The Travel Café Cape Town Reviews 

125
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I think I’ll recommend booking directly with them. They organised a fantastic tour of South Africa with us, which will remain an unforgettable experience. A special thanks to Charlotte, who, using th... See more

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Rated 5 out of 5 stars

Well-curated 3 day trip to Victoria falls from Cape Town. -Pamarah Lodge was a great find. Breakfast was a real highlight. -Our guide was awesome! -It was about the right combination of activitie... See more

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Rated 5 out of 5 stars

I can’t thank Charlotte at the Travel Cafe enough for the work she put in to design the perfect first time trip to South Africa. I found the company by pure chance but was taken with the company n... See more

Company replied

Rated 5 out of 5 stars

We had an amazing time in South Africa. The itinerary was well planned and the different accommodation well chosen. We really enjoyed our first game drive in an amazing reserve. It was our best experi... See more

Company replied

Company details

  1. Tour Operator
  2. Sightseeing Tour Agency
  3. Travel Agency

Written by the company

The Travel Cafe's extensive local knowledge can help you get this once-in-a-lifetime trip right by showing you an Africa not many tourists get to see.


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4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

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(125)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you to this wonderful company…

Thank you to this wonderful company that got me and my family to enjoy a Christmas we will remember forever!

January 3, 2020
Unprompted review
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Reply from The Travel Café Cape Town

Thank you Ronel. It was our pleasure helping you design and organise your family holiday around Christmas time so you can introduce Cape Town to your daughter who had never been! I know the weather was challenging but we still managed to deliver and you seem to have enjoyed it ! All the best for 2020 and we can't wait to help you again with your future family holiday to maybe Namibia ? :) xxx

Rated 5 out of 5 stars

Maximize your enjoyment with The Travel Cafe

JD, Francois & The Travel Cafe are brilliant. Everything from the start of our trip to the finish has been wonderful & taken care of. Personally, this has been the best experience with any travel agents/trip-planners (and I have dealt with many). They take away all your sorrows and we got to see so much more than when we would have booked by ourselves. They made us feel at ease and maximized our enjoyment of the trip.

All in all, fantastic.

November 29, 2019
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much for this fantastic review and for describing your experience with The Travel Café so warmly!

One of our main goals is exactly what you have highlighted: to take away the stress of organising a trip while helping our travellers experience much more than they might discover on their own. Knowing that you felt completely at ease from start to finish and could simply concentrate on enjoying your journey means a great deal to us.

And to hear that this was your best experience with a travel planner — especially from someone who has travelled and worked with many — is an incredible compliment to our whole team.

Thank you again for putting your trust in us. It was a real pleasure creating this journey for you, and we hope there will be another African adventure together in the future!

JD, François & the entire Travel Café team

Rated 5 out of 5 stars

Exceeds your expectations in every single way!✨

The Travel Cafe is exactly what any traveller wants (and needs)! Personal, swift, full of hidden gems, and tailored to your wishes and budget! They will share all their secrets with you, to ensure you get the best out of your holiday. Be prepared to be amazed from start to finish. JD, Francois and their team will continue to exceed your expectations in every single way! ✨

We admire the passion you have put into every single part of our holiday! It was the perfect escape from our daily life back home. Thank you all a million and hope to see you again soon!

November 2, 2019
Unprompted review
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Reply from The Travel Café Cape Town

Wow — what a wonderful review! ✨ Thank you so much for these incredibly kind words.

For us, creating a great trip is about so much more than booking hotels and activities. It’s about getting to know our travellers, understanding what will make their holiday truly special, and then sharing those little hidden gems and personal touches that we’ve discovered over the years.

Knowing that your trip gave you the perfect escape from everyday life — and that we managed to keep exceeding your expectations along the way — makes us extremely happy and proud of what we do.

Thank you for trusting us with your holiday and for appreciating the passion our whole team puts into creating these journeys. It was an absolute pleasure having you travel with us, and we very much hope this was an “à bientôt” rather than a goodbye! 😊

JD, François & the entire Travel Café team

Rated 5 out of 5 stars

From Canada to SA with Love

Planning a successful vacation to SA may seem tremendously challenging. Thanks to Francois & JD's knowledge and expertise, they quickly accomodated our exact needs (history, food, adventure) within budget, resulting into our top rated holiday yet.

