Thescentsshop Reviews 

31
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Ordered 3 and got one free. Absolutely amazing love all 4. Love the packaging and was very fast delivery. Would highly recommend. Beautiful product. So worth the money. Love love love

Rated 1 out of 5 stars

Registered as a Dormant Company with Companies House but is still advertising and taking money from customers through the website. No response to emails. Phone number won’t accept calls. Company... See more

Rated 1 out of 5 stars

I would leave zero stars as this company is a total scam. ordered perfume for christmas and have not heard a thing other than the original email for the order. cannot contact anyone, phone number d... See more

Rated 5 out of 5 stars

Hi - I initially thought I had been scammed. I rang the mobile number on the website and spoke with a guy who apologised, explained he had just taken over the website - looked up TWO orders... See more

3.2

Average

TrustScore 3 out of 5

31 reviews

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No history of asking for reviews

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3.2

All reviews

(31)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of time

What a waste of time took £79,44 no perfume come only reciet that means nothing pone number no answer email address means nothing please read reviews before ordering anything of these scammers

September 16, 2023
Unprompted review
Rated 1 out of 5 stars

Scents shop scam

Ordered a perfume for which I received an acknowledgement and order No. Nothing has arrived phone number doesn’t work and emails unanswered - getting in touch with my bank and hope they can help with a refund - this is a Scam do not order from their website - AVOID!

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, unfortunately too late for me I ordered a fragrance from what I believe to be a legit company. Received an email from them saying order has been refunded although received nothing. Unable to contact them, please DO NOT purchase from these "SCAMMERS"

September 6, 2023
Unprompted review
Rated 2 out of 5 stars

EUREKA!

After emailing the company, expressing my concerns, and raising a dispute with my bank, I have received my refund.
Having said that, I wouldn't reorder from this company, as it is my opinion that they did so purely because they saw my review, and the fact that my bank were in the process of claiming the refund.
I have increased my star rating to 2, because I did, in fact get my money back.

August 18, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!! does not exist

This company does not exist. The site is a total scam. None of the social media links go anywhere. Telephone number is not active, just goes to answerphone. Company has never been heard of in Clitheroe. Email bounces back. The site will take your money but you will receive nothing. DO NOT ORDER FROM THIS WEBSITE!!!!

April 29, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM

Ordered in haste as they listed an aftershave I've been trying to find for a good price. Only after ordering I looked more into the website. Their contact number is just a mobile which doesn't appear to be active as I tried calling. Their email address bounces back. Their links to social media are also not active. I contacted my bank to dispute and received an email from gherkins website saying my order had been refunded. Maybe they are just a small start up getting going, but there are a lot of warning signs which I wish I'd noticed before ordering. Just thankful I managed to get my money back.

May 10, 2023
Unprompted review

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