thesocialcat.com Reviews 

359
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers love how easy the platform is to navigate, making it simple to sign up and connect with relevant creators. Content creators frequently mention that the provided tools help them build portfolios, organize dashboards, and secure wonderful collaborations. Some reviewers were not happy with the lack of creator vetting, which led to dealing with unresponsive or unprofessional profiles. Others also expressed frustration regarding customer support responsiveness, unresolved disputes, and difficulties when trying to cancel their subscriptions. Brands noted that these systemic issues caused wasted time and financial losses during their trial periods.

What people talk about most

Social media

Clients share ambiguous opinions on social_media, with content creators frequently praising the platform for... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is very user... See more

Subscription

Customers consistently report severe disappointment and frustration regarding the subscription model.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Response time

Consumers find response time to be ambiguous, experiencing contrasting communication speeds. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Social Cat team was very helpful and responsive any time our team reached out. We requested an invitation limit of 3,500, and they increased it to 5,000! We got a great response from women for our... See more

Rated 5 out of 5 stars

I signed up for the free trial and forgot to cancel before the premium started AND I hadn't used the service at all. I kept trying to log in but it wouldn't work and ended up getting frustrated and... See more

Rated 5 out of 5 stars

Great way to find some smaller, gifted collaborations. It makes it easy to search through available opportunities and it is literally one click to apply. The only constructive criticism that I could g... See more

Rated 5 out of 5 stars

Such an easy platform to use. I launch a campaign and immediately connected with passionate content creators ready to bring my brand to life with photos and videos. I also love how I can be flexible w... See more


4.0

Great

TrustScore 4 out of 5

359 reviews

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No history of asking for reviews

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4.0

All reviews

(359)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Influencer platform

Social Cat is terrific for finding influencers for my brand. They’re a directory with a very diverse range from gifted to paid and have done a terrific job of streamlining the process of collaborating with others. Thank you Social Cat

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

The social cat platform for influencers…

The social cat platform for influencers is amazing. I used to reach out by email to each company I wanted to work for but now they’ve made it so easy to look through campaigns and collabs that are fitting towards your niche and socials. Auto follow ups and notifications helps you stay on top of your content and staying communicative with your collabs. Love helping small businesses grow on their platforms as well as my own. Easy and fun to use. Recommend

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Genuine campaigns and a lot of brands…

Genuine campaigns and a lot of brands to work with. No policies or tricks but straight up collabs. This is probably the best platform with zero issues or demands. You get to work with lot of brands for barter or paid collab. I personally did around 10 collabs in a month and I am a micro influencer so not a huge guy on social media. Also got some paid collabs so looking forward to more.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great way to grow…

I’m building my social media platform and this company has made it so much easier to find brands that I want to work with and build business relationships with. They also make it simple to stay in touch with said brands and you can build a portfolio on your profile. They also make sure to hold both you and the brands accountable with the ability to leave a review.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend if looking for Influencers

Really GREAT platform for new companies wanting to launch into social media. We used them to find the right influencers for User Generated Content (UGC). They have a really comprehensive membership database of influencers to look through. Launching campaigns to find influencers also works well! Great onboarding and your onboarding trainer is very accessible if you need assistance afterwards.

March 17, 2024
Unprompted review
Rated 5 out of 5 stars

SocialCat is a great platform to met…

SocialCat is a great platform to met companies looking for content creator.
It’s really easy to set up your profil and a a very straight forward system on how to apply for a collaboration.

In a very short time I have already had 3 successful collaboration with easy to follow instructions and great interaction between myself and the companies

Really recommend it

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great platform to get started as a creator

Great platform for connecting brands with creators. I was a complete beginner and landed 2 great opportunities on my first week of joining. The process of finding opportunities, applying and submitting the work is very easy and smooth.

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Impossible to cancel

I never used this it’s too difficult and I have tried to stop the subscription but every page I go to it’s says page not found they continue to take money without providing a service

March 31, 2024
Unprompted review
Rated 1 out of 5 stars

The free trial offered is a trap

The free trial offered is a trap, the minimum length of a contract with a creator is longer than the length of the free trial.

You may assume that if you enter into a contract with a creator on the platform while using the free trial, that even after the free trial expiration you will be able to answer messages and ensure the creator you work with gets paid.

This is far from the case, the moment the free trial is up, a subscription purchase window will block you from answering messages, approving creator content or doing just about anything on the platform.

In my case a creator had already created the content, I wanted to make sure that the creator was paid for their work. I had already canceled the subscription to ensure that I didn't get charged the $90/month for a service that I haven't verified the value of yet. I was unable to answer any messages from the creator, approve their work, or pay them.

This free trial is designed to lock you into a monthly subscription, it is not designed to present you with an actual trial of the service.

After writing to support and letting them know that it is impossible to complete a contract in progress after the free trial ends, support let me know that I need to purchase a subscription in order to ensure that the contract is completed.

Don't waste your time.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

0/10 would not recommend

Unless you are on their top tier plan, the system says you can only have one campaign active at a time. It prompts you to delete any active campaigns in order create a new one. It then prompts you to respond to all applicants in order to delete the campaign. Unless you are on the top plan, you can only accept 5 applicants forcing you to reject everyone else. After all of this, it then won't allow to create a new campaign. After speaking to support (which takes days for a reply) they informed me that you cannot create a new campaign, you are only ever allowed one and that is the first one you create. They then push you to upgrade your plan. You also permanently lose all applicants you didn't accept and you cannot collaborate with them again in any campaign. When you cancel your plan, it cancels immediately and you don't get access for the remainder of the billing period you have already paid for and you lose any open collaborations.

Honestly, this platform is a joke. It seems designed to penalise anyone not using the $300/month plan and support couldn't care less unless you're willing to pull out your credit card.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Game Changer

Social Cat is the perfect platform for Content creators that want to bring their content business to the next level!
It never has been easier to connect with Brands And it is so easy to use
Can highly recommend Social Cat

March 16, 2024
Unprompted review

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