Their system makes travelling simple, safe and so so sweet...from beginning to post end!

Their service online and on site was truly way beyond our expectations from handling our flight check-ins, last minute restaurant cancellations and bookings, following up on our transfers, activities and accommodations, up to date weather forecasts :) and always ensuring our experiences remained perfect at all time with their positive and friendly approach.

As Canadians, travels to SA is a special life adventure and their guidance made the experience a priceless one.

Our memories from every encounter, location and relationship ties will remain in our hearts and we certainly, without a doubt, look forward to future SA experiences with Travel Cafe's genuine 5+ Star travel service!

Merci infiniment!!!

Isabella & Renzo
Montreal, Canada

October 14, 2019
Unprompted review
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Reply from The Travel Café Cape Town

OH MY GOD. What a lovely review you left. It might be our best one so far. Merci Merci Merci. It was a real pleasure designing your trip to Kruger / Johannesburg and Cape Town and meeting you in Cape Town.

Yes security is paramount for us when traveling in SA and we understand how important it can be for our guests especially when coming from super safe countries such as Canada.

We would love to welcome you again in SA and show you new parts or in neighbouring countries such as Namibia, Botswana or Victoria Falls maybe?

Anyway, you know where we are :)

Thank you again and see you very soon we hope.

xxxx

François & JD

PS: Special Thank you from the choir "Isibane Se Afrika" for all the bags you left for them full of clothes, stationery and sanitary products. They were over the moon :)

Rated 5 out of 5 stars

Thank you for all the fun!

Met JD and Francois in Timbavati private game reserve, during our holiday in South-Africa. During one of the game drive they told us they have their own travel agency called 'The Travel Cafe Cape Town'. They asked if we wanted some tips for the rest of our travels. So we said: 'sure!'.

From there on they helped us out so much. From activities to restaurant tips (they even made reservations for us, so we could get the best table available), got us a wonderfull route through the peninsula of Cape Town and tipped us an excellent paragliding pilot to cross that of our bucketlist.

Also met them again in cape town for some drinks. It was great spending some time with them again!

They brought so many extra to our holiday and made it something special.

If you considering travelling to Africa, contact them! I'm sure it will be a holiday like no other.

September 18, 2019
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much for taking the time to write this message Frank, we really appreciate it. Was lovely getting to know you and Amanda, and so thrilled that a chance meeting on safari could turn into a budding new friendship. Please come and visit us again soon in Africa - there are so many more beautiful places we'd love to share with you :-) All the best, JD

Rated 5 out of 5 stars

Thanks a whole lot for a lovely…

Thanks a whole lot for a lovely experience! Nothing but perfect service from start to end. Will surely use them again.

July 9, 2019
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much. It was a real pleasure

Rated 5 out of 5 stars

Where to start...Wow

Where to start.... Wow
Our first trip to South Africa beautifully arranged and crafted by JD and Francois using their considerable experience and expertise.

6 stunning and unique destinations in 3 perfect weeks, travelling the garden route in all its glory. Travel cafe Cape town perfectly tailored all our likes into a trip of a lifetime, and many new experiences that we loved too. Their love of their home town shows in every single detail making us love it too.

From exciting adrenaline rushes to peaceful sunsets and everywhere in between. We loved every minute. Their recommendations for restaurants, bars and shops were totally perfect for us. All tastes catered for in a new and exciting ways. Experiencing the history and culture first hand is a memory we will treasure always.

Cape Town is an incredible place. JD and Francois have showed us just how incredible.

Thank you so much. You Rock x

April 11, 2019
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much for your beautiful and heartfelt review Gaynor, we really appreciate you taking the time. It was nothing short of a pleasure to design a beautiful holiday for you and your family, and it's always nice to hear our passion shows in everything we do.

