Shutter Shed fitted the blinds to the front of our house. Very pleased with the service and quality. Sean gave great advice during initial visit and expertly fitted by Ryan who was friendly and profe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with our shutters. The quality, fit and customer service provided by The Shutter Shed has been 5* from start to finish.
Company replied
We are so pleased with our shutters. Our experience with Sean, Ryan and Paula was fantastic. Sean explained everything very clearly ensuring we made the right choice for our home. Ryan was a great fit... See more
Company replied
Shutter Shed rightly have a great local reputation for quality work, products and service. When the appointment had to be put back they let us know immediately and came around to fit temporary blinds... See more
Company replied
Company details
Information provided by various external sources
The Shutter Shed is your premier wooden shutter company based in Chester. We are a specialised shutter company supplying and fitting blinds in the North West. We are dedicated to offering a professional, bespoke service.
Contact info
Unit 1, New Russia Hall, CH3 9AH, Chester, United Kingdom
- 01244 332557
- sales@theshuttershed.co.uk
- www.theshuttershed.co.uk
4.9
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice, trustworthy people
Very nice people and we are delighted with our beautiful new shutters, which were fitted quickly and efficiently, including cleaning up afterwards. Only slight negative was a little delay from ordering to fitting, apparently due to the congestion at the ports. Would definitely recommend The Shutter Shed
December 16, 2020
Unprompted review
Reply from The Shutter Shed
Hi Heather, thank you so much for your kind review. It means a lot to us that you would recommend us and that you consider us to be nice, trustworthy people :) We are so sorry about the slight delay on your shutters being installed. There was a massive congestion at the ports so unfortunately it was out of our hands but we are so glad we managed to get your shutters fitted before the big day! Have a lovely Christmas and a great New Year!
Experienced
Experienced, timely and very professional service from Shutter Shed.
The high quality shutters were fitted to a very high standard and look excellent in our house. We will be ordering more!
December 10, 2020
Unprompted review
Reply from The Shutter Shed
Hi Jai, thanks for your fab review! We are pleased to hear your experience with us was a good one and you found us to be experienced and professional - exactly what we strive to be! Sean will be over this week to measure up for your other shutters. Once again thanks for your time and for your wonderful review. :)
Exactly what we wanted and more
The shutters are exactly what we wanted and more! They make such a difference to the front of our house and give us the privacy we wanted in our bay window. The Shutter Shed were a pleasure to be a customer with, the communication was great and they are great value for money. Would recommend to anyone.
December 10, 2020
Unprompted review
Reply from The Shutter Shed
Thank you so much for your wonderful review. We are so pleased to hear that your new shutters have exceeded your expectations! We are also very happy to hear you were pleased with our service and that you would recommend us. It was a pleasure having you as a customer! Thank you so much for your time, it means a lot to us. Have a lovely Christmas! Paula and Sean
Excellent service
Excellent service. Kept informed at all times and good value too. Would recommend to all.
October 31, 2020
Unprompted review
Reply from The Shutter Shed
Hi Andrew, thank you for your fab review, we really appreciate your time. We are pleased that you would recommend us and thought our service was excellent! So good to hear :)
Fantastic new Shutters
We have just had our shutters installed by Sean and we absolutely love them. They have transformed the two rooms which are now much brighter and make the rooms look bigger. We love them so much we are going to install them in our kitchen too. The service from Paula and Sean since our original enquiry to installation was fantastic. We would thoroughly recommend them.
September 7, 2020
Unprompted review
Reply from The Shutter Shed
Hi Lynda, thanks so much for the wonderful review! We are so pleased to hear you love how your new shutters have transformed your rooms! We expect you cannot wait to get your kitchen shutters fitted! We are also happy to hear you are pleased with our complete service. It is so good to hear and we are so grateful for you to leave the time to let us know. Many thanks
Really great shuter and a great…
Really great shuter and a great service. I am really happy with my new shutter it looks amazing. Shutter Shed were great throughout, measuring, communicating and fitting. I would 100% recommend them to everyone.
August 11, 2020
Unprompted review
Reply from The Shutter Shed
Thank you for taking the time to leave us a review. It is great to hear you would recommend us to everyone and also how happy you are with our whole service. Thank you :)
What can I say other then perfect!
