The Shutter Shed Reviews 

192
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Shutter Shed fitted the blinds to the front of our house. Very pleased with the service and quality. Sean gave great advice during initial visit and expertly fitted by Ryan who was friendly and profe... See more

Company replied

Rated 5 out of 5 stars

Very happy with our shutters. The quality, fit and customer service provided by The Shutter Shed has been 5* from start to finish.

Company replied

Rated 5 out of 5 stars

We are so pleased with our shutters. Our experience with Sean, Ryan and Paula was fantastic. Sean explained everything very clearly ensuring we made the right choice for our home. Ryan was a great fit... See more

Company replied

Rated 5 out of 5 stars

Shutter Shed rightly have a great local reputation for quality work, products and service. When the appointment had to be put back they let us know immediately and came around to fit temporary blinds... See more

Company replied

Company details

  1. Blinds Shop

Information provided by various external sources

The Shutter Shed is your premier wooden shutter company based in Chester. We are a specialised shutter company supplying and fitting blinds in the North West. We are dedicated to offering a professional, bespoke service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

The whole process from initial home visit to final fitting of our shutters was professional and extremely customer friendly. There was an issue with one of our windows and we got excellent help to sort out the problem before fitting so everything went smoothly. Our questions were answered promptly by the team. No hesitation in recommending and we are delighted with our shutters

December 11, 2024
Unprompted review
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Reply from The Shutter Shed

Hi Alison, Happy New Year! Thank you for your wonderful review. We are so happy to hear you found us to be professional and friendly :) It is also good to know that all your questions were answered so you were confident in ordering from us. Thank you for recommending us - we appreciate it a lot! Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Love my new shutters

Sean came & fitted 4 shutters for me today & refitted a bathroom shutter (for free) as we had new windows & had to be removed.
That is the whole house fitted by Sean now, highly recommend Sean & the Shutter Shed, competitive price, quality shutters, clean & tidy & fitted to a high standard.

October 24, 2024
Unprompted review
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Reply from The Shutter Shed

Hi Jo, thanks so much for your amazing review :) We are so pleased you came to The Shutter Shed to have your whole house shuttered! It is good to hear you found us to be competitive in price and that our shutters are quality. We always clean up after ourselves and treat our customer's house as our own and we are pleased to hear you appreciated that. Also good to hear that you found your shutters to be fitted to a high standard. As you know, Sean is a perfectionist and always fits shutters in the very best possible way. Sometimes this is not the easiest or fastest way, but always the best way! Thank you for recommending us - keep spreading the word. Thank you for choosing The Shutter Shed. Enjoy your new shutters!

Rated 5 out of 5 stars

From start to finish they were very…

From start to finish they were very helpful. Great choice to choose from and fitted yesterday. Took 12 weeks from order and fitted beautifully. Thank you all.

October 22, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you for your glowing feedback! It is really nice to hear that you found us to be helpful from start to finish :) We do have a great selection of different styles of plantation shutters in lots of colours and slat sizes and we are pleased to hear you found we had a good choice and that your shutters have been fitted beautifully! Thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

Shutters

Arrived on time friendly and efficient really pleased with everything a 5 star 🌟 service would recommend them 😀

October 21, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you for your review. We are pleased to hear you would recommend us and that you have given us 5 STARS! It is good to know that we arrived on time and you found us to be efficient. Thank you so much for choosing The Shutter Shed for your plantation shutters! :)

Rated 5 out of 5 stars

I would have given more stars if I could!

We had a quotes from a few different places before deciding to go with The Shutter Shed but no one came close to being as professional as Sean was. It was very clear that he knew what he was talking about. He pointed things out about both our windows and requirements for our shutters which no one else did and it also made us feel very at ease knowing that the person taking the measurements was the person who would be fitting the shutters.

We were contacted a week before to let us know when the shutters would be fitted and on the day, Sean arrived perfectly on time and got straight to fitting the shutters and we barely heard from him until he let us know they were done. He left everything so tidy that you wouldn’t have known he’d been was it not for the beautifully fitted shutters.

Paula was also very professional and helpful whenever we called the office.

The shutters have transformed both our living room and bedroom and they are even nicer than we had imagined. Thank you so much for doing such a brilliant job - we will definitely be in touch once we are ready to get shutters in the other rooms in our house!

