The Tshirt Mill Reviews 

686
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Good value, great prices and timely service considering the pandemic and Xmas all at once. Would be good to have a person to speak to to guide the newbie. Only a small thing, our logo is above expec... See more

Rated 3 out of 5 stars

I had two different designs printed both to Mens 2XL - they were different makes of shirt but figured sizing should be the same however one was a fair 2XL and the other look more like a 4XL. I haven't... See more

Rated 5 out of 5 stars

Just excellent - amazing service, quick turnaround, great communication. Even during the wild flooding in Brisbane they kept in contact with me letting me know about the difficulties there with a ca... See more

Rated 3 out of 5 stars

Good experience with website and ordering. Turnaround time was 14 business days. T-shirt and print came exactly as ordered however after 1 wash the print on the back of the shirt was cracking and peel... See more

Company details

  1. Screen Printer

About The Tshirt Mill

Information provided by various external sources



About us

Our mission is dead simple; make it quick, easy and affordable to be an individual. Think state-of-the art equipment, quality products and kick arse staff that know the business back to front, inside out (that was a t-shirt pun, people!).

We’re an innovative, Australian-owned creative printing hub. We’re so into t-shirts that when we’re not printing them, we’re off scouring the globe for ways to make t-shirts more awesome.



finsol

Contact info

3.6

Average

TrustScore 3.5 out of 5

686 reviews

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3.6

All reviews

(686)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

If you want your custom tshirts to arrive late, with zero customer service, pick The T-shirt Mill

I ordered 5 custom t-shirts from The T-shirt Mill for a 70th Birthday on 28th May. Confirmation emails were late to arrive, response times to my emails were non-existent and it was the only channel to reach them. Definite flag that this company had no processes in place to streamline orders or provide customer service. I sent them an email specifying I needed them by 19th June, thinking 3 weeks was enough time to print and deliver. I was not informed this date was not possible as they did not return my email. And of course, it was not possible. I chased them on the evening of the 16th and received an auto-confirmation on the 17th that it has only just been shipped that day (Friday). T-shirts are now useless if we cannot use it for it's intended purpose for Sunday 19th June. I have received no response to any of my emails regarding this issue. Their shipping confirmation email included "If however, you’re disappointed in us, just let us know and we’ll fix it, pronto." That too is a lie, as I have yet to receive any kind of communication from them acknowledging their blunder. What a waste of $190. Do yourself a favour, and order somewhere else where you can CALL and receive good customer service. The T-shirt Mill ain't it!

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great company.

Great experience, the site was easy to use. The correspondence from ordering to receiving the goods was informative, concise and accurate. Arrived within the timeframe and quality was great. Everyone admires them, thank you, we’re very happy!

June 12, 2022
Rated 4 out of 5 stars

Well printed

Well printed, it's what I wanted.
Would have been ideal if the back design could have been printed higher than what it was limited to.

June 8, 2022
Rated 3 out of 5 stars

Good service but print was cracking and peeling after 1 wash…

Good experience with website and ordering. Turnaround time was 14 business days. T-shirt and print came exactly as ordered however after 1 wash the print on the back of the shirt was cracking and peeling. If I ordered again I would maybe look for different printing options that might be more hard wearing.

June 6, 2022
Rated 4 out of 5 stars

One shirt of two sat well

One shirt sat well, (RTP Apparel) the other is a baggier shirt (Stedman) which doesn't sit as good. I can’t wear the larger one also as the print sits too low on the shirt and it looks strange. Would sit well on a male though. Nice artwork though, Island Vibe Festival.

June 4, 2022
Rated 2 out of 5 stars

Late order and some print quality issues

My order was late and the print quality was excellent on some garments and average on others. I didn’t receive an email confirmation of payment when I paid, and had trouble with the website and tracking. I had to call several times to make sure my order was coming and I have the impression that it may have slipped through the net.

June 1, 2022

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