The Shutter Shed Reviews 

192
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Shutter Shed fitted the blinds to the front of our house. Very pleased with the service and quality. Sean gave great advice during initial visit and expertly fitted by Ryan who was friendly and profe... See more

Company replied

Rated 5 out of 5 stars

Very happy with our shutters. The quality, fit and customer service provided by The Shutter Shed has been 5* from start to finish.

Company replied

Rated 5 out of 5 stars

We are so pleased with our shutters. Our experience with Sean, Ryan and Paula was fantastic. Sean explained everything very clearly ensuring we made the right choice for our home. Ryan was a great fit... See more

Company replied

Rated 5 out of 5 stars

Shutter Shed rightly have a great local reputation for quality work, products and service. When the appointment had to be put back they let us know immediately and came around to fit temporary blinds... See more

Company replied

Company details

  1. Blinds Shop

Information provided by various external sources

The Shutter Shed is your premier wooden shutter company based in Chester. We are a specialised shutter company supplying and fitting blinds in the North West. We are dedicated to offering a professional, bespoke service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(192)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came across the Shutter Shed last year…

Came across the Shutter Shed last year on Facebook. Their reviews were excellent so decided to contact them to fit shutters to 2 windows. Really impressed with the service from start to finish so much so we’ve just had another shutter fitted in the bathroom. Excellent customer service from Sean & Paula. My shutters are beautiful and Sean even tidies up also. I would highly recommend this lovely family company.

May 10, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Sue, thank you so much for taking the time to leave us a wonderful review! it is good to hear you were really impressed with our service from start to finish hence why you ordered more from us! We get a lot of repeat customers so we are definitely doing something right. Excellent customer service is a priority to our business and we are so pleased to hear you were not disappointed. Glad to hear you were happy that Sean tidies up any mess and takes away any packaging. We treat our customer's houses as if they were our own so we never leave a mess. Thank you for recommending us - we appreciate it a lot. If you need any more shutters in the future, we would love to hear from you! Many thanks again

Rated 5 out of 5 stars

Shutters made easy

We discussed on phone, Sean came round to measure up, explained all the various options and worked through them including the option to have the shutters in grey. Once delivered, Sean arranged installation which was just a few hours and drama free, shutters looks great and I'm really pleased with them, they really bring a classy feel to the bedroom.

April 24, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you for taking the time to leave us a great review. We are happy to hear how pleased you are with your new shutters and that you found the whole process to be easy. Enjoy your new shutters and thanks again for the review!

Rated 5 out of 5 stars

Amazing Job

From stat to finish - excellent customer service. Paula was able to answer any questions informatively and in a friendly manner. Sean delivered installing the shutters. He was attentive and unlike a lot of companies these days cleaned everything up. Taking away all cardboard and packaging. I highly recommend Shuttershed. Amazing job and really pleased with them.

March 20, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Debbie, thank you so much for your glowing review! We strive to give our customers the best service we can and we are so happy to hear you found it to be excellent - this makes us very happy! :) We treat our customer's homes as if they were our own and always clear up after ourselves and take away any packaging to be recycled. Thank you so much for recommending us and thank you for choosing The Shutter Shed! Enjoy your new home and your plantation shutters!

Rated 5 out of 5 stars

High quality shutters

We have just had shutters fitted and are thrilled with them. I had already recommended this company to a friend (who has placed an order) and would have no hesitation in recommending them again.

March 15, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Andrea, thank you so much for your lovely review! We are so pleased to hear you are thrilled with your new shutters :) it is really good to know you have already recommended us - thank you so much! Please keep spreading the word about our fantastic business. Enjoy your shutters and thank you for choosing The Shutter Shed!

