Thewatchgiant 

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Rated 1 out of 5 stars

Enquired about a repair under warranty but was told the watch was not covered for this type of fault. A local Tissot dealer said it was and could repair but warranty card was not an official one.... See more

Rated 1 out of 5 stars

Order an ice watch in plenty of time for Christmas and with only a couple of days to go it has still not arrived. When ringing the company up on two occasions at both times they assured me that the wa... See more

Rated 1 out of 5 stars

Ordered two ladies Burberry watches costing £660 and received an email the next day informing me that neither watch was in stock and there could be a delay of between 3 - 15 days. They had already ta... See more

Rated 1 out of 5 stars

I purchased a Tissot watch from these people just short of 2 years ago, stopped working and as I couldn't get any response from their telephone number I sent it to Tissot for work under the guarantee... See more

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Rated 5 out of 5 stars

I recommend!

I liked the ordered watches Tissot. Delivery by the seller as stated carried out in 10 days. Wow! The only thing that was negative, so is the work of customs and mail in Russia, which delayed delivery for 20 days. Great company and service. I recommend to all! Thank you. Aleksey Egorov

December 7, 2011
Unprompted review
Rated 5 out of 5 stars

No worries

Put the effort in to source me a watch they don't usually stock. Delivered in 2 days and very pleased with the watch and price paid for it.

December 3, 2011
Unprompted review
Rated 4 out of 5 stars

Excellent service

Beautiful watch and next day delivered!
Price after extensive research on line was the lowest.

November 20, 2011
Unprompted review
Rated 5 out of 5 stars

Disappointment

I ordered a watch last Sunday in plenty of time for my husbands birthday on the Tuesday, and 7 days later, I'm still waiting for it. When I contacted The Watch Giant, they informed me that the watch was out of stock and that I should have had an e-mail to inform me of this situation. No e-mail was sent to me. Had I been informed about the watch being out of stock, I would have ordered it elsewhere in time for hubby's birthday. To say I am disappointed with the service I have received so far is putting it mildly.

November 13, 2011
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service, great watch. Next day delivery and payment not taken until day after delivery. Thanks

November 10, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent shop

First I hesitated to order a watch from a webshop. But I did. And I'm not disappointed at all. Excellent service, quick response on mail. I'm residing in the Netherlands and the watch was delivered on time. Also the prices are very good. The same watch is in the Netherlands much more expensive. I can recommend this shop!

November 9, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

My Daughter told me about this site I am very pleased with the service I got. I have received %100 quality and service and would recomend to all my friends and family

November 7, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Products!

I bought myself a watch from this comany, the price was nothing compared to the price at a high street jewellers. I have read nightmares about people getting stung with fake watches and since I got this watch at a considerably cheaper price I happened to pass a well respected jewellers in the Trafford Center, and I had them look at it for me, and they confirmed it was the real mccoy :)) Just goes to show you how much high street shops want to rip you off!

Definatly recommend this company!

October 21, 2011
Unprompted review
Rated 5 out of 5 stars

5 out of 5

Fantastic service, ordered before 2pm and it came next day. Also the price I paid was over half price of the same watch in Ernest Jones! I have no hesitation in recommending this company to family and friends.

October 17, 2011
Unprompted review
Rated 5 out of 5 stars

Great service, can't fault them!

The watchgiant went above and beyond to ensure the watch I ordered for my husband was delivered in time - they kept me informed and delivered on their promises - thanks guys!

October 14, 2011
Unprompted review
Rated 5 out of 5 stars

Super service and very helpfull

Excellent company to deal with. The watch was despatched and delivered exactly as stated, and arrived in robust packaging. The staff are very helpfull and were willing to sort out any queries I had straight away.

Would certainly shop with thewatchgiant again

October 13, 2011
Unprompted review
Rated 5 out of 5 stars

Exellent service, with very helpful staff

After purchasing an Armani watch locally in Edinburgh, for my sons birthday. I came home and had a look on the internet for same watch. I found it at Watchgiant, exactly the same watch with same product code. Next morning I returned watch to local store, got my money back Then went on line at 12.30 and ordered the watch from Watchgiant, for £70 cheaper, yes £70 cheaper. The watch was then delivered to my house next morning at 10.00am . I repeat this was all done within 2 days and I saved a massive £70 on just this one item. After ordering the watch on line from Watchgiant, I sent an email to them at 4.00pm to enquire if it was being despatched, I received a reply back within 15 minutes, informing me it had been despatched and should be with me next morning. It was duly delivered next morning. Sorry to repeat myself, but service was excellent and helpful, with the great added bonus of saving me £70. Superb

October 12, 2011
Unprompted review

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