The Tech Outlet Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items are exactly as described and frequently appear brand new. Many people highlight the swift and well-packaged delivery, ensuring their purchases arrive quickly and safely. Reviewers also commend the exceptional service, appreciating the helpful advice, clear communication, and overall positive experience, alongside the great value for money offered. However, some customers also noted that while products were generally excellent, a few required minor software adjustments or updates upon arrival to ensure optimal performance.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the excellent condition of the... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that refurbished laptops look and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very quick and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and prompt service. Customers were... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a laptop a few days before Christmas, with no local stock and cross-border shipping to Poland. Despite the timing and logistics, everything went smoothly. Payment and dispatch were handl... See more

Rated 5 out of 5 stars

Excellent service - open box laptop was in as new condition. Windows loaded and available within seconds of booting up. Great piece of kit at a fantastic price. Can highly reccomend

Rated 5 out of 5 stars

Really pleased with service received. Website easy to navigate including purchasing process. Kept up to date on progress and delivery was speedy. Laptop was in excellent condition and just as describe... See more

Rated 5 out of 5 stars

The refurbished laptop was excellent, was delivered swiftly, and the team was very helpful when DPD delivered my package half a mile away! Great friendly service. Thanks, Ben, for following up, and... See more


Company details

  1. Used Computer Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronics Store

Written by the company

Better value for your refurbished tech - refurbished laptops, desktops, and general tech . Refurbished doesn't mean old as far as we are concerned, we offer recent technology at great value prices, free delivery on everything and a 12 month warranty on everything we sell! We have new stock arriving daily from all the top manufacturers - Dell, HP, Lenovo, Acer, Asus, etc.. We carry extensive stocks of upgrades so if you see a computer you like but want it to have more RAM or a bigger drive then just ask. The majority of our stock is under 1 year old, everything is UK supplied and UK spec. We update every machine we sell so when you get it, just power it on and it will be ready for immediate use. All updates from Microsoft and also from the manufactuer so you won't have the time consuming job of readying your new computer, we do it all for you. The laptop we stock range in price from under £200 to the high end machines costing over a £1,000, the majority being around the £300 to £500 mark. Every machine we sell represents excellent value, should you find the same model available elsewhere for less then just let us know, if we can beat it then we will.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(374)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Charger

Charger should be clearly visible in the box

June 25, 2023
The Tech Outlet logo

Reply from The Tech Outlet

My apologies that the charger was not immediately visible in the box, we have it behind a cardboard section to avoid any damage to the bubble packaging or the actual laptop in transit. We will start labelling the cardboard to show where the charge is. Many thanks.

Rated 5 out of 5 stars

Great service!!

Great service, excellent value for money. Really pleased with the service and my pc. Friendly to speak to with excellent communications.

June 21, 2023
Rated 5 out of 5 stars

I bought from tech outlet and I highly recommend them.

I bought a laptop from tech outlet. It was in exact condition as specified. But it was not charging. I texted them through chat wizard, they acknowledged charger with incorrect wattage somehow got sent so they immediately sent the right charger the same day. Been using it for a month now no issues. You're covered with 1 year warranty. Customer service spot on. What more do you want? I highly recommend buying from techoutlet

May 1, 2023
Rated 5 out of 5 stars

Service over and above

Ben was great in answering all my questions, even taking the trouble to weigh the laptop I was interested in.

Then, when I missed that laptop, he looked out for me when another similar one came through, that's the one I bought, and I'm very pleased with it.

May 10, 2023
Rated 5 out of 5 stars

Laptop in good condition

I ordered a laptop and the delivery was on time! The laptop was packed really good and professional so no damage on the box.
The laptop is working really good and it's look like new.

March 20, 2023
Rated 4 out of 5 stars

Cosmetic quality

You should start using grading system to describe the condition of the product. I did not expect so many scratches on all the surfaces of the laptop I bought.

March 13, 2023
Rated 5 out of 5 stars

Fantastic Company Excellent customer service

I wanted a new laptop as my old computer was well past its sell buy date. Did some research and looked at lots of reviews and this company had fantastic reviews. I contacted them and asked about the specification I wanted they were really helpful and gave me very good advice. Ordered a laptop came two days later and it is excellent. Very fast and looks like brand new for a fraction of the price. I cannot recommend this company high enough.

February 24, 2023

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