I used their website to buy a reconditioned Dyson V8 cordless. When I phoned and queried if my order had been placed, received very friendly advice on what I had done wrong and talked me through what... See more
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See what reviewers are saying
Knowledgeable guys with great enthusiasm for their work. Cleaner returned looking like new after having a service. Explained that the filter could be machine washed - which previously had been told on... See more
Superb 1st experience with the Vac shop. Had a few problems with my Shark vacuum cleaner which I couldn't resolve. As soon as the Vac shop guys saw it they knew what the problem was. It was re... See more
Our Vac was ready after only 24 hours despite expecting it several days later. It had been stripped and cleaned, smelt beautiful, was in pristine condition once more, and had stopped that awful screec... See more
Company details
- Vacuum Cleaner Store
- Appliance Parts Supplier
- Appliance Repair Service
- Appliance Store
- Vacuum Cleaner Repair Shop
Written by the company
Welcome to the vac shop brighouse we are a small independent business that specialise in the sales, repair and servicing of all major brand vacuum cleaners the market has to offer. if we don't stock it or can't source it its not worth having!
Contact info
8 Bramston Street, HD6 3AA, Brighouse, United Kingdom
- 01484937455
- sales@thevacshopbrighouse.co.uk
- www.thevacshopbrighouse.co.uk
I used their website to buy a…
I used their website to buy a reconditioned Dyson V8 cordless. When I phoned and queried if my order had been placed, received very friendly advice on what I had done wrong and talked me through what to do next. Item was then correctly ordered and very promptly despatched. Received an as good as new Dyson for a very competitive price. Excellent service from a small business, very happy to recommend.
March 16, 2026
Unprompted review
Brilliant customer service
Brilliant customer service. Very friendly staff.
June 16, 2025
Unprompted review
Very friendly and helpful service
Very friendly and helpful service, initially called with a repair but ended up buying a refurbished Vac for a great price
January 24, 2025
We efficient and friendly service .
January 17, 2025
Service and sales fine; diagnostics poor
Took in my dyson v12 with intermittent power fault. Told 100% needed new filter and service. Despite saying that the filter had been replaced. Picked up. Fault not sorted. Went back. Now told its either the trigger unit or motor. Next day told its trigger unit - should be back (a week ago). Now just saying we will tell you when the part arrives.... I'm still waiting. Very, very unhappy customer!
Update - The Dyson sorted, but everyone unhappy. Turned out that the original diagnosis was incomplete. The quote was therefore wrong, and the unit wasn't checked before being handed back hence, the fault remained. Second time the diagnosis was also incomplete as it turns out the motor required replacing! So it ended up costing me twice, and they had to discount the repair as well because of this.
December 2, 2024
Unprompted review
Good
Efficient. Clear and concise: no technical mumbo jumbo.
Reasonable cost.
Will use him again
December 10, 2024
The service at The Vac Shop is…
The service at The Vac Shop is outstanding. I am a regular. I have bought refurbished vacs here, and had mine and my friends vacs serviced. i can highly recommend.
November 29, 2024
Great company
Three vacs, three days! Great condition refurbished V7 for my mum, partial upgrade for one of mine and recondition and service for another. Efficient service and turnaround and good prices. Hurray for a company actually fixing things in a world of throwaway culture.
October 30, 2024
Read all the good reviews online
Read all the good reviews online, I only needed a new plug for my Shark vacuum and was suprised how cheap it was to fix. Both guys were really nice and was done really quick. I will definitely use them again and would highly recommend
October 4, 2024
Excellent service
Excellent service, diagnosed the problem with my hoover and fixed it within a day. Good value for money
September 25, 2024
Excellent service
Courteous, professional well informed staff. Very prompt service. Reasonable price. Vac is now like new!
Thank you!
July 31, 2024
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