The Test Centre Reviews 

873
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the fast, efficient service provided during every visit. Many people also appreciate the straightforward online booking system, convenient opening hours, and completely honest testing without hidden agendas. However, some people mentioned that minor delays or brief scheduling adjustments could occasionally happen when the centers were operating at full capacity. Reviewers often note that comfortable waiting areas, progress tracking screens, and clear updates help make these short pauses entirely manageable and stress-free. Visitors consistently note the great location and express their intention to return for future appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the online system is straightforward,... See more

Location

Customers had positive experiences with location, highlighting that facilities are very convenient to access.... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting a reliable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how lon... See more

Rated 5 out of 5 stars

Have been regularly using the Centre for several years for family cars and motorhome. It's normally easy to get an appointment that suits me, and the team have always been welcoming and profe... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more


Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827


Contact info

4.9

Excellent

TrustScore 5 out of 5

873 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(873)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I already had an appointment booked…

I already had an appointment booked for next week but decided to go along on Sunday to see if they could fit me in. I was surprised to find out that they could do my MOT straight away. The whole appointment only took 30 minutes. I was so happy. Very efficient and polite staff. I'm really glad I've found this place and will definitely book my MOT here again in future

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

If only everything was this easy

If only all interactions with businesses were this straightforward. Booked online for a date and time that suited me. Arrived a bit early and they were about to start the MOT immediately. Big screen in reception shows the progress of the test. Paperwork all done and out the door in seconds once test complete. No BS. No upsell. No patronising. Just the test and the facts. Easily the best experience ever for a mundane task.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Staff all very friendly and helpful

Staff all very friendly and helpful. I arrived early and was given an MOT before my appointment time. Tester was experienced and knowledgeable. Overall, very highly recommended.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Visited the new Sheerness Centre…

Visited the new Sheerness Centre yesterday for the first time. I was greeted with a warm welcome, the process was explained and the customer service was great! I would highly recommend for a quick and easy service.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good for hassel free MOT

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need changing even though they are in good condition to get some more money as you will just change it rather than coming back again another time.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

This place is simply amazing honest…

This place is simply amazing honest straight to the point MOT testing at its finest in the best MOT test centre in the country in my opinion. You can kiss the smaller rip-off garages milking customers just because they have a test centre license goodbye. This is again the best MOT test center in the UK and the business model is something out of this world. I've taken a time to write this review because I believe this is just so fair for customers and I only wish this was around when I was growing up in the 1970s. Keep up the good work guys. The so amazing they even do testing on Fridays just for women MOT testers so if you're a lady and you want to do your MOT test going on a Friday. I would 100% recommend you take your MOT to be done here you will not be disappointed with their pure honesty. Thank you a very very happy customer.

January 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look