Rated 5 out of 5 stars

Highly recommended

Had our shutters fitted in our bay window today and they are stunning, really pleased with the service received from quotation to fitting so much so we have ordered shutters for the rest of the house the day after fitting they look that good. Would highly recommend - 5*

February 23, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you for your fab review! We are so happy to hear you are pleased with the service you received from us. We love giving our customers the best service we can to ensure they are happy with the journey from quote to fitting :) We are so pleased that you are proceeding with an order for more shutters for your house. Thank you so much for recommending us and thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

The shutters are just stunning

The shutters are just stunning. The whole process from the initial quote to finished fitting was quite a journey for me - interrupted by a year of ill health - but as soon as I was well enough I got back in touch, got an up-to-date quote, and went for it. Then there was a month's delay on top of the normal lead time because of strikes at the port. But Paula in the office kept me updated with what was going on (which was not their fault at all) and eventually, the day for installation arrived and I couldn't be happier with the result. They are so beautiful and well-fitted. Sean did an amazing job and I felt really comfortable with him in the apartment for the day. One of the reasons I went for shutters over blinds was the fact that they are supposed to be warmer, and I felt the difference immediately. So I am very happy and would gladly recommend The Shutter Shed to anyone thinking of going ahead. Yes, they are more expensive than wooden blinds, but they are in a different league and are totally worth the price.

February 14, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Joyce, thank you so much for your glowing review. We are so pleased to hear you were happy with our service and your new shutters. It is very important to us that our customers feel comfortable in their own homes when we are installing and we are pleased to hear that you were. Plantation shutters are proven to hold the heat in your home so not only do you have beautiful, stunning window coverings, you are warmer and saving money! Win win!! We pride ourselves on our customer service and it is so good to hear you were happy with our service and grateful for the updates. Thank you so much for recommending us, please spread the word! Thank you for choosing The Shutter Shed, we appreciate your business :)

Rated 5 out of 5 stars

Quality service with a smile

Quality service with a smile. Quality product, Reasonable price and great after service (so far ;))..

February 13, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you so much for your lovely review! We are pleased to hear you found our service and product to be quality - this is absolutely what we strive for. Enjoy your new shutters and thank you for choosing The Shutter Shed :)

Rated 5 out of 5 stars

Superb in every way

We can’t express how fantastic our new shutters are, it’s like we’ve got a new house! Talk about skilled; Sean overcame wonky levels, tilting windows, curved plastering… the lot! They really are perfect. I would recommend with bells on!

January 27, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you so much for your wonderful review! Sean is extremely skilled and takes such pride in his work and we are so glad you agree. We come across a lot of tricky shutter installations that a lot of other companies refuse to do but we are always up for the challenge! Thank you again and thank you for recommending us! :)

Rated 5 out of 5 stars

Really pleased with my new shutters

Really pleased with my new shutters, they look great. Super customer service and fitted by Sean on the arranged day. He left no mess or packaging for us to dispose of. Would
Highly recommend.

January 10, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Jo, thank you so much for your wonderful review! It is so good to hear that you were happy with our customer service. We always take away all packaging and tidy up after ourselves, leaving no mess at all in our customer's homes. We are glad to hear that you appreciated this. Thank you so much for recommending us and thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

Great shutters

Great shutters, really happy with the fitting and quality!

January 10, 2023
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you so much for taking the time to leave us a review. We are so pleased that you are happy with the fitting and the quality of our shutters. Thank you for choosing The Shutter Shed for your plantation shutters :)

Rated 5 out of 5 stars

Great!

Great communication. Great product. Fitted well.

November 14, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Mike, thank you so much for taking the time to leave us a review. We are really pleased to hear you are happy with your new shutters and you were happy with our communication throughout your order. Enjoy your new shutters and thank you for choosing The Shutter Shed again! x

Rated 5 out of 5 stars

Great service

Great service from initial enquiry to installation.

October 31, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Andy, thanks for taking the time to leave us a review. We are so happy to hear you found our service to be great throughout your experience with us. We appreciate your business and hope you enjoy your new shutters!

