The Test Centre Reviews 

873
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the fast, efficient service provided during every visit. Many people also appreciate the straightforward online booking system, convenient opening hours, and completely honest testing without hidden agendas. However, some people mentioned that minor delays or brief scheduling adjustments could occasionally happen when the centers were operating at full capacity. Reviewers often note that comfortable waiting areas, progress tracking screens, and clear updates help make these short pauses entirely manageable and stress-free. Visitors consistently note the great location and express their intention to return for future appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the online system is straightforward,... See more

Location

Customers had positive experiences with location, highlighting that facilities are very convenient to access.... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting a reliable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how lon... See more

Rated 5 out of 5 stars

Have been regularly using the Centre for several years for family cars and motorhome. It's normally easy to get an appointment that suits me, and the team have always been welcoming and profe... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more


Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827


Contact info

4.9

Excellent

TrustScore 5 out of 5

873 reviews

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No recent history of asking for reviews

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4.9

All reviews

(873)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Another great experience at the…

Another great experience at the Dartford test centre. Exceptional customer service. The staff all are very friendly and pleasant. I returned this year having had a great experience with them last year. Service is quick and efficient. Waiting room at reception is comfortable and warm. Will be using this centre as long as they keep up the amazing work and service.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Used The test centre in Dartford today…

Used The test centre in Dartford today for the 4th time. Had my BMW tested. As with previous appointments, my appointment was easy to book on line, and I arrived early for my appointment. I was fitted in to a earlier appointment slot, and was greeted politely and efficiently by a lady at the reception desk. All staff were pleasant, polite and professional. My car passed with no advisories and I was in and out in under an hour and a half. Truely a 5 star service. I will definitely use again .

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using The Test Centre for…

I have been using The Test Centre for approximately three years and have had no complaints throughout that time. Their service is reliable and efficient. Appointments are well-organised and stress-free. Overall, my experience with The Test Centre has been very positive, and I would confidently recommend their services to others.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

The M.O.T Test Centre in Deptford has…

The M.O.T Test Centre in Deptford has year after year offered me a excellent, faultless service from the moment i drive in to the moment i depart, all the staff are very friendly & professional & take care of your vehicle to a high standard i wouldn't take my BEEMER any place else. Thank you to the staff

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have been here in Uk for a long time

I have been here in Uk for over 30 years before to get mot you have to prepare yourself for a tips or no pass
I have seen some mechanic guy doing something to fail mot cutting the cv joint
Then I found this test centre , thrust , kind , helpful till today all my cars passed mot in there over 20 years
Recommended

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours). Absolutely astonishing. Very kind and considerate people. Not 'on the make' like other centres which are inventing or exaggerating issues to hard-sell their mechanic services and parts.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

A bit like a pit stop

A bit like a pit stop. While they can’t do the test in under 3seconds they did complete it within an hour of my booked time of arrival. Excellent service. - see you next year.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

All staff friendly

All staff friendly, they did a splendid job on my MOT, super quick too. Been coming here for about 4 years, I would definitely recommend.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, friendly super helpful reception team, warm cosy waiting/office area to work while I waited, which wasn’t long as they are fast and efficient.
Excellent service, would highly recommend

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

One of my motorcycles was due for its…

One of my motorcycles was due for its MOT test. I got a reminder from The Test Centre sent to my phone. Very handy. I looked at the online booking page, found a suitable time and date and made a booking.
Turned up at the allowed time. The centre was busy with cars so I had a short wait as the only tester who did bikes was busy.
Once they were free they came into the warm and dry reception area to fetch me.
The bike test took an acceptable amount of time. Everything I'd expected to be tested was checked. No advisories necessary for tyre or brake pad wear this time.
Back to the reception area to pay and collect the certificate. Set up the reminder for next year and checked that my other bikes and the car were also on the system for a reminder.
All the staff I engaged with were friendly and helpful. It's nice to go there because you get a professional service. Would recommend.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I booked my newly acquired Kawasaki ZX10-R in for an MOT at the Rochester branch and I have to say the guy who does the motorbikes is amazing! I had some questions about my bike before he started which he was very happy to assist me with and he also advised me on a good place to get some work done on my bike which was very helpful.
The overall experience was first class from start to finish. Highly recommended MOT place!!

November 17, 2025
Unprompted review

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