The Test Centre Reviews 

873
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the fast, efficient service provided during every visit. Many people also appreciate the straightforward online booking system, convenient opening hours, and completely honest testing without hidden agendas. However, some people mentioned that minor delays or brief scheduling adjustments could occasionally happen when the centers were operating at full capacity. Reviewers often note that comfortable waiting areas, progress tracking screens, and clear updates help make these short pauses entirely manageable and stress-free. Visitors consistently note the great location and express their intention to return for future appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the online system is straightforward,... See more

Location

Customers had positive experiences with location, highlighting that facilities are very convenient to access.... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting a reliable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how lon... See more

Rated 5 out of 5 stars

Have been regularly using the Centre for several years for family cars and motorhome. It's normally easy to get an appointment that suits me, and the team have always been welcoming and profe... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more


Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827


Contact info

4.9

Excellent

TrustScore 5 out of 5

873 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(873)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

The ease of booking

The ease of booking, dropping off and the fact that you don’t pay unless it’s a pass, provides all the reassurance needed that your car is being legitimately tested. I cannot recommend the Test Centre highly enough.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

First time user.

First time user.. Easy booking and received reminders. Reception staff polite and friendly. Car was taken in at appointed time, unlike other places where you have a timed booking and not seen til 30 minutes later.
MOT tester explained the 2 advisories.
Would certainly use again and was offered a reminder for next year. Would highly recommend.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service Every Time!⭐⭐⭐⭐⭐

Excellent Service Every Time!⭐⭐⭐⭐⭐

​I have been using The Test Centre in Rochester for years now, and they are brilliant. Because they only do MOTs and no repair work, you know you are getting a completely honest, unbiased test.
​The value for money is fantastic and the staff are always very friendly and helpful. Plus, the fact that they are open on a Sunday is incredibly handy for anyone who works during the week. If you need your MOT sorted with a quick, stress-free service, get yourself down here. Highly recommended!

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Mot Centre

Very easy to book a Slot Online that’s convenient with you,
Arrived early for my slot & my car was taken straightaway,
Friendly Receptionist,
The tv screen shows the progress of your cars mot,
Have used this Mot Centre since it opened & has all my family,
Always very happy with the service they provide, Thank u

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Within the space of a week

Within the space of a week, I have had 3 MoTs at the Brands Hatch Test Centre in St. Mary's Platt. I have never experienced such extraordinary care and respect for other people's cars as that demonstrated by Max, the Tester. Max was fastidious in his attention to ensuring that the cars were driven carefully on and off ramps and brake test equipment. Doors were carefully opened and shut ; attention was given to ensuring that fragile interior trim was not accidentally damaged whilst getting in and out of the vehicles. I was really impressed - with Max, but also the other employees I met at the Centre. Many thanks !

May 30, 2026
Unprompted review

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