Thevacshopbrighouse Reviews 

182
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I used their website to buy a reconditioned Dyson V8 cordless. When I phoned and queried if my order had been placed, received very friendly advice on what I had done wrong and talked me through what... See more

Rated 5 out of 5 stars

Knowledgeable guys with great enthusiasm for their work. Cleaner returned looking like new after having a service. Explained that the filter could be machine washed - which previously had been told on... See more

Rated 5 out of 5 stars

Superb 1st experience with the Vac shop. Had a few problems with my Shark vacuum cleaner which I couldn't resolve. As soon as the Vac shop guys saw it they knew what the problem was. It was re... See more

Rated 5 out of 5 stars

Our Vac was ready after only 24 hours despite expecting it several days later. It had been stripped and cleaned, smelt beautiful, was in pristine condition once more, and had stopped that awful screec... See more

Company details

  1. Vacuum Cleaner Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Appliance Store
  5. Vacuum Cleaner Repair Shop

Written by the company

Welcome to the vac shop brighouse we are a small independent business that specialise in the sales, repair and servicing of all major brand vacuum cleaners the market has to offer. if we don't stock it or can't source it its not worth having!


Contact info

4.8

Excellent

TrustScore 5 out of 5

182 reviews

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4.8

All reviews

(182)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best service ever

I went down with my Dyson vac which had blown up the day before (smoke came out whilst I was using it). I explained what had happened and the guy knew straight away what it was. He told me a brand new motor, new filters and a full service it would be ready in a couple of days. I rang my husband, he said go for it. I received a phone call to say it was ready for collection and my goodness, it’s just like the day I bought it over 15 years ago.
I would recommend this company to anyone as they do not rip you off or tell you untruths to get more money out of you.

October 2, 2023
Rated 5 out of 5 stars

Great service

Great service, friendly staff. Now my hoover is like new again! Would definitely recommend.

September 25, 2023
Rated 5 out of 5 stars

Really helpful

Really helpful
Had all the parts needed in stock
Repair promised within 48 hours
Repair completed in 24 hours
Would definitely recommend to family and friends

Thank you

September 20, 2023
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service. Great knowledge of vacuum cleaners and was able to give me the best advice on what vacuum would be best for my home.
Very friendly and very helpful. Would defiantly recommend The Vac Shop to anyone who is looking for a vacuum service or to buy.

September 13, 2023
Rated 5 out of 5 stars

Super helpful

Super helpful, got told by a different vac shop I couldn't fix my vac and have to buy it brand new as it was not able to be fixed, so I rang the vac shop to ask 1st before purchasing a new vac and he managed to fix my vac for £25!!!! Can tell thetr out to help you not money grabbing like some vac shops! Highly recommend.

September 12, 2023
Rated 5 out of 5 stars

great service

quick ,prompt service very reasonably priced and knowledgable

September 6, 2023
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Reply from Thevacshopbrighouse

Thanks for taking the time to leave us a review :)

Rated 5 out of 5 stars

Excellent 5* service

Excellent 5* service. My Dyson DC33 came back looking brand new again! Friendly and professional staff, competitive and fair prices.

September 5, 2023
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Reply from Thevacshopbrighouse

Thanks for the super review! Happy Vacuuming :)

Rated 5 out of 5 stars

I called about an old hoover junior…

I called about an old hoover junior which they don't cover BUT they gave freely, enthuisiastically and helpfully of their time and knowledge to put me on the right track to a solution. Definately my first port of call for vacs in the future

July 19, 2023
Unprompted review
Thevacshopbrighouse logo

Reply from Thevacshopbrighouse

Appreciate the review! we do try our best to help when anything to-do with vacuum cleaners weather or not if we can personally help.

Rated 5 out of 5 stars

Dyson repair

Absolute great service. Works like new
Will definitely recommend yourselves

March 13, 2023
Unprompted review
Thevacshopbrighouse logo

Reply from Thevacshopbrighouse

thanks for review!

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