September 11, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you so much for taking the time to leave us such a wonderful review! We are so happy to hear that Sean gave you all the information you needed to order from us and that you found him to be professional and knowledgeable. We always clear up after ourselves and treat our customer houses as our own and we are glad you appreciated that. We are also pleased to hear you were happy with our customer service and found us to be helpful. Shutters really do make such a big difference to your home inside and out don't they! We look forward to hearing from you when you are ready to order more! Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Amazing shuttershed

Shaun, amazing guy, brilliant service I recommend to everybody. Had many quotes before we went to shutter shed they were crazy prices. Shutter shed are the the company to go to! with their knowledge and attention to detail.!

September 24, 2024
Unprompted review
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Reply from The Shutter Shed

Hi Darren, thank you so much for your great review. We are so pleased to hear how happy you are with your new shutters and the service you have been given. Sean certainly does know how to fit shutters to perfection! We are pleased to hear you found us knowledgeable and thank you for recommending us :) Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Fantastic experience from the first visit to installation.

September 14, 2024
Unprompted review
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Reply from The Shutter Shed

Hi Jackie, thank you so much for taking the time to leave us a review. We are happy to hear you found our service to be fantastic from start to finish. Thank you for recommending us as well :) Enjoy your lovely new plantation shutters and thank you for choosing The Shutter Shed

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used The Shutter Shed and once again they were superb. Arrived on time, a very professional service and no mess! We would highly recommend them.

August 14, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you so much for leaving us a review - we really appreciate your time :) We love it when customers return to order more shutters from us, we know this means we have given a great service! We are glad to hear you found us professional and that no mess was left. Thank you for recommending us and choosing The Shutter Shed for your shutters :)

Rated 5 out of 5 stars

I was recommended to use The Shutter…

I was recommended to use The Shutter Shed for shutters in my property, have been very impressed with the service they give. You are kept updated on your order and when your fittings will be carried out.
All work is carried out with the minimalist mess and left clean and tidy. Excellent all round.

August 7, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you for taking the time to leave us such a wonderful review. We are pleased that you are happy with our service and our communication - we always like to keep our customers up to date on their orders and we are glad you were happy with our service. Also good to hear you found us to be excellent all round and pleased that we left your home clean and tidy :) It is good to know we were recommended to you and hope you will pass on the word about us too! Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Absolutely great service.

Absolutely first class service from start to finish. A pleasure to do business with. Great communication throughout the process. Look forward to dealing with you again.

July 18, 2024
Unprompted review
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Reply from The Shutter Shed

Hi Mark, thank you for your fab review! We are so happy to read that you found our service to be first class from start to finish. We pride ourselves on our customer service so it is so good to hear you were happy with our communication throughout your order. Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

New Shuttersshutters we had…

Really pleased with the shutters we had installed by the Shutter Shed at our last house so we had them back to do our new house. Shaun was very patient with us as we changed our minds a few times about which windows in which configuration, and also the size of blades. In our bay there are four windows, and we decided on three splits for each window to vary both light and privacy individually. No problem! As it's usually the case it took a while for them to be made up, and Shaun the best part of the day to fit them, and he cleaned up impeccably!
Really happy with them!
Many thanks to Shutter Shed!

June 8, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you so much for your wonderful review. We are so pleased that you came back for more shutters for your new home and happy to hear how pleased you are again with your new shutters. We understand it is a big decision choosing the right shutters for your windows and we like our customers to take as much time as they need to make the decision on the perfect shutters to order! We are glad you are happy with the configuration you chose. Enjoy your new shutters! Many thanks :)

Rated 5 out of 5 stars

Product everything we wanted &…

Product everything we wanted & expected, fitting was superb and exceptionally cleaned up after wards. Can’t recommend highly enough.

May 16, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you so much for your lovely review. We are happy to hear your new shutters are everything you wanted and expected and that the fitting is superb! We always clean up after installing our shutters and we are so glad you appreciated it :) Thank you for recommending us - please spread the word! Enjoy your new shutters and thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Fantastic shutters!

Fantastic experience having shutters fitted by The Shutter Shed. Sean and Paula were both excellent. Shutters are excellent quality, they look and feel extremely sturdy and have enormously improved the aesthetic of our house from both inside and outside. Would highly recommend!

