I ordered a top 3 months ago which I have still not received. Emails and DM’s go answered despite the store promising all orders would be fulfilled or refunded when it closed. Clearly a scam and feel... See more
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I just received my order this morning, super quick delivery. I purchased via a sale on instagram stories, the item description stated a faulty zip and I have already fixed it this morning. I gave 4 st... See more
I have had nothing but positive from this business. And items are exactly what you expect, probably even better. I bought the leopard print hat, and I was very pleased with the item, very soft and eas... See more
A brilliant little shop, our order arrived really quickly considering the current climate. Lovely items, we get so many compliments when my baby wears them. Thank you so much, we'll definitely order a... See more
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Brilliant service
Brilliant service, the item arrived so quickly. I had a few questions about the sizing and received a quick reply on Instagram.
I ordered a rainbow romper and the quality was amazing. So soft.
A brilliant little shop
A brilliant little shop, our order arrived really quickly considering the current climate. Lovely items, we get so many compliments when my baby wears them. Thank you so much, we'll definitely order again.
Beautiful Items
We've got two beautiful items from The Tiny Human Store and we absolutely adore them! Such brilliant quality and value for money! Great customer service when we have enquired about items too!
DO NOT BUYO
Ordered 3 items
1 arrived and correct
1 arrived - wrong item “human error” cited as reason for dispatching wrong item. Which was cheap, nasty and synthetic. Straight from a mass production line in China.
1 never arrived.
Asked for refund for item never received and for the correct item where the mistake had been made.
Instead of giving refund as agreed - claims to have shipped the final item.
TERRIBLE. CLAIMS ‘Mummy business’ hard work etc. Business is hard and this one gives any woman in business a bad name.
AVOID.
Horrendous. Avoid at all costs.
Horrendous. I ordered several items online, waited a long time to receive them and then when the parcel did finally arrive it only contained 2 of the 8 items.
I contacted them by email- no reply, by Instagram and by their website and eventually got a reply. It then took from June to OCTOBER to get a refund.
DO NOT USE THIS COMPANY. Inept at sending out the items, non existent customer services and inexcusable delays in refunding. They also offered no compensation for the inconvenience or experience.
Avoid at all costs
I wish I had read up on reviews before ordering from this company. I was pleasantly surprised my order was shipped four days ordering, after two weeks no order was received so I assumed this must have been lost in the post. After sending an Instagram message and email I received no reply, had to message her again and received a generic email about my order. I asked for shipping on numerous occasions which she wouldn’t provide. She finally stated my order had been sent and I would be due to receive it tomorrow (Tuesday) the day came and no parcel was received and she said it would be there by Friday at the latest. The order arrived on Wednesday and she had only posted it on Monday! To continue the disappointment I then received the wrong item, I refused to send this back as I had no hope i would get the right item or a full refund back as her previous messages had been no help. I just stated I wanted the difference as she had sent me a cheaper item than the one I ordered. It’s been over a week and I am still yet to receive my refund. I have warned people not to buy from this company.
Horrendous experience
Horrendous experience, still fighting for my money back. Months after order I have received nothing and I have been lied to and ignored numerous times! Customer service non-existant! Do not buy!
Don't waste your money. Not a genuine company
Don't waste your money. The website looks beautiful but be warned this 'company' is not genuine. After ordering three items and waiting six weeks I finally received 1 item which was not even what I had ordered. I emailed the company at least six times and messaged them on their social media page. I received two messages which were very vague and offered no apology - just that it is very hard being a one "mommy" business. Hopeless.
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