Enquired about a repair under warranty but was told the watch was not covered for this type of fault. A local Tissot dealer said it was and could repair but warranty card was not an official one.... See more
Thewatchgiant
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See what reviewers are saying
Order an ice watch in plenty of time for Christmas and with only a couple of days to go it has still not arrived. When ringing the company up on two occasions at both times they assured me that the wa... See more
Ordered two ladies Burberry watches costing £660 and received an email the next day informing me that neither watch was in stock and there could be a delay of between 3 - 15 days. They had already ta... See more
I purchased a Tissot watch from these people just short of 2 years ago, stopped working and as I couldn't get any response from their telephone number I sent it to Tissot for work under the guarantee... See more
People also looked at
I recommend!
I liked the ordered watches Tissot. Delivery by the seller as stated carried out in 10 days. Wow! The only thing that was negative, so is the work of customs and mail in Russia, which delayed delivery for 20 days. Great company and service. I recommend to all! Thank you. Aleksey Egorov
Excellent
Bought after lunch on Friday arrived Saturday morning. Delighted with purchase
No worries
Put the effort in to source me a watch they don't usually stock. Delivered in 2 days and very pleased with the watch and price paid for it.
what can i say ?
next day delivery, very helpful when asked about a query,
good professional company.
Excellent service
Beautiful watch and next day delivered!
Price after extensive research on line was the lowest.
Disappointment
I ordered a watch last Sunday in plenty of time for my husbands birthday on the Tuesday, and 7 days later, I'm still waiting for it. When I contacted The Watch Giant, they informed me that the watch was out of stock and that I should have had an e-mail to inform me of this situation. No e-mail was sent to me. Had I been informed about the watch being out of stock, I would have ordered it elsewhere in time for hubby's birthday. To say I am disappointed with the service I have received so far is putting it mildly.
Great Service
Great service, great watch. Next day delivery and payment not taken until day after delivery. Thanks
Excellent shop
First I hesitated to order a watch from a webshop. But I did. And I'm not disappointed at all. Excellent service, quick response on mail. I'm residing in the Netherlands and the watch was delivered on time. Also the prices are very good. The same watch is in the Netherlands much more expensive. I can recommend this shop!
Excellent
My Daughter told me about this site I am very pleased with the service I got. I have received %100 quality and service and would recomend to all my friends and family
Perfect shop
Great staff, great service and great products - perfect shop :)
Would Use Again and Again
Very good Prices!, i saved quite abit on here than i would in a high street.
Excellent Products!
I bought myself a watch from this comany, the price was nothing compared to the price at a high street jewellers. I have read nightmares about people getting stung with fake watches and since I got this watch at a considerably cheaper price I happened to pass a well respected jewellers in the Trafford Center, and I had them look at it for me, and they confirmed it was the real mccoy :)) Just goes to show you how much high street shops want to rip you off!
Definatly recommend this company!
5 out of 5
Fantastic service, ordered before 2pm and it came next day. Also the price I paid was over half price of the same watch in Ernest Jones! I have no hesitation in recommending this company to family and friends.
Excellent quality !
Prompt service and quality of watch is excellent! Great value for money!!!
Customer service the way it should be
Fantastic customer service, very informative, organised and helpful. Will be ordering again with bargains and a customer service like this.
Great service, can't fault them!
The watchgiant went above and beyond to ensure the watch I ordered for my husband was delivered in time - they kept me informed and delivered on their promises - thanks guys!
Super service and very helpfull
Excellent company to deal with. The watch was despatched and delivered exactly as stated, and arrived in robust packaging. The staff are very helpfull and were willing to sort out any queries I had straight away.
Would certainly shop with thewatchgiant again
Exellent service, with very helpful staff
After purchasing an Armani watch locally in Edinburgh, for my sons birthday. I came home and had a look on the internet for same watch. I found it at Watchgiant, exactly the same watch with same product code. Next morning I returned watch to local store, got my money back Then went on line at 12.30 and ordered the watch from Watchgiant, for £70 cheaper, yes £70 cheaper. The watch was then delivered to my house next morning at 10.00am . I repeat this was all done within 2 days and I saved a massive £70 on just this one item. After ordering the watch on line from Watchgiant, I sent an email to them at 4.00pm to enquire if it was being despatched, I received a reply back within 15 minutes, informing me it had been despatched and should be with me next morning. It was duly delivered next morning. Sorry to repeat myself, but service was excellent and helpful, with the great added bonus of saving me £70. Superb
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