficent and performed a usually costly…
Efficent and performed a usually costly fix at a great price.
January 8, 2024
Highly recommended
Very quick turn around, even over new year's. Fixed our non-charging Switch. Highly recommended
January 2, 2024
Best price and prompt delivery.
December 19, 2023
This was a great service
This was a great service. It was easy from start to finish and I have no complaints. Would recommend this company for sure for fixing.
December 15, 2023
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