Have been coming to VapeCo for years and they know exactly what I want and when i want it. Staff have always been so friendly and welcoming and only advise what's best not what they feel like they can... See more
Company replied
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See what reviewers are saying
Deliver to Ireland { 2 working days} 5☆ , Unbelievable how fast the delivery was , packaging / products arrived in perfect condition 5☆ , bar juice 5000 TRUST ME , IF YOU LIKE THE PODS , YOU'RE GOI... See more
I'm really pleased with the personal touch I received from The London Vape Company. I did a live chat to ask for some advice and the person I spoke to was really knowledgable and was able to recommend... See more
Fast dispatch, I only use two vape companies The London Vape Company and one other, they are all I trust and there is nothing I can give as a negative. If you need your vape kit quick for whatever rea... See more
Company details
Information provided by various external sources
The London Vape Company was launched in March 2014 from our shop in East Barnet. Within just a few short months we developed a thriving community of vapers who trust in our knowledge, our advice and our products to help them to quit smoking and start saving. But we’re not resting on our laurels – we’ve gone digital with our new online shop to offer our full range to a wider national audience, and we now have five stores located in London, East Barnet, Enfield Town, Holloway Road Camden Town and Kingston.
Contact info
102 East Barnet Road, EN4 8RE, London, United Kingdom
- 03300535566
- hi@thevape.co
- www.thevapecig.co.uk
4.9
Excellent
1K reviews
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Site was easy to use ,ordering was…
Site was easy to use ,ordering was simple my order came really quickly will be using again
May 1, 2023
I'm sorry but this is my experience
I'm sorry but this is my experience. (they are wonderful, clean place, friendly staff, good products)
but unfortunately in the UK they don't vape tobaccos and creams (the serious ones I say...) and therefore I have to give 1 star, because every time I have shopping I can't find anything. But this story is like this everywhere, if you like fruity ones You're in heaven, if instead you like distilled, creamy, tobaccos, vape 50/50pgvg.... it's better that you lock yourself in the bathroom and start cry
May 2, 2023
Great products and service as usual.
April 2, 2023
You have a young lady called murry that…
You have a young lady called murry that works in your Enfield store she is the most helpful person I have come across regarding vapes juices she is Brillant so helpful really knows her stuff lovely person she is a credit to you ,
April 2, 2023
Reply from The London Vape Company
Morning Matt, thank you for this great review. Murray is going to be so pleased to hear this feedback. She is a great member of the team!
Prompt delivery
March 28, 2023
I want to get my money back and cancel…
I want to get my money back and cancel my order but nobody will contact me back
April 1, 2023
Reply from The London Vape Company
Hello Blake, as explained to you in the response to the Live Chat Ticket you submitted on Saturday, your online order was cancelled as requested. As we did not process your order prior to cancellation, no funds have been taken by us, although they may be held in lieu by your banking provider between 3-5 working days. As you placed your order over the weekend, your banking provider may not have released your funds yet, and a quick call to your bank often resolves the issue sooner if needed prior to the standard 3-5 working days.
Excellent and super fast delivery
March 30, 2023
Enfield shop so helpful
Regular purchases were supplemented by an additional vape having requested advice re products. Attributes of products clearly explained and extra help with a demonstration. Very pleased with ease and level of service.
March 27, 2023
Amazing place and so many choices for E…
Amazing place and so many choices for E liquids all staff members are very friendly
March 2, 2023
Reply from The London Vape Company
Hi Julie, thank you for this amazing review. Look forward to seeing you again.
First visit
Visited the Enfield branch for the first time since the New Barnet branch was closed down. Was an overall pleasant experience, service and staff.
February 2, 2023
Reply from The London Vape Company
Hi Cos, thank you for making the journey over and appreciate the continued loyalty to Vape Co.
1000000% lovely experience
Such wonderful customer service, staff are always knowledgeable each and everytime I’ve gone into store.
January 28, 2023
Good product, great customer experience
Pretty good product delivered promptly. Very fast and efficient customer service through online message service.
January 27, 2023
Helpful and polite young lady ( sorry…
Helpful and polite young lady ( sorry not very good with names. I had a lovely welcome and felt very welcome. Lovely seeing easy Barnet staff at enfield. Well done 5*
January 28, 2023
Great efficient service and response on…
Great efficient service and response on online order.
January 20, 2023
Great product some batteries unavailable
Great product.
Some aspire batteries unavailable towards the end of the year
November 10, 2022
Great customer service
January 14, 2023
Prompt delivery ♥
January 14, 2023
always efficient and prompt
always efficient and prompt. ordering online is a bit complicated
January 14, 2023
Always service with a smile and great…
Always service with a smile and great customer service. Great choices in the shop and good advises.
January 10, 2023
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