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See what reviewers are saying

Rated 1 out of 5 stars

DO NOT BUY!!! They are taking money and not delivering. I’m in actual disbelief I have ordered numerous times from them in the past and never had an issue I ordered some refills back in April and h... See more

Rated 1 out of 5 stars

DONT BUY, FRAUDS, THIEVES!! WISH I HAD READ REVIEWS FIRST BUT HAVING PURCHASED PREVIOUSLY I STUPIDLY TRUSTED, $98 PAID TO THIN AIR THIEVING %#^ THEY DONT DESERVE ANY STARS!! SHOULD RUN A CLASS ACTION... See more

Rated 1 out of 5 stars

Disgraceful customer service! I am still awaiting an order from 17/4 that I didn’t receive. Thinking they were just running a little behind and order would arrive, I also placed another order on the... See more

Rated 1 out of 5 stars

Would give no stars if possible. Customer service is abysmal. No reply to emails, no answering of calls, after weeks of no contact, tried endlessly to contact company. After research, appeared many... See more

Company details

  1. Cleaning Products Supplier
  2. General Store
  3. Toiletries Store

Written by the company

Ditch the old dirty brush & clean easier with The Star Stick Zero Contact Cleaning Brush 🚽✨ Just Click, Swish and Toss! All you need is The Star Stick 🙌 ✅ Disposable brush heads ✅ Pre-loaded Antibacterial cleaner ✅ Click, Swish and Toss! Clean in 3 easy steps ✅ Cleans 2x better than regular toilet brushes ✅ Free Shipping on orders $35+ ✅ 30 Day money-back guarantee


Contact info

2.0

Poor

TrustScore 2 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

GREAT PRODUCT

PERFECT FOR A CLEAN TOILET these are fantastic if you would rather not have dirty stinky old toilet brushes in the bathroom! will never go back to the old ones again

August 1, 2021
Rated 3 out of 5 stars

Should be stronger construction

Received today and immediately went to try it out. Sadly found it’s not constructed to last long, very flimsy. ‘Zero contact’, nope couldn’t get the disposable cleaner to clip on even following the instructions. Yes it did clean ok

July 10, 2021
Unprompted review
The Star Stick logo

Reply from The Star Stick

Hi Helen, Thank you for taking to time to provide us with this feedback. We are disappointed and sorry to hear there is an issue with your unit. If you shoot us an email at info@thestarstick.com we would love to organise a replacement unit for you.

Rated 4 out of 5 stars

Really good product

Really good product, minor issue is that it’s hard to keep the scrubber on the stick.

June 12, 2021
The Star Stick logo

Reply from The Star Stick

Hi Pen, Thanks for leaving us a review and glad you like the product. You shouldn't be having an issue with the sponge staying on the stick. If you reach out to info@thestarstick.com we can organise a replacement for you. Thanks again for the review and sorry about the issue.

Rated 5 out of 5 stars

Very happy with this product

Very happy with this product. Much easier to clean my toilet. Stick is very easy to use and cleans the toilet bowl well. Highly recommend

June 11, 2021
The Star Stick logo

Reply from The Star Stick

We love hearing feedback like this, thanks so much for taking the time to leave us a review.

Rated 5 out of 5 stars

The best toilet brush on the market

This is the best toilet brush I have ever used. I had black stains on my toilet and the star stick has removed them no problems. I love this and will recommend this product

June 3, 2021
The Star Stick logo

Reply from The Star Stick

We appreciate you sharing the love and recommending The Star Stick! Thank you for leaving us such a positive review.

Rated 5 out of 5 stars

Magic wand

This is a essential product for every household. Its a no mess and clean way to go about cleaning the toilet bowl. Cant go back to old method as that was full of germs. This is a no hassel way of cleaning. So simle and easy to use. Its so compact too and fits so neatly anywhere. Must try.

May 13, 2021
Rated 5 out of 5 stars

No touch …

Love that I can clean the toilet and bin the foam pad without touching it

April 19, 2021
The Star Stick logo

Reply from The Star Stick

Thank you for taking the time to leave us a positive review!

Rated 5 out of 5 stars

Fantastic Item

This is a really good item, cleans well and no dirty toilet brush left laying in the container. Love it.

January 11, 2021
The Star Stick logo

Reply from The Star Stick

Thank you for the great feedback!

Rated 5 out of 5 stars

Fast delivery and fantastic product

Fast delivery and fantastic product. Cleans the toilet so well and no fuss or mess. Love it

January 8, 2021
The Star Stick logo

Reply from The Star Stick

Thank you for leaving us such a positive review. We are so glad to hear you love The Star Stick as much as us.

Rated 4 out of 5 stars

It's not too bad in cleaning the sides…

It's not too bad in cleaning the sides of the toilet but it can't clean the bottom.

January 4, 2021
The Star Stick logo

Reply from The Star Stick

Thank you for leaving us a review, we appreciate you letting us know. The Star Stick shouldn't have an issue cleaning the bottom of your toilet, if you could reach out to us at info@thestarstick.com our team will make it right. Thank you again for the feedback.

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