What can I say other then perfect! From the first visit to installation the whole process was seamless. Paula keeps you informed every step of the way and Sean really knows his trade, his advice and help in choosing the shutters was invaluable. He installed the shutters himself with attention to every detail and the end result is amazing. So pleased and a real transformation both inside and out. Thank you!
July 30, 2020
Unprompted review
Reply from The Shutter Shed
Hi Emma, We LOVE your review - thank you so much! It's good to hear you felt informed every step of the way as it is important to us that our customer's are kept up to date with the status of their order. Sean really does know everything about shutters and we are glad you were impressed with his knowledge, advice and craftsmanship. We are so pleased that you are delighted with your new shutters - they really do transform your house! Thank you :)
The shutter shed . EXCELLENT
Friendly family firm who did exactly what they promised. VERY happy with the product they supplied. I recommend them to anyone and everyone
June 30, 2020
Unprompted review
Reply from The Shutter Shed
Hi Tony thank you for your fab review. It is so good to hear you will be recommending us. We gain so many orders from previous customers spreading the word so we appreciate it so much. :)
Perfect plantation shutters
We could not be happier with our new shutters . The process from first booking an appointment for a home visit to choosing the shutters and having them fitted has been seamless due to Paula and Sean keeping us fully informed throughout.
June 27, 2020
Unprompted review
Reply from The Shutter Shed
Hi Kate, thank you for the wonderful review. We are pleased to hear you found our service to be seamless and that you were kept informed throughout. We always keep our customers informed on their order but we felt it was especially important throughout the last few months due to Covid-19. We are glad you appreciated it. :)
Great service from start to finish the…
Great service from start to finish the job has been carefully planned and the shutters are a quality product expertly installed.
June 23, 2020
Unprompted review
Reply from The Shutter Shed
Thanks for taking the time to leave us a review. We are pleased to hear you are happy with your new shutters and our service. It was a pleasure dealing with you :)
Shutter Shed recommendation
Sean is such a professional.
Kept me updated when my order was held up due to Covid19.
Following fitting, before he left he wiped everything down with disinfectant even my front door handle.
The blinds are beautiful and really glad I took the advice offered when Sean came out to measure and quote. Good quality and able to section shade from strong sunlight. No more blocking out light completely by having to pull the curtains. Privacy is a bonus too.
Highly recommend Shutter Shed.
June 10, 2020
Unprompted review
Reply from The Shutter Shed
Thank you for your wonderful review. It is good to hear that you were happy with the procedures we have put in place for ensuring we are adhering to government guidelines regarding Covid 19. It is so important to us that our customers are happy with us visiting them at this time. We are also pleased to hear you were happy with the updates we were sending prior to us fitting them. We are so glad you are happy with your new shutters and hopefully when the sun returns you will get the full use out of them! Take care
Wonderful product
Wonderful product, great and friendly service, we would recommend them to everybody.
June 4, 2020
Unprompted review
Reply from The Shutter Shed
Hi Noel, fab review - thank you! Wonderful product and service is what we strive to supply to our customers and it is good to hear you agree. Thanks again
We cannot recommend this company…
We cannot recommend this company enough. We have had 6 shutters fitted by them including ones over our large patio doors. Every shutter is exceptionally high quality and fitted perfectly. Despite the current crisis we were kept up to date with the progress of our order and the shutters were fitted as soon as it was safe to do so. Sean is very professional and nothing is too much trouble for him. We will definitely use them again.
June 2, 2020
Unprompted review
Reply from The Shutter Shed
Hi Karen, thank you for your amazing review! It has been a very difficult time for everyone and we are pleased to hear you felt you were kept informed with the progress of your order. Our customer service is upmost to us. Our shutters are high quality and we are pleased to hear you agree and that you find our service professional and you are happy with the fitting. All great to hear! Thanks again
Excellent from start to finish
Great customer service. Professional service from start to finish. Utterly delighted with our shutters.
May 21, 2020
Unprompted review
Reply from The Shutter Shed
Hi Sally, thank you for the lovely review. We love it when our customers praise our customer service as it really is important to us . We are so pleased to hear you are so delighted with your shutters. Thank you for taking the time to leave feedback.