We loved the challenge of finding a perfect balance between the needs and expectations of different people - like your boys and hubby wanting lots of adrenalin activities and you after some relaxed time on the beach. Please do come back and visit us again soon to explore another part of our beautiful continent :-)

Rated 5 out of 5 stars

My wife and I had a fantastic 3 weeks…

My wife and I had a fantastic 3 weeks in South Africa thanks to the wonderful itinerary especially tailored for us by JD and Francois, it was just PERFECT. We have been to South Africa before but this trip was so much better due to the detailed preplanning, every item taken care for us in advance.
Travel Cafe gave us first class treatment and ensured we had the same for all our trip, they could not have done any more.
What a beautiful country and thanks to Travel Cafe we got to visit great venues.
PERFECT in every way, thanks JD and Francois for making our trip a truly memorable Adventure.
See you again
Mike and Bobbi

March 6, 2019
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much for your beautiful words Mike and Bobbi. Although we definitely felt the pressure because you had been to SA several times before I am thrilled that we were able to share with you some special finds off the well trodden path and that you enjoyed the adventure we designed for you so much. We can't wait to share even more of South Africa and the rest of the continent with you. Warmest regards, JD

Rated 5 out of 5 stars

Truly frantastic epxerience, they know how to make your holiday amazing!

Francois and JD are true hosts for your travels in SA. They have made a great itinerary for us, completely tailored to our style and wishes. From the very beginning all felt truly professional and personal at the same time. they listen very careful and present a great proposal, the timing was perfect, the places we went to were amazing and really everything is being taken care of. Also during our trip Francois and JD kept an eye on us, were always available for questions, additional reservations or tips. truly amazing service!
We would certainly recommend their services, and whenever we go back to (South) Africa, we certainly call out to them first!

December 27, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much Elvier and Yves for your lovely recommendation. We always want to be sure that our guests feel they are in the driving seat in terms of budget, timing, level of accommodation and activities. Please come back soon as South Africa has many other parts to visit :). Take care and once again thank you very much for booking your South African trip through The Travel Cafe Cape Town. François

Rated 5 out of 5 stars

Best holidays of my life

François and JD organised an amazing trip in South Africa for myself and a friend of mine. They are a customer focused approach agency, as before planning any kind of trip they listen to travellers and look for what their needs are. they plan a trip that can be amended until their client isn’t fully happy with it. Once the trip is agreed through calls or emails, François and JD will share it on a fantastic APP from where anything can be found: from the itinerary, to contacts, up to vouchers of events/experiences or reservations made. Everything is well organised and I strongly suggest contacting The Travel Cafe Cape Town if you are planning to visit any part of South Africa or if you fancy visiting Namibia, Botswana, Victoria Falls, Mozambique and Tanzania. Francois and JD are always there for you if you need help or any suggestions. They are competent in what they do, and I strongly suggest hanging out with them if you go to Cape Town, as you will spend an AMAZING evening with their company.
Huge thank you for one of the best holidays I have had in my life.

XX
Elisabetta

December 16, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much Elisabetta for your lovely message. JD and I love what we do and we think it transpires in our itineraries and trips we design for our guests. For us, it's super important that our guests feel they are in the driving seat from the day they get in touch with us. We only do personalised travel so it's important we get to know them before designing their dream trip  . We are thrilled you enjoyed our service and it was indeed so much fun meeting you and getting to know each other even more. We hope to see you soon again as South Africa has so much more to offer than just Cape Town and the Garden Route. Please come back soon. In the meantime, have a great Christmas with your friends & family and we wish you a prosperous New Year 2019. With love. xxxx. François & JD

Rated 5 out of 5 stars

Thank You The Travel Cafe Cape Town

What else to say rather than a HUGE thank you for your great work, guys you have been amazing not only regarding the planning of every single things we did in South Africa, but also to have been every single time we needed there for us. You made us feel sicure in each excursions, trips we took. always available to give us new tips, directions and suggestions to make this trip unforgettable, you helped us to make it like that. You said you were kind of "young" in this business, i say you are more than qualify to take your business further.
If you ever plan to take a trip in South Africa calling The Travel Cage Cape Town is a MUST to call and ask them to organise your trip, you won't regret it!
Francois and JD thank you, you are in my heart as your lovely South Africa is.
M