Rated 5 out of 5 stars

Exceptional workmanship ....

could not recommend the shutter shed enough our shutters look wonderful, from the 1st day we met to see which ones we wanted to the last day of fitting everything has been exceptional.
The work it’s self that has gone into putting up the shutters is Excellent . Would definitely recommend to others . So so happy 😊

September 12, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Chester Lady! Thank you so much for your wonderful review 😍 We are so pleased to hear you found our service to be exceptional from start to finish. We are so happy to know we gave the best service as we always want to. Thank you for saying you will recommend us - please spread the word! Thanks again 😍

Rated 5 out of 5 stars

Beautiful

Beautiful, stunning shutter blinds. Highest quality, great service and fitted beautifully. Attention to detail was 100%. Highly recommend.

September 3, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Helen, thank you for your lovely review! We are so pleased to hear that you found our attention to detail to be 100%. Our shutter fitters are absolute perfectionists and we are glad you agree! We are also happy to hear you were pleased with our service and will be recommending us - thank you so much! :)

Rated 5 out of 5 stars

Highly Recommended!

We have used Shutter Shed twice, over the last year. They are friendly and their customer service and communication is great. The shutters are lovely quality and make such a huge difference to our home! I would highly recommend!

August 17, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Julie, thanks for your lovely review. We are so pleased to hear how happy you are with our service and that you found us to be friendly. We pride ourselves on our customer service and we are happy to hear you enjoyed our service. Shutters really do make a difference to the look and feel of your home don't they! We are pleased to hear you are happy with the quality of your new shutters! Thanks again :)

Rated 5 out of 5 stars

We had excellent service from start to…

We had excellent service from start to finish. The shutters look so beautiful. We would highly recommend using them

July 28, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Stacey, thank you so much for your wonderful review! We are so pleased to hear you found our service to be excellent from start to finish :) thank you for choosing The Shutter Shed for your plantation shutters

Rated 5 out of 5 stars

Love my new shutters

Love my new shutters, they look great. The advice I was given when deciding what type to have was invaluable. I was kept up to date when shutters would be ready and when they would be fitted.

July 15, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Moira, thank you so much for your wonderful review! We are so pleased to hear that you LOVE your new shutters. We know shutters inside out and we are pleased to hear our knowledge helped you so much in deciding which shutters to order. We are happy to know you were kept up to date with any updates - we strive to give amazing customer service and we are so glad to hear you were happy with the whole experience with The Shutter Shed. Thank you for choosing us. :)

Rated 5 out of 5 stars

Very good service

Reliable, good service - am very pleased with my blinds which were well fitted

July 7, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Hi Stephanie, thank you so much for your lovely review. We are pleased to hear you are happy with our service and found us to be reliable. Enjoy your lovely new shutters! Many thanks

Rated 5 out of 5 stars

Just has our shutters fitted today,I am…

Just had our shutters fitted today,I am absolutely over the moon with the finished work thank you so so much to Andy for fitting them all, very polite, great sense of humour and even working alone he finished in great time, his work is very professional and took alot of pride in his work, would 100% recommend this company and Andy to future customers

June 27, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you so much for your wonderful review! We are so pleased to hear you are over the moon with your new shutters and our workmanship. It is good to hear you will be recommending us. Thank you for choosing The Shutter Shed for your plantation shutters and again thank you for taking the time to leave such a glowing review :)

Rated 5 out of 5 stars

Shuttershed.

It's good to deal with a Company that knows what it is doing and prides itself on providing a great service and product from enquiry to installation (unlike some larger national organisations - no names mentioned). Please pass on our thanks to Sean as well.

I'll definitely be recommending you to friends and family.

May 26, 2022
Unprompted review
The Shutter Shed logo

Reply from The Shutter Shed

Thank you so much for your wonderful review. We really do pride ourselves on giving a good service and we are so pleased to hear you agree. We are driven by delivering the best quality products and value for money and also giving the best service we can. Thank you so much for saying you will recommend us - we really appreciate it. Enjoy your beautiful shutters and thanks again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look