I recently had my shutters installed…
I recently had my shutters installed with The Shutter Shed and I couldn't be happier, not only was the service incredible but the finished result is fantastic. Highly recommend, wouldn't go anywhere else.
May 6, 2020
Unprompted review
Reply from The Shutter Shed
Hi Freya, thank you for your fabulous review. We really appreciate you taking the time and we are really pleased to hear how happy you are with your new shutters and our service. We hope all is well with you and your family. Stay safe and best wishes.
Shuttershed are superb - the real deal
Our experience with the Shuttershed was excellent from start to finish. Everyone we dealt with were professional and knew their stuff. Delivery and fitting take several weeks which you are informed of from the start. The Shutters are superb quality and an excellent fit as bespoke. We are 100% satisfied and would highly recommend to everyone.
April 18, 2020
Unprompted review
Reply from The Shutter Shed
Dear Happy Customer! Thanks for your review. We love that you are 100% satisfied with your new shutters and that you will be recommending us to everyone. This really means a lot to us. We hope you and your family are all coping through this unprecedented time. Stay safe and best wishes.
All Round Quality from the Shutter Shed
We have had some plantation shutters fitted to our patio doors and some windows in the same room. We are so pleased with the product quality and the quality of the fitting that we have now placed orders for all other windows in our property. Added to the quality of product and fitting, Sean and Paula provide excellent customer support at all stages from order to after fitting support.
April 18, 2020
Unprompted review
Reply from The Shutter Shed
Thank you for taking the time to leave us a review. It is great to hear you are so happy with the quality of the shutters and fitting. We also love hearing that you were happy with our customer service. This is everything we strive for. We hope you and your family are all coping through this unusual time. Stay safe and best wishes.
I can highly recommend the shutter shed, amazing on both quality and price
I can highly recommend the shutter shed! Ordered from them a few months back and the team are amazing, they remain in contact throughout, measuring was done quickly and efficiently. Fitting was done with absolute precision and I was so impressed by the customer service, quality of blinds, fitting and price that I’ve ordered more. I shopped around the North West and these guys offered the highest quality wooden shutters at the same price everyone else was offering the lower quality ones so I’ve been impressed all round.
April 18, 2020
Unprompted review
Reply from The Shutter Shed
Thanks for the amazing review. We are so happy to hear you were so pleased with our service and you love your new shutters. We are always told that our prices are lower than MDF/Faux wood shutters and it is great to hear this is still the case from someone that has shopped around! Stay safe and best wishes.
Shuttershed
In 2019 we started speaking to Shuttershed about Plantation shutters...
Sean visited our home and was very helpful to advise on technical aspects around fitting with our new Sash windows.
We placed order Christmas time 2019 and were lucky to get fitted before Covid lockdown - we opted for Cafe Style white shutters and are extremely happy with them.
They provide privacy we wanted living near a road and I was surprised how much natural light still comes through ...all in all a very professional service delivered from Sean and Paula at Shuttershed. Thank you both!
April 18, 2020
Unprompted review
Reply from The Shutter Shed
Thanks so much for the fab review. We are pleased to hear how happy you are with your new shutters and our service. It is great to hear that you are pleased with the amount of natural light that still comes through into your room. We hope you and your family are all coping through this unusual time. Stay safe and best wishes.
Love our new shutters!
We couldn't be happier with our new shutters and would highly recommend using the Shutter Shed. The end-to-end service was incredibly professional. Attention to detail at every stage of the process.
Sean and Paula were a joy to deal with. They provided a friendly, efficient and competitive service. Sean managed to fit shutters to a kitchen door that we had previously been told by another supplier was not possible due to the door not being straight.
We felt from our first meeting with Sean that he was completely invested in helping us to get the end result we were looking for. The shutters fit the house perfectly and look like they were always meant to be there. Thank you!
February 3, 2020
Unprompted review
Reply from The Shutter Shed
WOW what a fabulous review! We are a small family run business as you know and we strive to give our customers a professional service at a competitive price and we are so pleased to hear you are so happy with your new shutters and our service. We are quite often told that other shutter companies are unable to fit shutters in challenging and awkward window openings but Sean always seems to manage to do the job! Thanks again for your wonderful review, we really appreciate your time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.