December 16, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you Marco for your lovely review. Yes we are still a young company but definitively passionate about what we do. That's for sure and we think it's what makes us different. We enjoyed it so much organising your first time in South Africa with your accommodations, activities and car rental. It was so nice also to have diner with you guys at one of our favourite restaurant in Cape Town :). Let's keep in touch as it would be nice to meet up again. And please come back anytime. We would love to show you other parts of the country or the neighbouring countries :). Until then, have a great Christmas and NYE :). XXXX. François & JD

Rated 5 out of 5 stars

We enjoyed a fantastical experience in…

We enjoyed a fantastical experience in Cape Town!!! We wanted to make different changes depending on the weather and Francois was always well disposed to our requirements, proposing new activities with a very well knowledge about them. Thanks a lot to Francois and the staff of The Travel Cafe Cape Town for designing our journey to Cape Town!!!

November 19, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you Alberto for your recommendation. I truly enjoyed organising your trip from flight booking, accommodation, transfer and activities in Cape Town. It was also really nice meeting you & your wife and sisters in law in person.

I hope you'll come back soon so we can show you other parts of South Africa such as the Garden Route or the Kruger Park or maybe you could be tempted by a safari in Botswana or a visit of the Victoria Falls :).
Anyway, you know where we are and we hope to stay in touch. Take care Alberto!

François

Rated 5 out of 5 stars

Wonderful,Unique and Memorable!

We had an absolutely unique and memorable experience in South Africa thanks to the care and passionate attention to detail the team at The Travel Cafe Cape Town delivered in the way they put our dream holiday together. They organised an outstanding itinerary ticking all our boxes and requirements, every thing booked perfectly but with the ability to optimise (i.e. change :-) our activities to suit the weather, our wishes or new requirements. They use a clever little App that guided and supported us during the 2.5 weeks of travel in their beautiful country but were on hand at any time to answer questions or help us with our needs. We could not wish for a better or more personal experience and would have no reservations in recommending their services to anyone who want to have the holiday of their life in South Africa!

November 19, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much for your beautiful review Francesca, and for trusting us to design a beautiful holiday for you and Tim. We pride ourselves in our ability to be flexible and to flow with any changes and adapt accordingly, and I'm happy we could work around the (rather volatile) weather of the Cape ;-) Please come and visit us again soon! Warm regards, JD

Rated 5 out of 5 stars

We had a fantastic time!!!

We spent a week in CT and had an amazing time!! Thanks to Francois and JD for their hospitality and extensive knowledge of the area.It was really great that we just told them what we wanted do and they organised everything. We highly recommend them!!! Asher & Karl

November 11, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you Asher & Karl for taking the time to write us a review. It was great spending time with you and helping you out with your organisation with activities and car rental. Hope you'll come back soon to other parts of South Africa that you couldn't visit or in the neighbouring countries! Let's keep in touch. François & JD

Rated 5 out of 5 stars

One of the best holidays we have ever had ✌🏻

My family and I have just come back from Cape Town where we spent 5 days organized by The Travel Cafe Cape Town. Francois and JD are true professionals and have taken care of all details of our break.Being a family of 4 with a child with a special needs, we felt reassured that our activities and sightseeing were appropriate and comfortable for everyone in the family. We generally like to avoid the heavy touristy areas but instead we prefer to fully experience the local culture and way of life. François and JD extensive knowledge of the area made our holiday ultra special recommending some true hidden gems...From Lions Head to Table Mountain to Boulders Beach to Cape Point, amazing food,great wine and most of all, buzzing energy and very friendly people. We had a fantastic time and every little detail of each day was taken care of. ..we will definitely go back to South Africa and highly recommend The Travel Cafe with no doubt! Thank you so much!

November 7, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much Katia for taking the time to write us a review. We truly enjoyed having you here in Cape Town and organising your family holiday with your children. We hope you enjoyed experiencing what locals usually do but of course the iconic sightseeings as it was your first time in Cape Town.

