The Tapas Lunch Company Reviews 

1,147
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Really fantastic food. Delivery service completely let them down - told me they had tried to deliver buying wasn't in & they'd left a card - total lies. Contacted Tapas Lunch Company who were incredi... See more

Rated 5 out of 5 stars

I can't praise Tapas Lunch Company highly enough! The product selection was extensive, & everything we ordered was delicious & really good value. Our order was packaged well & delivered within 24 hour... See more

Rated 5 out of 5 stars

As a teacher I'm always looking out for fun ways to inspire and motivate my pupils. I've organised Tapas tasting events in the past but never had quite so much fun as I did on Friday with my Year 2 an... See more

Rated 5 out of 5 stars

Authentic Morcilla de Burgos arrived promptly, well packaged and very fresh. Loads of time left before the sell by date. This, though, was academic as we ate the blood sausages within days of receip... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

UK importers of Spanish food and cooking products from Spain. Our products are available to buy online for fast delivery to the UK and Europe.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,147)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supersonic service

I have never had a delivery arrive in such a short space of time. Had I known, I wouldn't have planned a back up! Things I ordered were spot on and well packaged.

April 23, 2013
Unprompted review
Rated 5 out of 5 stars

Everything was just perfect !

I used the Tapas Lunch company once before a couple of years ago and was as pleased with their efficient service then as I was this time. They really know how to 'do' online customer service. They keep you informed at every step and I couldn't believe how quickly the order arrived. So many companies seem to think the job is finished when they hand over to delivery firms and it can be frustrating to be left high and dry and being told ' well they said it would be Monday ' Well done TTLC. You do take care of the TLC !!!

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic products some of which can be difficult to source locally

Fantastic food. I gave a dinner party with a Spanish theme for 15 family & friends; they were all very complimentary about the food, which would not of been possible without the excellent products provided by The Tapas Lunch Company. I particularly enjoyed the Padron peppers & the Turron de Jijona (I made a soft Turron ice cream).

April 22, 2013
Unprompted review
Rated 2 out of 5 stars

It appears that the customer is NOT always right

I was so excited about ordering from this company after reading all the reviews and seeing the variety of products on the site, some of which I really miss since moving abroad. However, I've been really put off by the problems experienced with delivery and the fact that some of my messages were not answered or not in the politest of ways (how difficult is it to say "I am so sorry for your delay, let me look into it, we'll throw in a tin of mussels in your next delivery").

Still trying to decide if I miss mussels enough to order again at my peril.

April 18, 2013
Unprompted review
The Tapas Lunch Company logo

Reply from The Tapas Lunch Company

Hi Maria

Please accept my apologies for the issues that you have had. I checked our emails and your account and I saw that your last order was on 11/12/2012 but I didn't find any emails. Please can you let me know where you sent the emails? maybe you sent to the wrong address.

We are very familiar company and we try to help our costumers always.

Kind Regards

Rated 5 out of 5 stars

PERFECT!

Everithing even better than expected,quick and efficient delivery,and the quality
of the products are top notch! Excellent value too!
Source: Im spanish :)

April 17, 2013
Unprompted review
Rated 3 out of 5 stars

Great service for a significant gap in the market but service not as it first seems...

I initially was attracted to this site after seeing my mothers favourite tarta de Santiago on offer. However, it was only after purchasing that I realised the discount had not been applied to the item, nor did the item which arrived resemble the picture online, and was actually a different make altogether, though still tasty.

However, the rest of the service was flawless, the delivery quick and considerate and the company kept you in the loop throughout the order process

April 16, 2013
Unprompted review
Rated 5 out of 5 stars

Great service and good food

We had pardon peppers Delivered on time and lovely and fresh we had them over the weekend and they were superb and took me back to Spain , will definitely buy again and indulge in other products on offer

April 14, 2013
Unprompted review
Rated 5 out of 5 stars

5 star service

Viewing the site on an ipad is very slow and rarely works but cant fault the products available, price and speed of delivery! I would recommend buying from here an i will be back soon!

April 14, 2013
Unprompted review
Rated 5 out of 5 stars

Easy, easy, easy!

I have used The Tapas Lunch Company twice now and both times I received my goods the following day beautifully packed. Their prices are very competitive and they have a great selection of REAL Spanish produce. I love how they introduce new things and send you an e-mail to let you know. I highly recommend them!

April 13, 2013
Unprompted review
Rated 5 out of 5 stars

great service great food great price

my partner wanted to hold a tapas night, i ordered a variety of meats from the Tapas Lunch Co, the pricing was excellent, the food is first class, and delivery quick and simple with a text telling me when delivery was due.

will certainly be ordering again

gp

April 13, 2013
Unprompted review
Rated 5 out of 5 stars

Great quality and brilliant service.

I've used the Tapas Lunch Company several times now and they never disappoint, this time I bought some drinking chocolate as well as my normal jamon order, they can well wrapped and were very quick with th delivery. I am so please with the quality of there products I am increasing my next.
I would highly recommend them to anyone and those who know me know how fussy I am.

Tim

April 12, 2013
Unprompted review

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