Trainline Reviews 145,656

Easy to use and so convenient.

Quick booking able to travel off peak which helps me as people wareing perfuem makes it harder to breath would recomend to family and friends

First time used easy & good discount

Easy for some one who hates booking on the phone !

Great app now I've found it and used I will never buy train tickets any other way. Great prices

Train delayed by over 45 minutes, ended up getting a taxi

With an open return costing a small amount more being able to travel on on the next or subsequent trains if I miss a connection and also able to travel back the same day when I'm finished my visit.

I recently used Trainline for the first time to book a train journey in another country, and I was relieved at how simple and straightforward the booking process was. Everything from selecting my destination to paying for my ticket was easy to understand, which made the whole experience stress-free. I appreciated how user-friendly the app and website are, especially for someone unfamiliar with the local transport system.

Once I completed my booking, I felt confident that my trip would go smoothly. The confirmation email arrived promptly, providing all the necessary details about my journey.

I use the train alot.. I have a veterans Railcard.. I bought a ticket to Bristol, unfortunately I didn't look close enough at ticket and after paying £40 I wanted to change the time to leave two hours earlier.. For me to change this was £60 on top of the £40 already paid.. that's crazy 😧 I tried to get a refund and it wouldn't let me.. so I had to buy another ticket £59 .. soo I lost £40 really not happy

Such an easy app to use. You get updates on delayed trains, even to see which platform your traon will be on
The booking process is easy to...
Wouldnt go on another train journey without using the app

Train was so over booked my boys had to stand for 1 hour 45 mins in the heat. Why another carriage was not put on ? It was a very unsafe journey. Paid over £60 to be left standing in an extremely over loaded carriage. Shame on the train line. To put lives at risk and be taken for granted. Needs to be sorted before something happens. Would appreciate a much needed response as to why this would happen and going forward what will change.

it was quick and easy.and there were loads if time options

The assisted travel was so helpful and I had a good journey

Already paid a 59p charge to use them then booked singles instead of returns my fault I admit but costing me a lot more now i have bad eyesight and website isn't very clear then spent 20 mins online trying to change it finally called them waited on hold for about 15mins for them to tell me nothing they can do. Will not use them again find it kind of pointless anyway tbf

It was easy to sort out my ticket. And my senior rail card discount. All the information in the app. Made everything simple and helpful. Especially when it was time to show my ticket.

Use this booking system often for various journeys. Easy to use and kept up to date with train delays, timings etc

Very fast traveling

The lady who dealt with me was very patient as I have memory problems .she was very effienct and polite

Whenever I book train tickets, I usually get it online to use quickly on my phone. However, these days, I have to collect from the station which makes it inconvenient most of the time.

It's easy to find a train for the time you want, then book it. If you need a return train it finds the cheapest train around the time you want.