The Tshirt Mill Reviews 

686
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Good value, great prices and timely service considering the pandemic and Xmas all at once. Would be good to have a person to speak to to guide the newbie. Only a small thing, our logo is above expec... See more

Rated 3 out of 5 stars

I had two different designs printed both to Mens 2XL - they were different makes of shirt but figured sizing should be the same however one was a fair 2XL and the other look more like a 4XL. I haven't... See more

Rated 5 out of 5 stars

Just excellent - amazing service, quick turnaround, great communication. Even during the wild flooding in Brisbane they kept in contact with me letting me know about the difficulties there with a ca... See more

Rated 3 out of 5 stars

Good experience with website and ordering. Turnaround time was 14 business days. T-shirt and print came exactly as ordered however after 1 wash the print on the back of the shirt was cracking and peel... See more

Company details

  1. Screen Printer

About The Tshirt Mill

Information provided by various external sources



About us

Our mission is dead simple; make it quick, easy and affordable to be an individual. Think state-of-the art equipment, quality products and kick arse staff that know the business back to front, inside out (that was a t-shirt pun, people!).

We’re an innovative, Australian-owned creative printing hub. We’re so into t-shirts that when we’re not printing them, we’re off scouring the globe for ways to make t-shirts more awesome.



finsol

Contact info

3.6

Average

TrustScore 3.5 out of 5

686 reviews

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No recent history of asking for reviews

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3.6

All reviews

(686)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Ten out of ten

These guys were easy to deal with from start to finish. A great online system which was simple to use and had heaps of options. All instructions were clear and there were regular email updates. Ten out of ten!

May 31, 2022
Rated 5 out of 5 stars

Very happy

We ordered the T-shirt for my nephews birthday present and we were very happy with the quality, size and the colour. After washing it has kept its shape and the image is still in good condition.

May 29, 2022
Rated 2 out of 5 stars

T-Shirt Mill Review

Hey there T-Shirt Mill!

Firstly, I liked to say the quality of the products you produce with AS Colour have always been great. Good quality, long lasting and the website function to create your own products is fantastic. I would highly recommend that.

However, there have been numerous issues with ordering and customer service. Firstly, when it comes to ordering, more transparency is needed. When you order a shirt and creation online, there isn't information around waiting or order times. I have previously ordered and assumed I would get my order within a week or two, only to email and find out a few weeks down the track that the stock wasn't in. I believe you should be up front and say online that you don't have the stock on hand before I ever make payment for my order.

Secondly, the customer service upon picking up the order is unpleasant. When you walk into the shed, you aren't greeted and normally, one of the staff are on the phone (which is understandable). However, when they get off the phone, the demeanor is one of annoyance, as if we had interrupted their day. Again, it is understandable that it may be a slight inconvenience to get a persons order, but it is part of the job.

These problems, I believe, are easy to rectify and It is a shame because the work you guys do is great. More than happy to chat further if needed.

May 26, 2022
Rated 4 out of 5 stars

Great quality

Great quality clothing, super happy with the printing! Took quite a while to be made and shipped, but worth it.

May 25, 2022
Rated 5 out of 5 stars

Quality over quantity

The print quality of the designs is the best I have seen and tested from a lot of the sites along with great quality tees so kudos to the Mill :)

I know a lot of the templates don't allow for wider prints due to the machines but would love if it could cover more of the shirt front or back.

May 23, 2022
Rated 2 out of 5 stars

Selected the fastest production and…

Selected the fastest production and delivery option, arrived 3 weeks too late because their staff had covid - no reimbursements, credits or anything, just a sorry deal with it. Couldn't even login because their online system to check order status doesn't work, and there's nobody who'd pick up for questions which was incredibly frustrating.

May 16, 2022
Rated 3 out of 5 stars

Very disappointing

Very disappointing. I was quoted 10-14 business days for delivery. After more than 24 business days, 5 emails and 3 phone calls the t shirt miraculously arrived via express post.

May 14, 2022

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