The Shutter Shed Reviews 

192
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Shutter Shed fitted the blinds to the front of our house. Very pleased with the service and quality. Sean gave great advice during initial visit and expertly fitted by Ryan who was friendly and profe... See more

Company replied

Rated 5 out of 5 stars

Very happy with our shutters. The quality, fit and customer service provided by The Shutter Shed has been 5* from start to finish.

Company replied

Rated 5 out of 5 stars

We are so pleased with our shutters. Our experience with Sean, Ryan and Paula was fantastic. Sean explained everything very clearly ensuring we made the right choice for our home. Ryan was a great fit... See more

Company replied

Rated 5 out of 5 stars

Shutter Shed rightly have a great local reputation for quality work, products and service. When the appointment had to be put back they let us know immediately and came around to fit temporary blinds... See more

Company replied

Company details

  1. Blinds Shop

Information provided by various external sources

The Shutter Shed is your premier wooden shutter company based in Chester. We are a specialised shutter company supplying and fitting blinds in the North West. We are dedicated to offering a professional, bespoke service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(192)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding company

I cannot recommend this company enough. Customer service from start to finish was excellent. It was a huge, floor-to-ceiling, awkward-shaped window, so not a straightforward install. The company rep was experienced & knowledgeable & filled me with confidence (which is no mean feat) from the outset that the configuration he proposed was the way to go. And he was absolutely spot-on. Quality of product, craftsmanship & value-for-money are outstanding & the fitter even hoovered up after himself 🙂 The shutters have totally transformed the room & I am made up with them. I would definitely use The Shutter Shed again & would not hesitate to recommend them. Thank you 🙏

November 6, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Wow, thank you so much for such a wonderful review! 😊 We’re absolutely over the moon to hear how happy you are with your shutters and the whole experience from start to finish. That window was definitely a tricky one, so it’s great to know our team’s advice and installation hit the mark! We really pride ourselves on offering both great service and quality craftsmanship, so your feedback means a lot.

It’s also lovely to hear that we left everything spotless — we always aim to go that extra mile.

Thank you again for choosing The Shutter Shed — we’re so glad your shutters have transformed your room, and we’d be delighted to work with you again in the future. 🙏✨

Rated 5 out of 5 stars

Highly recommend the Shutter Shed

The Shutter Shed came highly recommended and they didn't disappoint. Always arrived on time for measuring etc, fully explained all our options and delivered on time. Fitted perfectly no mess. I would certainly recommend them

October 14, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you so much for your lovely review! We’re absolutely delighted to hear that you had such a positive experience with The Shutter Shed — from the measuring and advice right through to the fitting. We always aim to make the whole process as smooth and enjoyable as possible, so it’s wonderful to know we delivered that for you.

We truly value every one of our customers and take great pride in providing a personal, reliable service. Your kind words and recommendation mean the world to us. Thank you for taking the time to share your feedback and, most of all, for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Great service and excellent quality…

Great service and excellent quality shutters ! Thank you

October 22, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service and the quality of your shutters. We really appreciate you taking the time to share your feedback. Thank you for choosing The Shutter Shed again! :)

Rated 5 out of 5 stars

Having been in the construction…

Having been in the construction industry for over 40 years I would highly recommend The Shutter Shed for their professionalism, quality of product and expert installation.
Very well done.

September 17, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you for your wonderful feedback! With your 40 years of experience in the construction industry, your recommendation means a great deal to us. We take great pride in providing high-quality products, professional service, and expert installation, so it’s wonderful to know this was reflected in your experience. Thank you for choosing The Shutter Shed!

Rated 5 out of 5 stars

So pleased with my shutters

So pleased with my shutters, great experience start to finish !

