THE best prices for quality cupcake boxes. My wife recently tasked me with finding cupcake boxes in bulk that she could use for her small catering business. Through a lot of searching I found The Van... See more
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Review summary
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Great company. I had an issue with a crushed cake drum that was dealt with promptly and efficiently. Always use VV although I feel a £50 spend for free delivery is high compared to another company. Al... See more
Company replied
Everything was easy to find on the website and they let me know straight away when something was out of stock and the refund was immediate. All the items were as they looked in the picture and as desc... See more
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Great company. Always order from vanilla valley when i need cake decorating supplies. Good packaging of items and ive never had any issues. I usually order items once a year for decorating my children... See more
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Company details
- Cake Decorating Equipment Shop
- Bakery Equipment
- Baking Supply Store
- Craft Store
- Hobby Store
- Kitchen Supply Store
Written by the company
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Written by the company
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Contact info
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, United Kingdom
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4.7
Excellent
13K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The product ordered was excellent…
The product ordered was excellent (vanilla butter icing & colour paste ) East to use & tasted great too.
August 2, 2026
Reply from The Vanilla Valley
Hello Angela,
We are so pleased to hear that you are happy with the products. Thank you for your review 😊
Renshaw icing
Ordered Renshaw icing on next day delivery. Arrived well packed and on time. Vanilla valley, my go to everytime. Highly recommend for all your baking needs.
August 2, 2026
Reply from The Vanilla Valley
Hello Helen,
We’re delighted to hear that your Renshaw icing arrived well packaged and on time with our Next Day Delivery service.
It means so much to know that Vanilla Valley is your go to for all your baking needs! Thank you for your lovely review and custom 😊
Reply from The Vanilla Valley
Hello Jen,
We’re delighted to hear that you’re very pleased with your order. Thank you for your review 😊
Reply from The Vanilla Valley
Hello Maria,
We’re delighted to hear that you love VV and are happy with our service. Thank you for your lovely review and custom 😊
Reply from The Vanilla Valley
Hello Sharon,
Thank you for your review😊 We’re delighted to hear that you’re happy with the quality of our products and our fast delivery.
Reply from The Vanilla Valley
Hello,
We’re delighted to hear that you were happy with the range of products and our fast delivery service. Thank you for your review 😊
Reply from The Vanilla Valley
Hello Michelle,
We’re delighted to hear that your gumpaste roses arrived safely and were well packaged. Thank you for your review 😊
Simply the very best, better than all the rest.
Whenever I shop with my lovely VV, I get the best. I can buy a large amount or like recently, only two items, but I always get the best of service. Oftentimes, my order arrives if not the next day, then certainly within two to three days. There has never been a time when they haven't got everything I've wanted. They're simply the very best there is.
July 30, 2026
Reply from The Vanilla Valley
Hello Dawn,
We're delighted to hear that you've consistently received the level of service we strive to provide, whether you're placing a large order or just purchasing a couple of items. It's fantastic to know that our product range and delivery service continue to meet your expectations. Thank you for your lovely review and custom 😊
Reply from The Vanilla Valley
Hello Gracy,
We're delighted to hear you had a very good experience and that your order arrived quickly. Thank you for your review 😊
Good selection of items available and…
Good selection of items available and Prompt delivery
July 30, 2026
Reply from The Vanilla Valley
Hello,
We're so pleased to hear you enjoyed our selection of items and our prompt delivery. Thank you for your review 😊
Fantastic customer service
Fantastic customer service. Orders are frequently shipped out and received faster than expected. I did have an issue but it was resolved right away, thank you.
July 27, 2026
Reply from The Vanilla Valley
Hello,
We're delighted to hear that your orders have consistently arrived faster than expected. While we're sorry you experienced an issue, we're glad our team was able to resolve it quickly. Thank you for your review and custom 😊
Great items fast delivery .
July 27, 2026
Reply from The Vanilla Valley
Hello Scott,
We're delighted to hear that you were happy with your items and our fast delivery. Thank you for your review 😊
Quick delivery
Quick delivery. I can't comment on the cupcake number boxes as I am not using them until next month.
July 26, 2026
Reply from The Vanilla Valley
Thank you for your lovely review! We’re so pleased to hear your order arrived quickly. We hope you love the cupcake number boxes when you use them next month, and we’d be delighted to hear what you think then! 😊
Reply from The Vanilla Valley
Thank you so much for your fantastic review! We’re thrilled to hear that your first experience with us was such a positive one.
Good service
Easy to order competitive prices and fast delivery
Would use again
August 5, 2026
Unprompted review
Reply from The Vanilla Valley
Hello Janet,
We're delighted to hear that you found our website easy to use, were happy with our competitive prices, and received your order quickly. Thank you so much for your review 😊
Reply from The Vanilla Valley
Hello,
We're delighted to hear that you're pleased with our products and the quick delivery. Thank you for your review 😊
Reply from The Vanilla Valley
Hello,
Thank you for your review 😊We're delighted to hear that you found our service professional and that you were pleased with the delivery. Your feedback is greatly appreciated, and we'll be sure to share your comments with the team.
Extremely pleased with my order
Extremely pleased with my order, the price and quality was perfect 👌🏼
July 27, 2026
Reply from The Vanilla Valley
Hello Fiona,
We're thrilled to hear you're extremely pleased with your order and that the price and quality met your expectations. Thank you for your review 😊
Reply from The Vanilla Valley
Hello Alison,
We're delighted to hear you were happy with our service and quick delivery. Thank you for your review 😊
Cake boxes/ cake drums
Easy to find what was needed on the website, fast delivery and good quality items
July 26, 2026
Reply from The Vanilla Valley
Hello Jacqueline,
We're so pleased to hear that you had a great experience shopping with us and that everything arrived quickly and met your expectations. Thank you so much for your review 😊
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