The Wood Look Reviews 

715
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this wonderful company. Customers frequently praise the stunning craftsmanship, lightweight comfort, and beautiful presentation of the wooden watches received for weddings and birthdays. People also note the exceptionally fast delivery, responsive service, and smooth ordering process that make purchasing memorable gifts completely effortless. However, some people mentioned minor product details, such as needing watch link adjustments for smaller wrists or experiencing readability challenges in dim lighting conditions. Consumers deeply appreciate the overall product quality and unique personal touch provided by the family workshop, though these occasional considerations remain helpful to keep in mind.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting the stunning craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast dispatch times... See more

Order

Clients share high satisfaction regarding the order, highlighting the quick and easy online process alongside... See more

Service

Consumers find service to be exceptionally satisfying, frequently highlighting prompt delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality watch and very special that had it engraved along with a matching bracelet for our wedding day. Amazing how they are made and very lightweight and comfortable when wearing. Love the comp... See more

Rated 5 out of 5 stars

The ordering process & delivery was very efficient. The watch looks amazing in a beautiful presentation box! I ordered the Edinburgh watch for my husband, who has a love of watches & woodwork. So the... See more

Rated 5 out of 5 stars

I thought these watches looked good , but they were so much better than expected. The craftsmanship of the watch is beautiful, the engraving made it an extra special gift for the occasion. Complete... See more

Rated 5 out of 5 stars

Easy ordering process, fast processing of order meant hubby got his new watch super quick and we live in Australia! Quality of the watch is great and looks just like on the website. Thankyou very much... See more


Company details

Written by the company

The Wood Look provides a unique range of wooden watches that leave a lasting impression. Our commitment is to sustainability and affordability.


Contact info

4.8

Excellent

TrustScore 5 out of 5

715 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(715)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

I ordered this watch for my husband as a 40th Wedding anniversary gift. I had our names and date of our wedding engraved on the back.
The watch is beautiful and my husband was really pleased with it.
Ordering online was quick and easy and it was delivered really quickly too.
The watch was a little bit too big, but they included a tool and instructions on how to remove links to make it smaller, which my husband found really easy to do. I would highly recommend this company, as their service is very high quality.

February 17, 2026
Rated 5 out of 5 stars

Very good.

Wood look were very helpful with a query I had. The product was delivered promptly and packaged well. Very happy with the quality of the product.

February 16, 2026
Rated 5 out of 5 stars

Just perfect. 🎊🎉🎊

Amazing company, I give one of these watches for someones birthday they were so happy and intrigued by it's complex and polished/clean design. Loved to box and easy, reliable service thank you so much. As a Shopify store I was a bit skeptical but this company is incredible highly trustworthy and recommended.

January 27, 2026
Rated 1 out of 5 stars

Very poor quality items

Very poor quality items. Came faulty with straps not latching.
Very unhappy

January 26, 2026
The Wood Look logo

Reply from The Wood Look

Hi There,

Thank you for leaving us a review, I can confirm that with strict quality control we do check all watches are functional and working properly before shipping. When you reported the issue, we responsed within 24 working hours with a solution of providing a full replacement of the strap which the majority of customers are happy with. In this situation you preferred to return your watch for a refund which is currently in progress. I am a little disapointed that you've chosen to review us negatively, which i feel is a little harsh, as a small family run business we rely heavily on positive communications with customers and I am sorry that you feel so unhappy with the service/product from us but I am not sure what else we could have done to keep you happy. James

Rated 5 out of 5 stars

Amazing watch

I ordered a watch for my dads 80th birthday, had it engraved too. It's amazing, great quality and lovely and smooth. My dad won't see it until next month when it's his birthday

January 7, 2026
Rated 5 out of 5 stars

Great quality watch and very special…

Great quality watch and very special that had it engraved along with a matching bracelet for our wedding day. Amazing how they are made and very lightweight and comfortable when wearing. Love the company replant trees. Beautifully presented in a box. Also great you can buy extra links etc. highly recommend

July 25, 2025
Rated 5 out of 5 stars

Great watches and wood orientated…

Great watches and wood orientated products, bought recently wood elf's with my children's names on, place seatings, great idea and good value, would buy again , nice looking watches.

December 18, 2025

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