July 29, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Maria, thank you so much for taking the time to leave us such a great, positive review! We are happy to hear you are pleased with your new plantation shutters and also pleased that you have ordered some more! So good to know your whole experience with The Shutter Shed was great from start to finish :) Thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

Great job

A company that has been an absolute pleasure to deal with from start to finish. Came by as a result of a recommendation and what a great one it was. Professional service all-round, I'm pleased as punch with my shutters fitted today , living room, 2 bedrooms and laundry room, the result is beautiful

July 15, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Sue, thank you for your wonderful review! We are so happy that you were recommended to us and that you found us a pleasure to deal with from start to finish. We love that you found us to be professional and how happy you are with your new plantation shutters :) Our shutters are fitted to perfection and they are top quality and we are so pleased how happy you are. Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Great company

Great company. We have used them more than once and know others who used them so came highly recommended. Very good quality shutters and efficient in installing with complete clean up at the end. We loved also they are a local company

June 23, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Mary, thank you so much for your great review. We are so pleased to hear how happy you are with the quality of your new plantation shutters and also how pleased you are with our service. We love that our customers choose our family run local business - we always give our best service and our shutters are fitted to the highest standard. It is good to know we were recommended to you as well. Thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

The Shutter Shed were recommended to us…

The Shutter Shed were recommended to us and they definitely lived up to their reputation. Sean arrived when he said he would, He advised us on choices, pointing out things we hadn’t considered and thereby making it much easier. On the day of fitting he again arrived when he said he would and did a beautiful job of our new blinds. The Shutter Shed were efficient, clean and professional. I would not hesitate to recommend them. Thank you. Sharon R

May 20, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Sharon, thank you for your wonderful review! We are so pleased to hear how happy you are with your new shutters and with the service that we gave you. We like that you found us to be informative and gave you good advice on ordering your plantation shutters. It is also good to hear you found us efficient and professional - both things we strive as a company to achieve. Thank you for recommending us. Enjoy your new shutters and thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Excellent service from start to finish

This is the third time we have used The Shutter Shed for plantation shutters.
From arranging the survey, right through to installation, the experience was excellent.
On each occasion, they turned up on time, installed the shutters with no mess and removed all the rubbish.
Happy to recommend The Shutter Shed to anyone wanting plantation shutters.

April 17, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Phil, thanks so much for your wonderful review! We love that you are now on your third order with us - it says so much about our shutters and our service :) We are so pleased that you will recommend us - thank you. It is so good to hear you found the whole experience with The Shutter Shed to be excellent - we really couldn't ask for a better review :) Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

100% recommend the The Shutter Shed

100% recommend the The Shutter Shed. The quality of work was perfect and installation looks seamless.

March 20, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi James, thanks for your fantastic review! We are so pleased to hear how happy you are with your new shutters and that the installation looks seamless and the quality of work is perfect :) We love that you will 100% recommend us - please spread the word of how wonderful our small family run business is! Thank you for choosing The Shutter Shed - enjoy your new plantation shutters :)

Rated 5 out of 5 stars

Great again!

I had no hesitation in using The Shutter Shed again on a new window following an extension.
It was a smooth and quick process to measure up and quote (to match my current shutters of course) and then once I had confirmed and paid the deposit, I was kept informed of likely delivery date, with shutters fitted swiftly once they arrived.
Am super pleased with the end result; thanks to Sean and Paula for their friendly and efficient approach!

March 24, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Dear Nia, wow what an amazing review! Thank you so much! We are so happy to hear how pleased you are with your new shutters and that the whole ordering process was smooth and quick :) We have a lot of customers that return to us because they are so happy with their shutters and want to order more - we take this as a great compliment :) Thank you for ordering from The Shutter Shed and we hope you enjoy your plantation shutters for many years :)

Rated 5 out of 5 stars

Expertly fitted

Nice shutters, good service, came back promptly to swap the window handles when the colour we had ordered was not available on the installation date.

March 12, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thanks for taking the time to leave us a review. It is good to hear you found out service to be good and you are pleased with your new shutters. Thank you for choosing The Shutter Shed for your new plantation shutters :)

Rated 5 out of 5 stars

From start to finish the Shutter Shed…

From start to finish the Shutter Shed were excellent in their communication and installation of our shutters. The shutters look as though they have always been there and we are so pleased with the final result. Thank you Shutter Shed for everything. We very much look forward to you installing then in the rest of our house. Thanks.

