Where do I start. I'm not one to purchase online for expensive gifts, But OMG your team is amazing. 100% professional trusting company...ie, from communication, 24hour delivery, tracking postage and... See more
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Bought this gorgeous watch for my husbands Xmas present, it arrived as promised within a few days we’ll packaged in a lovely box, It also came with a certificate of Authenticity. My husband was thrill... See more
Restored my faith in online purchasing. I has recently had to cancel my card due to being defrauded online so was super vigilant checking reviews etc but when I ordered I was still cynical. Proved wro... See more
Bought Emporio Armani Men's Watch exactly as stated on site, packaging perfect, guarantees & certification. Trusted Company, excellent quick delivery service, no need to spend hours searching for oth... See more
Company replied
Company details
Information provided by various external sources
We sell a range of branded designer watches. Our mission is to offer the best online shopping experience in the UK. How do we do it? 👉24 Hour Customer Support 👉365 Day Returns 👉5 Year Extended Warranty
Contact info
Kemp House, 152 City Rd, EC1V 2NX, London, United Kingdom
- 03301228102
- Support@thewatchcabin.com
- www.thewatchcabin.com
4.8
Excellent
276 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great personalised service
Great service! Prompt reply from their customer service team. Amazing range of watches!
December 15, 2019
Unprompted review
Restored my faith in online purchasing
Restored my faith in online purchasing. I has recently had to cancel my card due to being defrauded online so was super vigilant checking reviews etc but when I ordered I was still cynical. Proved wrong is an understatement . Not only was the watch fabulous with a warranty as thick as a Bible and delivered on tracked service but the owner emailed me to check I had it and was happy with it and to tell me how to get my extended warranty or return if I was unhappy. Next level customer service never buying a watch anywhere else 😍
December 14, 2019
Unprompted review
Very professional service
Very professional service, very competively priced against other watch sellers, arrived quickly, packaged very well, son loves is watch, very pleased with the watch cabin and will buy myself one in the near future from them
December 13, 2019
Unprompted review
Fab watch
Fab watch , came the very next day packaged nicely . Cannot fault and really good price .
December 13, 2019
Unprompted review
Watch Purchase
Excellent service from watch cabin from purchase to delivery 24hrs ,gets no better,over the moon with the watch ,would recommend watch cabin and would definitely use again
December 13, 2019
Unprompted review
Very easy and straightforward to order…
Very easy and straightforward to order and you were kept up to date with your order including dispatch and delivery. Will definitely be ordering again and have recommended to friends.
December 12, 2019
Unprompted review
Am amazing place to shop
Am amazing place to shop! My boyfriend was so made up with the watch. Thankyou!
December 12, 2019
Unprompted review
I bought a watch for Christmas for my hubby
I bought a watch for Christmas for my hubby. Easy to order, no problems at all and fast delivery, would definitely order from here again and would recommend to others, thank you
December 12, 2019
Unprompted review
Great service
After being let down by another supplier I ordered the watch for my husbands birthday. Good communications via email and watch arrived 4 working days after ordering it. No complaints very good service.
December 11, 2019
Unprompted review
Received a watch one day later than…
Received a watch one day later than expected. Arrived faulty. Waiting for refund now which will no doubt take time to come through. Disappointed
December 9, 2019
Unprompted review
Reply from The Watch Cabin
Hi Nusrat,
I'm sorry to hear that you received your item late.
I can see that your order was placed on Cyber Monday and due to the large volumes of orders we received, it was delayed by one day. I can only apologise for this and can assure you that it's not typical of the service we offer.
Each item is manually checked before it's dispatched, so its very unusual for our customers to receive a faulty watch. However, I will contact our fulfilment centre to ensure that the checks are being correctly implemented.
Furthermore, I have also contacted our refunds department to help expedite your refund.
Thanks for your feedback, and we will use this to improve ourselves in the future.
Once again, I'm sorry that our high customer service standards were not met on this occasion.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder
The Watch Cabin
Prompt delivery and excellent prices.
December 8, 2019
Unprompted review
what I wanted at half the price
Exactly what I wanted at half the price.
Delivered quickly and packed nicely. Hope my son likes it for Christmas
December 8, 2019
Unprompted review
Great watch
Great watch, sent quickly. Very happy and would recommend.
December 8, 2019
Unprompted review
Website easy to use watch arrived in a…
Website easy to use watch arrived in a timely manner.
December 8, 2019
Unprompted review
Very efficient service
December 7, 2019
Unprompted review
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