The Tech Outlet Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items are exactly as described and frequently appear brand new. Many people highlight the swift and well-packaged delivery, ensuring their purchases arrive quickly and safely. Reviewers also commend the exceptional service, appreciating the helpful advice, clear communication, and overall positive experience, alongside the great value for money offered. However, some customers also noted that while products were generally excellent, a few required minor software adjustments or updates upon arrival to ensure optimal performance.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the excellent condition of the... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that refurbished laptops look and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very quick and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and prompt service. Customers were... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a laptop a few days before Christmas, with no local stock and cross-border shipping to Poland. Despite the timing and logistics, everything went smoothly. Payment and dispatch were handl... See more

Rated 5 out of 5 stars

Excellent service - open box laptop was in as new condition. Windows loaded and available within seconds of booting up. Great piece of kit at a fantastic price. Can highly reccomend

Rated 5 out of 5 stars

Really pleased with service received. Website easy to navigate including purchasing process. Kept up to date on progress and delivery was speedy. Laptop was in excellent condition and just as describe... See more

Rated 5 out of 5 stars

The refurbished laptop was excellent, was delivered swiftly, and the team was very helpful when DPD delivered my package half a mile away! Great friendly service. Thanks, Ben, for following up, and... See more


Company details

  1. Used Computer Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronics Store

Written by the company

Better value for your refurbished tech - refurbished laptops, desktops, and general tech . Refurbished doesn't mean old as far as we are concerned, we offer recent technology at great value prices, free delivery on everything and a 12 month warranty on everything we sell! We have new stock arriving daily from all the top manufacturers - Dell, HP, Lenovo, Acer, Asus, etc.. We carry extensive stocks of upgrades so if you see a computer you like but want it to have more RAM or a bigger drive then just ask. The majority of our stock is under 1 year old, everything is UK supplied and UK spec. We update every machine we sell so when you get it, just power it on and it will be ready for immediate use. All updates from Microsoft and also from the manufactuer so you won't have the time consuming job of readying your new computer, we do it all for you. The laptop we stock range in price from under £200 to the high end machines costing over a £1,000, the majority being around the £300 to £500 mark. Every machine we sell represents excellent value, should you find the same model available elsewhere for less then just let us know, if we can beat it then we will.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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4.9

All reviews

(374)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service from TTO.

Superb service from TTO.
Wanted to update my pensioner laptop but didn't much fancy the current prices for new equipment. Checked out a number of possible suppliers and liked what I saw about these folk.
Not disappointed! Purchased Dell Inspiron which was hard to tell from brand new when it was delivered.
It was described as having a "light patch" on the screen and, if I had not been told it was there, I would not have noticed.
Would have absolutely no hesitations in buying again.

February 20, 2023
Rated 5 out of 5 stars

I'd recommend buying from Tech Outlet.

Needed to replace my old Windows 7 with something more up to date but without paying too much.
I was wary of buying 2nd hand, thinking I might be buying someone else's problems, but after a month of use it's all good.
A few surface scratches on the top outer cover, but the rest is like new.
Quick delivery.
From my experience I'd recommend buying from Tech Outlet.

January 23, 2023
Rated 5 out of 5 stars

Spot on

Very pleased with the refurbished laptop. Came on time as described and fired up in a flash. Would highly recommend and use again.

Thank you

January 28, 2023
Rated 5 out of 5 stars

Laptop looks like new

Easy to order, laptop looks like new, rapid response to enquiries. Asked for upgrade to Win 11, no hassle. Very quick delivery only 2 days. Much newer machine than other similar sites
Overall delighted with purchase would definitely recommend you check them out

January 17, 2023
Rated 5 out of 5 stars

Highly Recommend!

Got myself a Refurbished & Upgraded Dell Latitude back in July last year, laptop has been brilliant, the customer service on the website was excellent too, really fast reply when I asked about the laptop availability in stock, will definitely use the site again, highly recommend.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Stunning customer service

Stunning customer service, there’s clearly real people dealing with these web orders, who can take care of any special requests with ease. The item was delivered exactly when requested and they even helped sort out my numpty software issues because I’m a techtard and I don’t know how windows 11 works! I bought a refurbished PC and it’s streaks ahead of the brand new one I bought six months ago from the same manufacturer. It boots up immediately and does as it’s told as soon as you click a button. I’m not used to such response times! I’m already planning to buy my next refurbished machine in the very near future. Wish I’d come across these guys sooner - they deserve all the stars I can give x

January 26, 2023
Rated 5 out of 5 stars

What a great business

What a great business. I managed to mess up my Windows environment on the notebook they supplied and they spent a lot of time trying to help me get it sorted. In the end I sent it back and they rebuilt with Win 10 as I requested and back to me within a couple of days.

January 25, 2023
Rated 5 out of 5 stars

Excellent service

Had reason to speak to someone, very helpful. Very fast delivery, well packaged. Laptop as new,very smooth although still finding my way around it. Excellent purchase. Would recommend.

January 24, 2023
Rated 5 out of 5 stars

Superb Service & Product

Excellent service from my first call to delivery.
Spent some time speaking to Ben on line about specs and nothing was too much trouble.
Ordered a refurbished Dell Latitude 5420 with upgraded 32GB RAM.
Delivered as promised and I am delighted.

November 11, 2022
Rated 5 out of 5 stars

Good quality product

Good quality product, backed up by prompt service and helpful replies to queries raised. UPS let the side down by not delivering on the day promised, which caused problems

October 18, 2022
Rated 5 out of 5 stars

Delight to deal with.

I was using a Laptop that was running on Windows 8
operating system that is losing all Microsoft support in early 2023. As I use my laptop for all aspects of running a home, finance etc, I had already tried to download Windows 10 without success as my old machine didn't have the required capacity. My only alternative was to upgrade to another Laptop. With new machines being so expensive I decided to look at refurbished machines. The Tech Outlet had the biggest choice of laptops at very good prices with fully upgraded Windows 11. For those people who like to know the spec of machine I purchased, it is a Refurbished Dell Latitude 3510, i5 10th Gen, 8GB Ram 256GB NVME SSD 15.6" Full HD Laptop Windows 11 Pro, with 12 months warranty. Saving on a new machine of over £600.00. I really recommend this company. I emailed them with a couple of queries before I purchased and they replied within the hour.

October 13, 2022
Rated 5 out of 5 stars

Laptop as new and as described.

Laptop as new and as described.
Was almost half the price of purchasing a brand new one.
Very quick to provide advice and helpful information.
Would definitely recommend.

October 17, 2022
Rated 5 out of 5 stars

A great shop for refurbished tech

Purchased 2 Laptops form TheTechOutlet in the past 12 months. Both run incredibly smoothly and are refurbished excellently with upgraded memory to 8gb.

Great prices for fully functioning mint condition laptops

October 15, 2022

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