February 23, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you so much for your wonderful review! We are happy to hear you had a fantastic experience buying shutters from us and found us to be excellent! We love this feedback! We are pleased to hear you are happy with the quality of your new shutters and how sturdy they are. They really do change the look of your house don't they?! Thanks for recommending us - please spread the word. Thanks for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Great shutters

One of our windows is a bay window which we thought may be a problem, but Sean was meticulous with the measuring up and fitting the shutters, even to the extent that he changed the window handles to get a better fit. The result is stunning, we are so pleased with the shutters on both of the windows. The shutter shed were very good to deal with, no hard sell, great communication, excellent attention to detail and very tidy. We would highly recommend them.

January 29, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you so much for your wonderful review! We always fit our plantation shutters with the best fit possible to the windows, not leaving any huge gaps and getting the shutters as close to the window as possible. We see a lot of badly fitted shutters where care has not been taken to do this and it really shows when viewing the shutters inside and outside. We love that you found us easy to deal with and you are right we do not do no hard sales! We always tidy up after ourselves and leave our customer's house as we would our own :) Thanks again and enjoy your new shutters :)

Rated 5 out of 5 stars

Just had shutters fitted to four front…

Just had shutters fitted to four front windows of our house. Really pleased with the result. The product is of a high quality and the fitting top notch. Easy to get quote and the team were very knowledgeable about options. The shutters were fitted in the time frame anticipated at the beginning.

Thanks very much!

January 31, 2024
Unprompted review
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Reply from The Shutter Shed

Thank you for your wonderful review! So pleased to hear you found us knowledgeable and could answer all your questions. It is a big decision and we understand our customers need to know everything about their new shutters :) Glad to hear you are pleased with the quality and fitting as well. Thank you for choosing The Shutter Shed - enjoy your new shutters! :)

Rated 5 out of 5 stars

Fantastic service from the Shutter…

Fantastic service from the Shutter Shed. It does take a few weeks from measurement to delivery and fitting but understandably so as they are made to size for your window. I absolutely love them.

January 24, 2024
Unprompted review
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Reply from The Shutter Shed

Hi Jan, thank you so much for your wonderful review. We are so pleased you found our service to be FANTASTIC!! We pride ourselves on good customer service so it is so good to hear. We are happy that you love your new shutters - they really make a difference don't they! Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Lovely shutters

Shuttershed were very helpful and professional from the start and their competitive prices suited us so we decided to use them. They kept us informed on progress and fitted the shutters within 3 hours. We are very pleased with their expert service and with our lovely new shutters - thank you to Sean and Paula!

January 17, 2024
Unprompted review
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Reply from The Shutter Shed

Hi Sue, thank you so much for your wonderful review! So happy you found our service to be helpful and professional. It is also good to hear our price for wooden shutters is competitive. We keep our prices low and don't offer gimmicky sales and we are always told we are more reasonably priced than other companies. We are so glad to hear you are happy with your new shutters! Thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Couldn’t be happier with the service…

Couldn’t be happier with the service and product. From measuring to fitting The Shutter Shed have been fantastic. A friendly and reliable company. They worked above and beyond to fit me in before Christmas too.

December 18, 2023
Unprompted review
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Reply from The Shutter Shed

Thanks for your fabulous review! We are so pleased that you found our company to be fantastic from measuring to fitting! We are a local family run business and we love that you found us to be friendly and reliable. We are so glad we could install your shutters before Christmas, we know if meant a lot to you and we are so happy we could fit you in. Have a lovely Christmas and best wishes for 2024 :)

Rated 5 out of 5 stars

Gorgeous!

I knew I’d like the shutters, but after having them installed today I can say I absolutely LOVE THEM! Consultation, ordering & installation were very straight forward - hardest part was me having patience & waiting for them! Would definitely recommend!

December 2, 2023
Unprompted review
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Reply from The Shutter Shed

Thank you so much for your wonderful review! We are so happy that you LOVE your new shutters and that you found ordering from us to be easy and straightforward. We always like to hear that our customers are happy with our service and the quality of our shutters and we appreciate your time in letting us know. Have a lovely Christmas and enjoy your new plantation shutters! :)

Rated 5 out of 5 stars

Superb shutters and experience

Just had my shutters fitted and they look amazing.
The whole experience was streamline and professionally done. Email updates and the fitting. Great company to work with
Thank you so much

November 13, 2023
Unprompted review
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Reply from The Shutter Shed

Hi Louise, thank you so much for your wonderful review. We are so happy to hear that you found ordering from us to be professional and that you were kept informed by email about your order. It is good to hear your shutters look amazing and you are so happy with them. Thank you for choosing The Shutter Shed! :)

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