March 5, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you for taking the time to leave us such an amazing review! :) We are so happy to hear you are pleased with your new shutters and that you were happy with our service from start to finish. We look forward to hearing from you when you are ready to order more plantation shutters for your home! Thank you for choosing The Shutter Shed! Enjoy your new shutters :)

Rated 5 out of 5 stars

Can I just say how wonderful the…

Can I just say how wonderful the shutters are, we are absolutely overjoyed with the results.
Thank you so much we love them xx
Thank you for all your quick correspondence and keeping us informed throughout the process, it’s been a pleasure choosing your company.
I wish you much success for the future.

February 20, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you for your amazing review! We are so pleased to hear that you are overjoyed with your new plantation shutters and that you love them - it is so nice to hear :) It is good to hear you found our company a pleasure to deal with and that you were kept informed on the status of your order throughout the process. We love hearing this as our customers are so important to us and we want them to feel informed every step and know where their order is up to. Thank you so much for your kind comments. Enjoy your new shutters and thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Love our new shutters, thank you!

We are absolutely delighted with our new shutters and the service provided by The Shutter Shed. Their service is professional, friendly and very informative. We could tell that they take pride in the work that they do, whether with the product or installation, or office administration.

The quality of the shutters is superb and it has truly transformed our living room. We could not recommend The Shutter Shed enough. 100% worth it. Thank you Sean and Paula.

January 29, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Alex, Wow what a fabulous review! It is so good to hear that you found us to be professional, friendly and very informative - this is exactly what we want to hear:) We really do take pride in our work and customer satisfaction is our priority. Every customer is important to us and we do our upmost to ensure the whole experience of ordering from us is enjoyable and that our customers know exactly what they are going to get. Plantation shutters really do transform your room don't they?! We are so pleased you are happy with the quality and the fitting of them. Thank you for recommending us and thank you for choosing The Shutter Shed! Enjoy your new plantation shutters :)

Rated 5 out of 5 stars

Great service, looks wonderful

The Shutter Shed provided great consultation, the final product looks wonderful being made of wood and gives us better privacy. Thanks Shutter Shed team

January 16, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you for taking the time to leave us a great review! We are so happy you found our service to be great and that your new shutters look wonderful. We always try and give as much information as required so our customers are well informed and know exactly how the shutters are going to be fitted. Thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

Excellent company

Paula & Sean, Thank you so much for supplying and fitting our plantation shutters. I’m so glad that we were had recommendation to “The Shutter Shed”. Our experience from start to finish of dealing with your company was first class! The advice, the product, the attention to detail and the superb fitting. We will be recommending you to our friends and family. We are so happy with our new shutters

January 14, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi, thank you for your fabulous review! It is good to hear that we were recommended to you and that you found the whole experience of ordering with us to be first class. We are so pleased to hear how happy your are with your new shutters. We fit plantation shutters to perfection making sure there are no gaps and line up with your windows beautifully and also so they sit as close to the window as possible and it is good to hear you are happy with how your shutters are fitted. Thank you for recommending us, please spread the word! Thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

Highly recommend

Professional and friendly service from start to end. Resulting in a home that looks fabulous inside and out.
The purpose if the shutters was to reduce house and light at night and has exceeded my expectations. Plus, the rooms appear to be lighter in the day as they reflect the light into the room.
Yes! I'm a very happy customer 😊

January 8, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Dear Gillian, thank you for your wonderful review! :) We are so happy to hear that you found us to be professional and friendly from the start to the end of your order. We are pleased that your new plantation shutters have exceeded your expectations, they really do reduce the light and also keep in the heat. We love that you are such a happy customer and so pleased that your house looks fabulous! Thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

The shutters look amazing

The shutters look amazing. A great company to use. Very pleasant people. Very tidy work and no boxes for us to dispose of. Thank you

January 9, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Dear Beverley, thank you for your lovely review! It is good to hear you are happy with your new shutters and that they look amazing! Plantation shutters really do make such a difference to you home don't they! We are pleased you appreciated our tidy workmanship and that we removed all packaging. We always work in this way and treat our customer's homes as our own. Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Great customer service

Great customer service, from measuring up to installation and aftercare. Would highly recommend. Great to support a local company as well.

January 7, 2025
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thanks for your fab review! Thank you for recommending us - please spread the word! We are so pleased to hear you found our whole customer service to be great! This is exactly what we strive for :) We are happy that you had a good shutter experience with us and that you are pleased with your new shutters. Thank you for choosing The Shutter Shed :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look