The London Vape Company Reviews 

1,080
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have been coming to VapeCo for years and they know exactly what I want and when i want it. Staff have always been so friendly and welcoming and only advise what's best not what they feel like they can... See more

Company replied

Rated 5 out of 5 stars

Deliver to Ireland { 2 working days} 5☆ , Unbelievable how fast the delivery was , packaging / products arrived in perfect condition 5☆ , bar juice 5000 TRUST ME , IF YOU LIKE THE PODS , YOU'RE GOI... See more

Rated 5 out of 5 stars

I'm really pleased with the personal touch I received from The London Vape Company. I did a live chat to ask for some advice and the person I spoke to was really knowledgable and was able to recommend... See more

Rated 5 out of 5 stars

Fast dispatch, I only use two vape companies The London Vape Company and one other, they are all I trust and there is nothing I can give as a negative. If you need your vape kit quick for whatever rea... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

The London Vape Company was launched in March 2014 from our shop in East Barnet. Within just a few short months we developed a thriving community of vapers who trust in our knowledge, our advice and our products to help them to quit smoking and start saving. But we’re not resting on our laurels – we’ve gone digital with our new online shop to offer our full range to a wider national audience, and we now have five stores located in London, East Barnet, Enfield Town, Holloway Road Camden Town and Kingston.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,080)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply the best.

Have been coming to VapeCo for years and they know exactly what I want and when i want it. Staff have always been so friendly and welcoming and only advise what's best not what they feel like they can push unlike other stores, such an organic atmosphere. Definitely have always been and will always be the best vape shop around.

January 3, 2024
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Reply from The London Vape Company

Thank you for this amazing review, look forward to seeing you in store again soon!

Rated 5 out of 5 stars

Murry in Enfield Store is amazing with…

Murry in Enfield Store is amazing with a great experience and has the best customer service qualities. Always friendly and knowledgeable which makes it easier while confident when buying from Vape Company.

November 1, 2023
The London Vape Company logo

Reply from The London Vape Company

Thank you for such an amazing review, Murray is super happy to hear this.

Rated 5 out of 5 stars

Every time I go to my local vape shop…

Every time I go to my local vape shop in Enfield, I experience a incredible service, with lots of smiles and extremely good knowledge about all the products they sell and beyond.
Very good indeed.
I use to buy everything online, which is a bit cheaper, but the experience of going to the shop and have this awesome service, has change my mind about online shopping.
Thank you.

October 31, 2023
The London Vape Company logo

Reply from The London Vape Company

Thank you for the review!

Rated 2 out of 5 stars

Order didn't arrive

Order didn't arrive. This isn't the first time paid for special delivery and it doest show up.
Got the usual answer tracking shows.....

Last order bought some disposables for while I was away, they didn't work got no refund.
Tried customer services who hung up on me without resolving issue.
Don't pay for delivery service expect help from customer services.

Services have really gone down hill in last year or so.

August 31, 2023
Rated 5 out of 5 stars

Great customer service

Great company with exceptional customer service and Murry is a credit to the company. She is very knowledgeable about all the products, goes out of her way to help customers and she got me off the cigarettes after 40 years. Thank you Murry and London Vape Co!

April 28, 2023
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