There's so much more that you haven't seen in South Africa so I can't wait for you guys to come back so I can show you another side of South Africa especially the wild life :). Let's keep in touch and say hi to your husband and children from both of us. François & JD

Rated 5 out of 5 stars

Just returned from a trip of a life…

Just returned from a trip of a life time to Sa.
JD and the team made sure we got the most out of our trip from accommodation, sight seeing, entertainment and travel. From start to finish everything went smoothly and we thourouly enjoyed every minute and have so many memories and experiences. We even made the most of some of their recommendations in between our bespoke trip.
I can't thank you all enough for helping us to have a fabulous holiday. I am sure that I will be contacting you in the future for yet another first class service.

October 30, 2018
Unprompted review
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Reply from The Travel Café Cape Town

It was an absolute pleasure working with you to design your holiday Mandy, and arranging such a special township visit was the highlight for me :-) Thank you for trusting us with your very special trip, and hopefully we'll see you back sometime very soon in South Africa, Namibia, Botswana, Victoria Falls or Tanzania. Big hug, JD

Rated 5 out of 5 stars

5 star service for every budget

JD and Francois planned an amazing family holiday to South Africa for us. They managed to pack in a wide variety of things to see (wine lands, safari, city, coast) without the trip being too rushed. We were travelling with a toddler, which presented a challenge as not all hotels and guesthouses accept young children. The Travel Cafe embraced the challenge and found us some magical places to stay. They also worked with our budget, finding options to save in one location so that we could splurge on the safari. We enjoyed the planning process and were always kept informed and given options to choose from. The personalised itinerary they made us contained wonderful tips for days out, restaurants and places to stop on the journey. I thoroughly recommend their service to everyone!

October 30, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Your kind words mean so much Suze, thank you! We loved putting a family-focussed trip for the three of you. We are especially thrilled that we were able to save you time and effort by tailoring your holiday to your unique needs and requirements. Please come visit us again soon, there is SO much more to discover and enjoy! :) Hugs, JD

Rated 5 out of 5 stars

Excellent service and great…

Excellent service and great recommendations!!!

We went to Cape Town for our nephew's wedding The people from The Travel Cafe are really professional and took care of all the needs we had and they really made our trip awesome. Special mention to François who was always available to help us and clear all our questions even during week ends.

October 27, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much Marta. Sorry for the late reply but we've been super busy. I hope you will come to see us again soon or maybe in Botswana, or Namibia or Tanzania? You know where to find us :). François

Rated 5 out of 5 stars

We had a dream holiday to South Africa…

We had a dream holiday to South Africa in mind and the travel cafe excelled all of our expectations! Would highly recommend to anyone! Everything was so organised and made our trip really easy. The trips that we booked through JD and the team were so personal and intimate, we thoroughly enjoyed every minute! The accommodation we stayed at were all spectacular in there own ways and the recommendations for days and restaurants etc ensured that we got the most out of our time.
Will definitely ask these guys to plan our next trip!!
12/10 ✔️✔️ 💜
Thank you for the best experience 😊

October 27, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Thank you so much Lisa! Nothing makes us happier than sharing this beautiful region with our guests and we really do our best to understand your unique needs and to design your itinerary around that - rather than just a bunch of generic one-size-fits-all suggestions. It makes it all worthwhile when we hear how happy you were with our service. Here's to another trip - VERY soon! :)

Rated 5 out of 5 stars

Amazing service!

This is way more than a traditional travel agent!
Lovely people and only great recommendations matching all ur requirements or restrictions. Very professional and very efficient. Anything you need or want to know, just ask. You will get answers and more than what you expect. They don’t charge any extra fees vs prices you would pay directly. Travel café aims to help organise ur trip and encourage tourism in South Africa and some other African countries.you will get customized advice and support and you will have the opportunity to discover a lot. Highly recommended weather you like standard activities or non mainstream ones. Get in touch, assess, you’ll not regret it.

October 19, 2018
Unprompted review
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Reply from The Travel Café Cape Town

Oh wow, thanks so much Narjess. It was an absolute please and privilege to welcome you and Ali to Cape Town and to share our local knowledge and insight with you. We know you didn't have loads of time to waste trying to figure everything out on your own, so we're super pleased we could help you "hack" the best there is in CT and surrounds in the time you had :) Can't wait to welcome you back to our beautiful country - or maybe next time to Namibia, Botswana, Vic Falls or Tanzania? :)

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