Enquired about a repair under warranty but was told the watch was not covered for this type of fault. A local Tissot dealer said it was and could repair but warranty card was not an official one.... See more
Thewatchgiant
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See what reviewers are saying
Order an ice watch in plenty of time for Christmas and with only a couple of days to go it has still not arrived. When ringing the company up on two occasions at both times they assured me that the wa... See more
Ordered two ladies Burberry watches costing £660 and received an email the next day informing me that neither watch was in stock and there could be a delay of between 3 - 15 days. They had already ta... See more
I purchased a Tissot watch from these people just short of 2 years ago, stopped working and as I couldn't get any response from their telephone number I sent it to Tissot for work under the guarantee... See more
People also looked at
Thewatchgiant is a pleasure to do business with.
I put my order in before 2pm, and the watch arrived the very next day, ITsaved me a fair amount of money against the high street prices, I will certainly be doing bisiness with the watch giant again.
I'm VERY impressed
Good selection at a very resonable price
When I called them to change the delivery address: Great customer service
Received the watch before 12pm the next day, brand new and safely packed.
I've already recommended it to friends, overall, I'm very impressed!
Excellent service at a good price
I ordered my new Citizen watch from TheWatchGiant on a Tuesday evening and it arrived on Thursday around midday, just as they quoted on their web site. The watch was perfect and brand new. Considering that delivery was included in the price, that's excellent service at a good price.
I would thoroughly recommend using TheWatchGiant.
Good price and a great website site
Very pleased with my watch, new and sealed in manufacturers packaging as expected. The price was my main reason for purchase from TWG along with its professional looking website with great pictures and watch details. I would definately recommend TWG and I will use again in future.
Fantastic Service!!
Ordered the watch quite late on the evening, 1 day later, postman is knocking on my door. Bought for my husband to be for a wedding day gift, he loves citizen in a big way, and I know he will love this watch. Great price too!!!
Would highly recommend this site to anyone, would for sure use the site myself again.
Thank you for the speedy delivery!!
:O))
Exceptional Service
This was my first time purchase from TheWatchGiant.com and I was very impressed with the exceptional service. After making an initial enquiry regarding price and availability of an Armani AR0643 gents watch I received a reply almost immediately. Payment was straightforward I ordered Monday at 10am and the watch was with me at 11 am the following day.
Great looking watch at a very good price. I'd have no reservations about recommending TWG to any family and friends on the look out for a designer watch.
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